scholarly journals Enhancing Organizational Citizenship Behavior (OCB) through Transformational Leadership, Interpersonal Communication, and Work Motivation

2019 ◽  
Vol 7 (4) ◽  
Keyword(s):  
Transformational Leadership ◽  
Interpersonal Communication ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Motivation ◽  
Citizenship Behavior

Does motivation play moderating role on organizational citizenship behavior? Evidence from Indonesian telecommunication firms

2021 ◽  
pp. 1667-1676
Author(s):  
Maria Grace Herlina ◽  
Nopriadi Saputra
Keyword(s):  
Transformational Leadership ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
High Speed ◽  
Extrinsic Motivation ◽  
Work Motivation ◽  
Positive Impact ◽  
Citizenship Behavior ◽  
The Impact

Highly competitive and continuous business changes in telecommunication industry make organizational citizenship behavior (OCB) strategically important. This research aims to test the impact of transformational leadership of the direct supervisor on working motivation of the employees. Does supervisor's leadership capability impact on employees' work motivation more intrinsically or extrinsically? The study was conducted in an Indonesian telecommunication company which provides television cable and high-speed internet services for the high-rise building in Java and Sumatra. It involved 199 employees as the respondents. The collected data was analyzed with structural equation modelling approach. The statistical test has proved that transformational leadership has a positive impact on work motivation and organizational citizenship behavior. The motivation – both extrinsic motivation and intrinsic motivation, impacts on organizational citizenship behavior significantly. Although transformational does impact on organizational citizenship behavior both directly and indirectly, but the working motivation does not play a mediating role in the relationship between transformation leadership and organizational citizenship behavior.

scholarly journals The Factor Influencing Organizational Citizenship Behavior of Employees in Private Universities in South Sumatera Province

2019 ◽  
Vol 10 (1) ◽  
pp. 151
Author(s):  
Desi Ulpa Anggraini ◽  
Wibowo Wibowo ◽  
Hanes Riyadi ◽  
Husein Umar
Keyword(s):  
Transformational Leadership ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
Work Motivation ◽  
Work Satisfaction ◽  
Private Universities ◽  
Primary Data ◽  
Citizenship Behavior ◽  
Equation Modeling

The objectives of this study is to analyze the factors affecting Organizational Citizenship Behavior (OCB) Nonacademic Employees in Private Universities in South Sumatra. The research design used in the study is explanatory design which explains the causal relationship among variables and scoring all indicators for each variables. The study location is in South Sumatra Province while the research objects are 13 Private Universities with 200 nonacademic employees as respondents. This dissertation used primary data from questionnaire filled out by the respondents. The sample selection used simple random sampling. The method of research used descriptive statistics using SPSS and Structural Equation Modeling (SEM). The descriptive analysis shows that the level of OCB, Work Satisfaction, Transformation Leadership, Work Motivation, and Organization Culture are at a positive level. The results of relationship among variables stated that the Transformational Leadership has no significant impact on OCB, Work Motivation has significant impact on OCB, Organization Climate has significant impact on OCB, Work Motivation has significant impact on Work Satisfaction, Organization Climate has significant impact on Work Satisfaction, Transformational Leadership has significant impact on Work Satisfaction, Transformational Leadership has no significant impact on Work Motivation, Organization Climate has significant impact on Work Motivation, and Work Satisfaction has significant impact on OCB.

scholarly journals IMPROVEMENT OF TEACHER’S ORGANIZATIONAL CITIZENSHIP BEHAVIOR THROUGH TRANSFORMATIONAL LEADERSHIP DEVELOPMENT AND INTERPERSONAL COMMUNICATIONS

2019 ◽  
Vol 3 (2) ◽  
pp. 76-80
Author(s):  
Nunung Nuryani ◽  
Nandang Hidayat ◽  
Henny Suharyati
Keyword(s):  
Transformational Leadership ◽  
Linear Regression ◽  
Correlation Coefficient ◽  
Interpersonal Communication ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Positive Relationship ◽  
Coefficient Of Determination ◽  
Citizenship Behavior ◽  
Significant Positive Relationship

