Lean Thinking as an Organizational Culture: A Systematic Literature Review

2021 ◽  
Vol 21 (2) ◽  
pp. 63-102
Author(s):  
Paulo Amaro ◽  
Anabela Carvalho ◽  
Rui Sousa
Keyword(s):  
Organizational Culture ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Lean Thinking

scholarly journals Lean for airport services: a systematic literature review and agenda for future research

2018 ◽  
Vol 35 (1) ◽  
pp. 34-49 ◽  
Author(s):  
Sigrid Syltevik ◽  
Stavros Karamperidis ◽  
Jiju Antony ◽  
Babak Taheri
Keyword(s):  
Literature Review ◽  
Systematic Literature Review ◽  
Resistance To Change ◽  
Service Industries ◽  
Current Status ◽  
Value Stream Mapping ◽  
Future Research ◽  
Lean Thinking ◽  
Content Type ◽  
Service Standards

Purpose The purpose of this paper is to present the key findings of a systematic literature review (SLR) on Lean for services and, in particular, airport services. Design/methodology/approach The authors have utilised an SLR methodology proposed by Denyer and Tranfield (2009). A total of 23 papers published in 18 scientific journals have been systematically reviewed for evaluating and establishing the current status of Lean for airport services. Findings It was observed that there are no journal publications on the use of Lean in UK airport services. Although value stream mapping has been widely accepted as a powerful Lean tool across many service organisations, its applications in airport services is in its early stages. One of the biggest challenges in the implementation of Lean for airport services is about maintaining the level of service standards. The most common barriers in the implementation of Lean for airport services may include: resistance to change, varied definitions of the term Lean for different people across the business and understanding the need for Lean in airport services as there is a misconception that Lean is confined to manufacturing. Research limitations/implications This paper seeks to contribute to and broaden the limited body of evidence of the applicability of Lean to airport services and identify areas for further research and review. Originality/value This paper makes an attempt to demonstrate the use of Lean thinking for service industries and, in particular, airport services. The authors have identified less than five papers on the use of Lean thinking in airport services and this paper sets the foundation for future research on the use of process excellence methodologies such as Lean. Moreover, the authors firmly believe that the results of this SLR can be extremely beneficial to many managers working in Airport Service contexts, irrespective of the country and culture of the organisation.

scholarly journals Organizational culture in the hospitality industry a bibliometric analysis and systematic literature review

2020 ◽  
Vol 11 (4) ◽  
pp. 1140
Author(s):  
Jose Efren Leyva-Duarte ◽  
Maria Teresa De la Garza Carranza ◽  
José De Jesús Chávez Martínez ◽  
Francisco Javier Pinedo-de-Anda ◽  
Juan Cayetano Niebla Zatarain ◽  
...  
Keyword(s):  
Organizational Culture ◽  
Literature Review ◽  
Bibliometric Analysis ◽  
Systematic Literature Review ◽  
Hospitality Industry ◽  
Web Of Science ◽  
Quantitative Methodology ◽  
Actual Situation ◽  
Main Field ◽  
The Web

Hospitality Industry has a particular context, it is broadly competitive, and in permanent change. An organizational culture can improve the results of different organizations. This study evaluates the organizational culture research in the field of the hospitality industry to obtain an understanding of its actual situation and future. The study used bibliometric analysis and systematic literature review to examine publications of five journals about hospitality in the Web of Science database, from 1980 to April 2019. Findings indicate that hotels are the main field of research of the hospitality industry, and the quantitative methodology approach is the most used. Moreover, it shows three paths of recent research for future analysis.

scholarly journals Lean Thinking contributions for Industry 4.0: a Systematic Literature Review

2019 ◽  
Vol 52 (13) ◽  
pp. 904-909 ◽  
Author(s):  
V.L. Bittencourt ◽  
A.C. Alves ◽  
C.P. Leão
Keyword(s):  
Literature Review ◽  
Systematic Literature Review ◽  
Industry 4.0 ◽  
Lean Thinking

