Factors Influencing The Implementation And Continuous Improvement Of The Performance Management System

2017 ◽  
Vol 1 (2) ◽  
pp. 242
Author(s):  
Lucie Jelínková

<p class="AbstractText">For today's rapidly changing business environment are characteristic changes like globalization of the market place, technological changes, increased business complexity, intensified global competition, increased customer bargaining power, new resources of competitive advantage and more. Therefore, to be successful and able to compete in this environment, companies must identify and analyze their existing position, define mission, vision, strategic goals and operate more effectively. The key to success is to increase the effectiveness and efficiency of all business processes based on measurement and management of their performance. Using performance management system companies can plan, measure and manage the performance of all company activities. Properly designed, created and implemented performance management system can then help the company achieve the desired outputs. The literature, however, states that this is not a simple task, and many companies have problems especially with implementation of these systems. Unfortunately, it is still not quite clear what factors influence successful development, implementation, usage and continuous improvement of the performance management system in companies. There is a gap in the identification of factors influencing the development, implementation, usage and continuous improvement of the performance management system, their detailed study and analysis in practice. For this reason, it is important to deal with the identification, analysis and study of internal and external factors influencing the implementation and continuous improvement of performance management system. The aim of this paper is to identify and analyze internal and external factors influencing the implementation and continuous improvement of the performance management system, which these companies use. In the questionnaire survey is particularly investigated whether managers of surveyed companies are able to identify factors influencing the implementation and continuous improvement of the performance management system. Afterwards is carried out a detailed description of selected key internal factors, and their detailed analysis including identification of the relationship of these factors to the performance management system. Data were obtained by mail questionnaire survey on a sample of large manufacturing and non-manufacturing companies operating in the Czech Republic. The research findings are evaluated within the context of the theoretical background and the conclusions of similar studies.</p>

2020 ◽  
Vol 25 (3) ◽  
pp. 200-215
Author(s):  
Elia Oey ◽  
Daniel Tommiki ◽  
Fachrun Nisaa Widyastuti

Performance Measurement System (PMS) is essential for any organization, as it serves as guiding compass for continuous improvement. The research is a case study in a modular concrete company refining their current PMS using Balanced Score Card approach. The research developed Balanced Score Card starting from the whole company level, and then cascaded down into 3 main company activities, design, supply and construction. Measurement for 1st quarter of 2019 was done, and target and action plans for each activity were also set for the studied company


2013 ◽  
pp. 133-137
Author(s):  
Gábor Nagy

This paper focuses on the corporate environmental performance and its motivating factors. The background of the study is a questionnaire survey covers 82 Hungarian manufacturing companies. The identification of the environmental performance based on the study of György Pataki and László Radácsi who create a group of environmental indicators. The motivating factors are several stakeholders of the companies who have affect on an organization's environmental actions. These motivations can be divided into internal and external factors. According to the questionnaire survey the combination of internal and external factors seems to the most important to the better environmental performance.


2018 ◽  
Vol 24 (4) ◽  
pp. 923-942 ◽  
Author(s):  
Mohammad Akhtar ◽  
Sushil Sushil

Purpose Business performance management describes the processes, methodologies, metrics and systems needed to measure and manage the performance of an enterprise. Traditional performance management systems were based on financial and productivity measures but the alternate measures proposed in last more 25 years have strategic focus and incorporate variety of performance measures such as efficiency, effectiveness, productivity, quality, customer satisfaction, innovation and employee satisfaction in addition to financial. Globalization and modernization have created a business environment uncertain with associated risks which has necessitated the incorporation of various types of flexibilities such as strategic, technical, operational, information system (IS), etc. Critical success factors and implementation issues also need to be incorporated to succeed. The purpose of this paper is to present the strategic performance management system (SPMS) designed, incorporating flexibility and implementation issues, and its effectiveness empirically validated from Indian oil industry. Design/methodology/approach Based on literature review and gaps identified, a proposed model of enterprise performance management system incorporating flexibility, critical success factors and implementation issues was developed. Macro- and micro-level factors impacting the effectiveness of the model were identified, and hypotheses were developed and tested empirically from the survey study of Indian oil industry. Findings The finding met, by and large, most of the research objectives. In total, 7 macro- and 11 micro-level factors came out from the study. The strategy planning, strategy implementation, strategic flexibility (SF), SPMS design, information system flexibility (IF) flexibility, implementation issues and critical success factors, and performance feedback and learning are the macro-level factors impacting the SPMS effectiveness in measuring and managing performance of an enterprise. The SPMS implementation issues have proved to be major driver of effectiveness. Research limitations/implications The research like many such researches had limited resources, data availability and bias of respondents. However, the model was statistically validated for its reliability and hypothesis testing. The research has added to literature on SPMS as integrated model incorporated SF, information flexibility and critical success factors. However, the effect of other types of flexibilities such as organizational, operational, HR, marketing, etc., and other stakeholders should also be studied in future research to broaden the findings. Practical implications The validated SPMS has practical implications for academics and researchers. Strategic and IF, and critical success factors have been incorporated in the integrated model to take care of business uncertainties so that it is strategically aligned and facilitate in effective SPMS use and implementation. Social implications Though it has no direct social implication but, if adopted for social projects and not-for-profit organizations, it will have social benefits of efficient and effectiveness delivery of social projects and initiatives. Originality/value This is an original work carried out by the authors. The validated model along with interpretation is presented.


2014 ◽  
Vol 4 (Sp. Ed.1) ◽  
pp. 149-170 ◽  
Author(s):  
Nurettin BELTEKİN ◽  
Berna ŞAHİN-ÖZDEMİR ◽  
Gülçin YILMAZ ◽  
Hacer AKKALKAN ◽  
Necati CEMALOĞLU

2017 ◽  
Vol 5 (1(SE)) ◽  
pp. 43-46
Author(s):  
S. Merlin Vista ◽  
C. Eugine Franco

Performance management is an important driver in most companies today. Companies regard this as a tool to ensure the people working for them and deliver as per the agreed contract and objectives were set mutually. This study reveals the importance of a well-managed performance management system. The purpose of this research project is to find out the performance management of shalom garments, factors influencing performance of employees, relationship between performance and rewards. This research covers reward system, motivational factors, factors influencing performance of employees of shalom garments. The main findings are that, motivational talks of management towards employees are low, company does not provide opportunity to the employee’s self-development and management does not take any steps to improve the literacy level of the employees.


2021 ◽  
Author(s):  
Aldis Čevers

The goal of the research “Systemic solution for customs process management and organization evaluation” is to develop a systemic solution for the evaluation of the work and process management and organization of customs based on the study of factors influencing customs activities, on the basis of a common evaluation of customs functions and tasks and using an appropriate system of evaluation criteria and indicators. The working hypothesis, which determined the subject and directions of the research: by accurately identifying the functions and tasks of customs authorities, indicators characterizing its work results and internal and external factors influencing it, it is possible to improve the customs process management system, and to choose the criteria for evaluating the performance results accordingly.


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