An Analysis of Service Quality Evaluation and Usage Behaviors of Social Commerce Users Based on Focus Group Interview

2019 ◽  
Vol 25 (2) ◽  
pp. 289-304
Author(s):  
Hee Won Sung
Keyword(s):  
Focus Group ◽  
Service Quality ◽  
Quality Evaluation ◽  
Focus Group Interview ◽  
Group Interview ◽  
Social Commerce ◽  
Service Quality Evaluation

scholarly journals A dynamic multi-dimension trust model for information service quality evaluation

2021 ◽  
Vol 187 ◽  
pp. 601-606
Author(s):  
Zhicheng Xu ◽  
Xiang Li ◽  
Wanyin Xiong ◽  
Qixiao Lin ◽  
Jian Mao
Keyword(s):  
Service Quality ◽  
Quality Evaluation ◽  
Information Service ◽  
Trust Model ◽  
Service Quality Evaluation
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