SUCCESSFUL IMPLEMENTATION OF LEAN AS A MANAGERIAL PRINCIPLE IN HEALTH CARE: A CONCEPTUAL ANALYSIS FROM SYSTEMATIC LITERATURE REVIEW

2018 ◽  
Vol 34 (2) ◽  
pp. 134-146 ◽  
Author(s):  
Riikka Maijala ◽  
Sini Eloranta ◽  
Tero Reunanen ◽  
Tuija S. Ikonen
Keyword(s):  
Health Care ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Conceptual Analysis ◽  
Original Research ◽  
Successful Implementation ◽  
Inclusion Criteria ◽  
Lean Thinking ◽  
Leadership And Management ◽  
Managerial Skills

Purpose: The aim of this study was to identify and analyze the characteristics of leadership and management associated with a successful Lean thinking adaptation in healthcare.Design: A systematic literature review was undertaken using electronic databases: PubMed, PubMed Systematic Review, ABI/INFORM, Business Source Complete, Emerald, JBI, and Cinahl. Inclusion criteria were: (i) a description of Lean management or leadership in health care, (ii) a reference to Lean thinking, (iii) a peer-reviewed original research article or a literature review, and (iv) a full text article available in English. Among the 1,754 peer-reviewed articles identified, nine original articles and three systematic reviews met the inclusion criteria. Data on informants, methods, and settings were extracted and collated. Content analysis was used to conduct a review of the nine original studies describing and analyzing the success factors of Lean adaptation. The characteristics of leadership and management were analyzed by using the concept of a managerial windshield that divides leadership and management into four ontological dimensions: activities, style, focus, and purpose, each with typical developmental stages of skills and capabilities. The current study has some limitations: some papers from the journals not indexed in the searched databases may have been overlooked and the literature searches were carried out only for a 5-year period.Findings: Considering the results using the windshield concept emphasizes the philosophy, principles, and tools of Lean thinking. Lean leadership and management factors in health care were mainly conceptualized as skills and capabilities such as problem solving, making changes occur, empowering, communicating, coaching, supporting, facilitating, being democratic, organizational learning, and organizational success, all of which represented middle-stage or advanced managerial skills and capabilities.Practical Implications: A conceptual analysis of systematically reviewed studies of Lean leadership and management point to certain traits as being typical when adapting Lean thinking to health care. The concept of a managerial windshield is useful when categorizing and analyzing essential managerial skills and capabilities for Lean implementation. Findings are beneficial when learning and educating the skills required for Lean transformation in healthcare organizations.

scholarly journals The Implementation of Additive Manufacturing (AM) in Industries Starting from the Identification of Organizational Cultural Characteristics - A Review

2021 ◽  
Vol 6 (4) ◽  
pp. 242-258
Author(s):  
Júlia Fornaziero de Almeida ◽  
Murilo Neves Mourarias ◽  
Mateus Cecílio Gerolamo ◽  
Reginaldo Teixeira Coelho
Keyword(s):  
Organizational Culture ◽  
Additive Manufacturing ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Industry 4.0 ◽  
Manufacturing Industry ◽  
Innovative Technology ◽  
Successful Implementation ◽  
Layer By Layer ◽  
Cultural Characteristics

Additive Manufacturing (AM), widely known as 3D printing, is a fabrication process to build 3D parts layer by layer directly from a virtual CAD model. It is an innovative technology, with the potential to revolutionize the manufacturing industry completely. It is possible to manufacture complex shaped parts, shortening production sequence, reducing time to market and allowing mass customization. As one of Industry 4.0 nine pillars, AM has promoted an extensive number of researches. Some of them identify organizational culture as a leading factor affecting its implementation in industries. Like any change within companies, organizational culture can be a decisive factor for the successful implementation of AM. However, few studies have thoroughly explored the subject to find which set of cultural characteristics can guide the whole organization. This research identifies, through a systematic literature review (SLR) based on the PRISMA Protocol, which set of cultural characteristics can guide the transition from conventional to AM technology. The systematic literature review was capable of identifying a set of 41 cultural characteristics, which the company should present to implement AM successfully. Knowing which cultural characteristics can help AM implementation companies will increase their chances of succeeding when moving towards AM technologies within Industry 4.0.