The purpose of this study is to show Teacher’s Organizational Citizenship Behavior (OCB) that can be improved by examining variables such as Transformational Leadership and Interpersonal Communication. This study uses a survey method with a correlational approach. The number of samples used was 104 people by using proportional random sampling technique. Based on the results of the study it is concluded that: (1) there is a very significant positive relationship between the Principal Transformational Leadership and Organizational Citizenship Behavior of teachers with a simple linear regression equation Ŷ = 99.53 + 0.32 X1 and the correlation coefficient value ry.1 = 0.417. The coefficient of determination r2y.1 = 0.174 means that the Transformational Leadership (X1) contributes to the teacher's Organizational Citizenship Behavior by 17.40%, (2) there is a very significant positive relationship between Interpersonal Communication with Organizational Citizenship Behavior teachers with simple linear regression equations Ŷ = 100.44 + 0.29 X2 and the correlation coefficient ry.2 = 0.349, and the coefficient of determination r2y.2 = 0.116 which means that the contribution of Interpersonal Communication (X2) to the Organizational Citizenship Behavior of the teacher is 19.60%,  (3) there is a very significant positive relationship between Transformational Leadership and Interpersonal Communication together with the Organizational Citizenship Behavior of teachers with the multiple linear regression equation Ŷ = 77.25 +0.27 X1 +0.21 X2 and the correlation coefficient value ry.12 = 0.152. The coefficient of determination r2y.12 = 0.390 means that the Principal Transformational Leadership (X1) and Interpersonal Communication (X2) together contribute to the Organizational Citizenship Behavior of teachers (Y) by 15.20%.

Moderating effect of organizational citizenship behavior on the effect of organizational commitment, transformational leadership and work motivation on employee performance

2018 ◽  
Vol 60 (4) ◽  
pp. 953-964 ◽  
Author(s):  
Marcy Rita ◽  
Otto Randa Payangan ◽  
Yohanes Rante ◽  
Ruben Tuhumena ◽  
Anita Erari
Keyword(s):  
Transformational Leadership ◽  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Motivation ◽  
Employee Performance ◽  
Citizenship Behavior ◽  
Content Type ◽  
And Performance ◽  
The Relationship

PurposeThis study aims to examine the relationship between transformational leadership, organizational commitment, motivation, organizational citizenship behavior (OCB) and employee performance.Design/methodology/approachThis research is located in the province of Papua, and more specifically at the District Secretariat Papua Province. The study was conducted in the months from April to June 2016. This study tested the effect of transformational leadership, organizational commitment, work motivation, OCB and performance Officer Regional Secretariat Papua Province, then the variable research is transformational leadership, organizational commitment, work motivation, OCB and performance officer. Structural equation modeling (SEM) calculation tool is commonly used is the program analysis of moment structures.FindingsThe results of studies show that moderating OCB does not significantly affect the relationship between organizational commitment, transformational leadership, work motivation and the performance of employees at the District Secretariat in Papua Province.Originality/valueOriginality of this paper is on the comprehensive study that combines the variables of transformational leadership, organizational commitment, work motivation, OCB and performance into a complete model of study. Originality for this paper shows the moderation effect of OCB on the effect of organizational commitment, transformational leadership and work motivation on employee performance. This research is located in the Province of Papua, and more specifically at the District Secretariat Papua Province.

scholarly journals The Effect of Transformational Leadership and Work Motivation on Organizational Citizenship Behavior: Does Work Engagement Matter?

2018 ◽  
Vol 2 (2) ◽  
Author(s):  
Aldita Prabandari ◽  
Asri Laksmi Riani
Keyword(s):  
Transformational Leadership ◽  
Leadership Style ◽  
Organizational Citizenship ◽  
Work Engagement ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
Work Motivation ◽  
Citizenship Behavior ◽  
Role Behavior ◽  
Transformational Leadership Style

