Revisiting the Innovation Strategy performance measurement process: insights from practice

2021 ◽  
Vol 112 (S2) ◽  
pp. 262-269
Author(s):  
Michèle Boileau-Falardeau ◽  
Shermeen Farooqi ◽  
Christine O’Rourke ◽  
Leslie Payne
2021 ◽  
Vol 28 (4) ◽  
Author(s):  
Caroline Nascimento da Silva Cândido ◽  
Luis Felipe Cândido ◽  
Sergio Henrique de Oliveira Lima

Abstract: Performance measurement is considered a critical strategic process for companies operating in the logistics sector, as they need to perform high service levels under conditions of uncertainty. In this context, the present study aimed to evaluate the process of performance measurement in a multinational 3PL provider with a subsidiary in Fortaleza, Ceará. 31 indicators used by the company were identified and described, and its process of performance measurement was mapped. It was found that the company does not have a clear and well-structured process for performance measurement, which can lead to misinterpretations and management failures. In addition, the decision-making process proved to be mostly centered on the individual experience of employees, who might make decisions not aligned with the organizational objectives. The study discusses some manners to improve the process of performance measurement in the case investigated and proposes opportunities for further research in the field.


Author(s):  
Ahmad Rajaa Al-Batayneh ◽  
Amineh A. Khaddam ◽  
Hani Jaza'a Irtaimeh ◽  
Suliman Raja Al-Batayneh

This study sought to identify drivers of performance improvement indicators for GSCM strategy in Alban Al-Youm Company in Jordan and hence the impact of this strategy on sustainability performance through innovation strategy. Quantitative data were collected from a sample of participants from Alban Al-Youm Company in Jordan by a questionnaire-base survey to analyze research hypotheses via structural equation modeling (SEM). GSCM strategy success depends on pivotal drivers of performance improvement indicators. Eighteen significant drivers were identified in the current study. Moreover, the results found that GSCM strategy success exerted a significant effect on both innovation strategy and sustainability performance. Principally, innovation strategy mediated the effect of GSCM strategy on sustainability performance. This study is the first one to address performance indicators of GSCM practices in the dairy industry sector in Jordan. The study added knowledge value on the assessment of GSCM strategy performance, its impact on sustainability performance through innovation strategy.


2004 ◽  
Vol 70 (1) ◽  
pp. 137-155 ◽  
Author(s):  
Peter Warrian

Private industrial firms have impressively improved their internal performance in the last 20 years through the use of performance metrics. This article argues that private firms can not only learn from public organizations and performance measurement, they can also profit from it. The article proceeds from the Innovations System literature and applies it to the Canadian steel industry and examines public policies directed at improving the innovation performance of private firms. The most commercially successful firms are those that effectively interact with public infrastructure and social capital. Public policies should be critically examined in the same light. The analysis finds that the Innovation Strategy policy being implemented by Industry Canada, including its Innovation Targets, are misdirected and are likely to miss the most promising sources of innovation in the steel industry.


Ekonomika ◽  
2015 ◽  
Vol 94 (2) ◽  
pp. 129-143
Author(s):  
Gerda Venckevičiūtė

The paper deals with the methodology of Lithuanian small and medium enterprises (here and further – SME) creditworthiness evaluation and part of empirical research which reveals the importance and motives of creditworthiness evaluation in the Lithuanian SME performance measurement process. The aim of this study is to analyse the importance of creditworthiness evaluation in performance measurement and its influence on stable company’s growth. The three main goals of the paper are: 1) to reveal the methodology of Lithuanian SME creditworthiness evaluation, 2) to analyse the periodicity of Lithuanian SME creditworthiness evaluation and the motives of one’s integration into the performance measurement process, and 3) to identify creditworthiness evaluation factors which correlate with stable SME growth results. Analysis of related literature, information comparison and generalization are used for the credit risk and creditworthiness evaluation methodology overview. Empirical research is performed using the survey method, for data evaluation the descriptive statistics method, as well as qualitative (systematization, classification, causal, functional and structural links) and quantitative data analysis (quantitative indicators calculation) were applied. The research results have revealed that the companies evaluating partners’ and their own creditworthiness have by 10% higher three last year revenues and the number of employees growth. The paper concludes that creditworthiness evaluation and stable company’s growth correlate and enable SMEs to pursue stable growth results while increasing competitiveness and considering confidence and trust among business partners.


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