The Effects of Trust on the Performance of Internet Firms

2009 ◽  
Vol 10 (3) ◽  
pp. 25-47
Author(s):  
ChangwooPhilipLim
Keyword(s):  
2001 ◽  
Vol 32 (4) ◽  
pp. 769-791 ◽  
Author(s):  
Suresh Kotha ◽  
Violina P. Rindova ◽  
Frank T. Rothaermel

2016 ◽  
Vol 26 (3) ◽  
pp. 349-370 ◽  
Author(s):  
Denitsa Blagoeva Hazarbassanova

Purpose The purpose of the research is to put to a test the belief that the idiosyncratic internationalisation process of Internet firms is homogeneous. The research question is thus, “How does the value creation logic of Internet firms influence their internationalisation process?”. Design/methodology/approach The authors answer this question using three cases illustrating the internationalisation process of three pure play digital service firms, each falling into one value creation logic. Findings Each case company had a different approach to internationalisation, explained by a different theory. The firms differed in what their motivation was to internationalise, how they dealt with their liability of foreignness and how they learnt to internationalise. The differences were consistent with the specificities of their value creation. The contribution of this paper is to take the first steps towards linking the way firms create value with their internationalisation. What theory best explains the internationalization of IFs seems contingent on what firms do. Practical implications The message to practitioners is that international strategy not only can but also needs to be different across firms. It needs to be tailored to the concrete way a firm endeavours to generate and capture value. “One strategy fits most” is unlikely to succeed, because different value propositions demand different approaches to realising them. Originality/value In extant literature, IFs have been treated as one group, albeit distinct from “offline” firms. This paper proposes that the value creation process of IFs causes them to differ from each other, just as much as they differ from traditional firms.


Author(s):  
Natasha Tusikov

This chapter explains how the transnational regime uses search engines (especially Google) and domain name registrars (specifically GoDaddy) to throttle access to infringing sites. It traces efforts by the U.S. and U.K. governments, along with rights holders, to pressure Google and GoDaddy into adopting the non-binding agreements. It then presents two case studies. The first discusses search engines’ regulation of search results linking to infringing sites and a non-binding agreement struck among search engines (Google, Yahoo, and Microsoft) at the behest of the U.K. government. The second case study examines GoDaddy’s efforts to disable so-called illegal online pharmacies that operate in violation of U.S. federal and state laws. The chapter concludes that Internet firms’ practice of using chokepoints to dissuade access to targeted websites is highly problematic as legitimate websites are mistakenly targeted and sanctioned. Automated enforcement programs exacerbate this problem as they significantly increase the scale and speed of rights holders’ enforcement efforts without a corresponding increase in oversight.


Author(s):  
Natasha Tusikov

Having set the backdrop to the private agreements, this chapter discusses how the non-binding agreements emerged from distinct historical and political circumstances. It provides a brief historical overview that traces the growing influence of multinational rights holders on the U.S. government’s intellectual property policymaking processes from the late 1970s to 2012. The chapter then examines in detail four U.S. intellectual property bills, including the controversial Stop Online Piracy Act, which proposed to reshape fundamentally the online regulation of intellectual property rights infringement. In doing so, the chapter documents a significant shift in enforcement strategy from a focus on removing problematic content (e.g., advertisements for counterfeit goods) to disabling entire websites for allegedly trafficking in counterfeit goods. The chapter argues that Internet firms have become global regulators (known as macro-intermediaries) attractive to governments and corporations for policing a wide range of social problems, including counterfeit goods. The chapter concludes that government officials from the U.S., U.K., and European Commission played a central role in pressuring Internet firms to adopt the non-binding agreements. These agreements serve strategic state interests as well as the financial interests of rights holders.


Author(s):  
Robert Wentrup ◽  
H. Richard Nakamura ◽  
Patrik Ström

Despite the growing rates of Internet penetration and inflows of returnee entrepreneurs (REs) from Silicon Valley, there are still few examples of successful digital entrepreneurship ventures from emerging markets reaching international markets. Positioning itself at the intersection of returnee entrepreneurship, digital entrepreneurship and internationalization, this article is based on the case studies of the REs starting up digital ventures in Morocco. The results show that Moroccan digital entrepreneurship is driven by well-educated REs with working experience from the United States and Europe. These entrepreneurs play a dominant role in fostering the local digital entrepreneurship scene, and they have an international ambition in their ventures from the outset. The dominance of the REs also reveals vulnerability in the local digital ecosystem—reluctance of the indigenous business community to engage in the digital sector and a lack of domestic investors, programmers and start-up clusters. However, Moroccan digital start-ups struggle with the fierce competition among the global Internet firms, which benefit from an underdeveloped policy framework. This article contributes new insights to the complexity of the returnee and digital entrepreneurship and demonstrates the pivotal role of Moroccan REs in the country’s trajectory towards closing the extant digital entrepreneurship gap vis-à-vis developed markets.


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