<p>This study aims to analyze if transformational leadership and work motivation affect work engagement which in turn affect Organizational Citizenship Behavior (OCB). We also analyze whether work engagement mediates the effect of transformational leadership and work motivation on OCB. Using census method, our sample in this study is 73 civil servants in the Education Office in Surakarta Municipality. The sample taken for this study is all employees with census method, thus, resulting in 73 people as samples. From the analysis using Structural Equation Modelling (SEM), we find that transformational leadership positively and significantly affect OCB, this implies that leader’s attitude that inspires and motivates subordinate, stimulates creativity and innovation of subordinate, train and provide direction for subordinate, will improve subordinate OCB. Work motivation also has a positive and significant effect on OCB. Employee’s work motivation affects the development of employee’s job attachment to their organization. If the work motivation is higher, the OCB behavior will be stronger. Thus extra role behavior will increase. Also, we also find that transformational leadership and work motivation indirectly affect OCB through employee work engagement. The implication this study brings to Surakarta Municipality Education Office is to improve transformational leadership style because the style has been proven to be able to improve work engagement and OCB. Thus, it is necessary for the leaders in the office to be open-minded or open to changes that will benefit the organization either in system or technology. Besides that, the result also brings implication to Surakarta Municipality Education Office to consider subordinate’s work motivation</p>

scholarly journals How to The Impact on Transformational Leadership Style and Job Motivation On Organizational Citizenship Behaviour (OCB) With Job Satisfaction as Mediating Variables at Outsourcing Company

2022 ◽  
Vol 2 (1) ◽  
pp. 1-9
Author(s):  
Agus Arijanto
Keyword(s):  
Job Satisfaction ◽  
Transformational Leadership ◽  
Data Collection ◽  
Leadership Style ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Motivation ◽  
Partial Least Square ◽  
Citizenship Behavior ◽  
Transformational Leadership Style

This study aims to analyze the effect of transformational leadership style and work motivation on employee organizational citizenship behavior (OCB) mediated by employee job satisfaction. The object of the research is employees of PT. Sumberdaya Dian Mandiri with a sample of 95 people. Methods of data collection using questionnaire data collection and library research. Data analysis method using Partial Least Square. The result of this study show that (1) transformational leadership has a positive but not significant effect on organizational citizenship behavior (OCB); (2) work motivation has a positive and significant effect on organizational citizenship behavior (OCB); (3) transformational leadership has a positive and significant effect on job satisfaction; (4) work motivation has a positive and significant effect on job satisfaction; (5) job satisfaction has a positive but not significant effect on organizational citizenship behavior (OCB); (6) job satisfaction in mediating transformational leadership on organizational citizenship behavior (OCB) has a positive but not significant effect, and (7) job satisfaction in mediating work motivation on organizational citizenship behavior (OCB) has a positive and significant effect.

scholarly journals FACTORS TRIGGERING ORGANIZATIONAL CITIZENSHIP BEHAVIOR, FAILURE AND SUCCESS: A CASE STUDY OF A HIGHER EDUCATION INSTITUTION

2019 ◽  
Vol 7 (1) ◽  
pp. 156-163
Author(s):  
Rizky Dermawan ◽  
Wiwik Handayani
Keyword(s):  
Higher Education ◽  
Job Satisfaction ◽  
Transformational Leadership ◽  
Organizational Climate ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Motivation ◽  
Education Institution ◽  
Citizenship Behavior ◽  
Higher Education Institution

Purpose  of  Study: In today's digital era, every individual is claimed must be able to create and innovate in order to be able to thrive in the future so that the resilience of the company will be strengthened. Currently  higher education institution is in need of change in order to maintain the survival and development within the competitive world. Organizational citizenship behavior, is a role that exceed the basic obligations undertaken by an employee. This research aims to reveal the influence of transformational leadership, organizational climate, work motivation, and job satisfaction towards Organizational citizenship behavior. Methodology: Data was retrieved via survey method using questionnairesmethod of data collection. The population of the present srudy is thelecturers of Pembangunan Nasional "Veteran" University of East Java. Purposive sampling method has been used, with approximately 187 lecturers already working for more than 5 years. Hypothesis testing are conducted using Partial Least Square analysis (PLS). Main Findings:The results exhibited thattwo hypotheses were accepted and two other hypotheses were rejected. Organizational climate and job satisfaction have an influence on Organizational citizenship behavior,  while transformational leadership and work motivation have no effect toward Organizational citizenship behavior. Implications/ Applications: The results provide a guidance for the reasons for success and failure of OCB. The success of OCB is characterized by an organizational climate that is able to improve performance and provide job satisfaction. Whereas the failure of OCB implementation was caused by transformational leadership who were unable to change behavior and motivated lecturers to voluntarily help friends in doing their jobs.Based on the findings, it is suitable to emphasise the need for improving workplace climate as well as job satisfaction. Employers that would like to retain talented academics in their academic institutions should not be concerned about leadership quality and work motivation which has no impact on the citizenship behaviour. The insights are particularly useful in the case of Indonesia trying to develop its national education system to be on par with more developed economies and produce graduates who are employable on a global scale.