Lean culture: a comprehensive systematic literature review

2019 ◽  
Vol 68 (5) ◽  
pp. 920-937 ◽  
Author(s):  
Marc Dorval ◽  
Marie-Hélène Jobin ◽  
Nadia Benomar
Keyword(s):  
Organizational Culture ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Total Sample ◽  
Cultural Perspective ◽  
Negative Effects ◽  
Lean Implementation ◽  
Content Type ◽  
Culture Gap ◽  
Lean Transformation

Purpose The purpose of this paper is to assess the level of pragmatic ambiguity (PA) lean culture has currently in the manufacturing and service literature. Design/methodology/approach A comprehensive systematic review of academic (journals, books and theses) and commercial literature was undertaken drawn from a six databases search of two keywords (“lean” and “culture”) and related citations. Findings A total sample of 1,066 references (678 academic papers, 121 books, 103 theses and 164 commercial documents) were analyzed. The authors found contributions from 67 countries but oddly, only two came from Japan. In total, 89 percent of citations were directly about lean culture. However, for 86 percent of them, lean culture was only discussed superficially. All four literature segments show an over 85 percent agreement on lean culture being an organizational aim. The authors encountered 103 definitions of organizational culture and found 13 definitions of lean culture. Issues of culture gap, leadership, human resource management, sustainability and innovation are found to amplify lean culture’s already high PA level. Research limitations/implications Further research and development are needed to decrease lean culture’s PA level and improve understanding of lean from a cultural perspective. Practical implications Current lean culture’s high PA level has positive and negative effects on lean implementation. Taking lean implementation from a cultural perspective may facilitate an organization’s lean transformation journey. Originality/value This is the first systematic literature review on lean culture using a broad and inductive approach. An original evidence-based definition of organizational culture is proposed.

scholarly journals LEAN & HEALTHCARE ORGANIZATIONS - A SYSTEMATIC LITERATURE REVIEW WITH BIBLIOMETRIC ANALYSIS ON APPLICATION OF LEAN HEALTHCARE IN BRAZIL

2016 ◽  
Vol 13 (4) ◽  
pp. 422 ◽  
Author(s):  
William De Paula Ferreira ◽  
Adriano Maniçoba Da Silva ◽  
Wilson Yoshio Tanaka ◽  
Eugênio De Felice Zampini
Keyword(s):  
Literature Review ◽  
Bibliometric Analysis ◽  
Systematic Literature Review ◽  
Automotive Industry ◽  
Research Field ◽  
Theoretical Research ◽  
Healthcare Organizations ◽  
Reference Analysis ◽  
Lean Thinking ◽  
Lean Healthcare

Despite having its roots in the Japanese automotive industry, Lean philosophy has been successfully applied in many companies of different sectors. In recent years several studies have been done regarding the potential of this managerial technology that may transform the healthcare organizations. The objective of this theoretical research paper is to conduct a Systematic Literature Review (SLR) with bibliometric analysis on application of Lean healthcare in Brazil. The aim is to understand the advancement of this research field in Brazil, investigating how Lean thinking has been put into practice and how this innovation has helped those companies to deliver more value to its customers. Peer reviewed articles were searched in 9 data sources.  At first, a total of 5,473 articles were identified, which were reduced to 2,983 after Endnote software duplicate reference analysis. 789 articles were screened, after reviewing the adherence to the topic. Resulting in a sample of only 9 articles, after all inclusion criteria were match. The results suggest that Lean thinking has been applied successfully in many healthcare organizations. However, the research field in Brazil is quite new, having a great potential to increase.  

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