scholarly journals A The effect of work motivation and transformational leadership style on employee performance through organizational citizenship behavior as an internvening variable on BMT UGT Sidogiri Jember employees

2020 ◽  
Vol 8 (08) ◽  
pp. 1924-1929
Author(s):  
Lusi Oktaviani ◽  
Purnamie Titisari ◽  
Imam Suroso
Keyword(s):  
Transformational Leadership ◽  
Leadership Styles ◽  
Leadership Style ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Motivation ◽  
Employee Performance ◽  
Citizenship Behavior ◽  
Transformational Leadership Style ◽  
Random Sampling Approach

The study aims to analyse and discuss work motivation variables and transformational leadership styles on employee performance, work motivation variables and transformational leadership styles in Organizational Citizenship Behaviour (OCB), and Organizatinal Citizenship Behaviour (OCB) variables on employee performance. The population in this study were all employees of BMT UGT SIDOGIRI Jember consisting of 152 people. The sampling method uses a sampling probability with a random sampling approach using the Sovlin formula so that a sample of 110 respondents is obtained. The research uses line analysis and SPSS 20.0 as an analytical tool. The results of this study are (1) The motivation of work is significant impact on Organizational Citizenship Behaviour of BMT UGT Sidogiri Jember Employees, (2) Transformational leadership style significant influence on Organizational Citizenship Behaviour on employees of BMT UGT Sidogiri Jember, (3) Work motivation is significant effect on the performance of BMT UGT Sidogiri Jember Employees, (4) The Transformational leadership style is significant to the performance of the employees of BMT UGT Sidogiri Jember , (5) Organizational Citizenship Behaviour has a significant effect on the performance of employees of BMT UGT Sidogiri Jember, (6) The motivation of work has a significant impact on performance through the Organizational Citizenship Behaviour on employees of BMT UGT Sidogiri Jember, (6) The Transformational leadership style is significant to the performance through the Organizational Citizenship Behaviour at BMT UGT Sidogiri

scholarly journals IMPROVING THE ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) THROUGH DEVELOPING EFFECTIVE INTERPERSONAL COMMUNICATION AND TRANSFORMATIONAL LEADERSHIP

2019 ◽  
Vol 3 (2) ◽  
pp. 118-120
Author(s):  
Herfina . ◽  
Dian Wulandari
Keyword(s):  
Transformational Leadership ◽  
Interpersonal Communication ◽  
Organizational Citizenship ◽  
Junior High School ◽  
Organizational Citizenship Behavior ◽  
Junior High ◽  
School Principals ◽  
Junior High Schools ◽  
Citizenship Behavior ◽  
Communication Effectiveness

The teacher’s Organizational Citizenship Behaviour (OCB) become an important factor that involve in the teaching process at school. Unfortunately, based on the preliminary survey at several Junior High-School in Bogor, it had been found that many teachers had low-level of OCB. In addition, it had been found that teachers had ineffective interpersonal communication and had received less transformational leadership. Based on that issue, we formulated the objectives of this research as to improve the teachers’ OCB through developing effective interpersonal communication and transformational leadership. This research was carried out at 266 teachers from 20 Junior High-Schools, in Bogor.  This research was used correlational technique to assess the degree of relationship among those variables. The findings of this research can be summarized that there is a positive and significant correlation (1) between interpersonal communication with OCB (r=0.604, p&#60;0.01), (2) transformational leadership with OCB (r=0.602, p&#60;0.01), and between interpersonal communication and transformational leadership simultaneously with OCB (r=0.613, p&#60;0.01). These findings supported the recommendations to improve OCB through developing teachers’ interpersonal communication effectiveness and school principals’ transformational leadership.

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