scholarly journals The role of equity crowdfunding company as a knowledge broker in supporting digital transformation of smes through knowledge sharing and dissemination process

2021 ◽  
Vol 10 (3) ◽  
pp. 109-122
Author(s):  
Ibnu Trunugraha Aji ◽  
Anjar Priyono
Keyword(s):  
Knowledge Sharing ◽  
Digital Literacy ◽  
Business Processes ◽  
Transformation Process ◽  
Digital Transformation ◽  
Knowledge Broker ◽  
Depth Analysis ◽  
Dissemination Process ◽  
Multiple Case

This study aims to understand how Knowledge Brokers can drive digital transformation in SMEs through the process of sharing and disseminating knowledge, thereby increasing digital literacy in their business processes. This study used a multiple case study design with qualitative analysis to examine the data obtained from interviews, observation, and field visits to achieve the objective. The findings highlight that Santara acts as a Knowledge Broker and as a source of knowledge that gives rise to a digital transformation process that can increase digital literacy for SMEs. Research on knowledge sharing and digital transformation has focused on SMEs. The qualitative case study method allows us to carry out an in-depth analysis of a case but it has limited generalizability. To overcome this limitation, further research is expected to use a survey covering various industries to test the theoretical proposals that have been generated from this study, so that they can be generalized.    

A Framework for Assessing ERP Systems' Functionality for the SMEs in Australia

2011 ◽  
pp. 160-187
Author(s):  
Liaquat Hossain ◽  
Mohammad A. Rashid ◽  
Jon David Patrick
Keyword(s):  
Field Data ◽  
Multiple Case Study ◽  
Primary Data ◽  
Real Field ◽  
Erp Systems ◽  
Depth Analysis ◽  
Multiple Case ◽  
Erp Software ◽  
Medium Enterprises

Anticipating the use of ERP systems among small to medium enterprises (SMEs) to be the future area of growth, ERP vendors such as SAP, Oracle, PeopleSoft, J.D. Edwards and Bann are introducing ERP software that appeals to the market segment of the SMEs. Introduction of the ERP systems for SMEs includes compact packages, flexible pricing policies, new implementation methodologies, and more specialized functionalities. The strengths-weaknesses-opportunities-threats (SWOT) framework of the ERP software offered by the aforementioned vendors for the SMEs requires in-depth analysis based on real field data. The aim of this study is to identify the strengths, weaknesses, opportunities, and threats of ERP systems offered by the five leading vendors for the SMEs in Australia. Multiple case study design approach is used here for collecting the primary data from the ERP vendors. A SWOT framework is developed to study the functionality of the ERP systems offered by these vendors. This framework may guide the managers of SMEs in selecting and implementing ERP systems for their organizations.

A Framework for Assessing ERP Systems Functionality for the SMEs in Australia

2011 ◽  
pp. 182-208
Author(s):  
Liaquat Hossain ◽  
Mohammad A. Rashid ◽  
Jon David Patrick
Keyword(s):  
Field Data ◽  
Multiple Case Study ◽  
Primary Data ◽  
Real Field ◽  
Erp Systems ◽  
Depth Analysis ◽  
Multiple Case ◽  
Erp Software ◽  
Medium Enterprises

Anticipating the use of the ERP systems among small-to-medium enterprises (SMEs) to be the future area of growth ERP vendors such as SAP, Oracle, PeopleSoft, JDEdwards and Bann are introducing ERP software that appeal to the market segment of the SMEs. Introduction of the ERP systems for SMEs includes compact packages, flexible pricing policies, new implementation methodologies, and more specialized functionalities. The strengths-weakness-opportunity-threats (SWOT) framework of the ERP software offered by the aforementioned vendors for the SMEs requires in-depth analysis based on real-field data. The aim of this study is to identify the strengths, weaknesses, opportunities, and threats of ERP systems offered by the five leading vendors for the SMEs in Australia. Multiple case study design approach is used here for collecting the primary data from the ERP vendors. A SWOT framework is developed to study the functionality of the ERP systems offered by these vendors. This framework may guide the managers of SMEs in selecting and implementing ERP systems for their organizations.

scholarly journals Identifying Digital Transformation Paths in the Business Model of SMEs during the COVID-19 Pandemic

2020 ◽  
Vol 6 (4) ◽  
pp. 104
Author(s):  
Anjar Priyono ◽  
Abdul Moin ◽  
Vera Nur Aini Oktaviani Putri
Keyword(s):  
Business Model ◽  
Digital Literacy ◽  
Environmental Changes ◽  
Small And Medium Enterprises ◽  
Sampling Technique ◽  
Future Research ◽  
Multiple Case ◽  
High Level ◽  
Medium Enterprises

The objective of this study was to analyze how small and medium enterprises (SMEs) cope with environmental changes due to the COVID-19 pandemic by pursuing the business model transformation with the support of digital technologies. To achieve the objective, this study used a multiple case study design with qualitative analysis to examine the data obtained from interviews, observation, and field visits. Seven manufacturing SMEs from Indonesia were selected using a theoretical sampling technique, with the purpose of achieving some degree of variation to allow us to undertake replication logic. Our analysis demonstrates that SMEs adopt a different degree of digital transformations, which can be summarized into three paths, depending on the firms’ contextual factors. First, SMEs with a high level of digital maturity who respond to the challenges by accelerating the transition toward digitalized firms; second, SMEs experiencing liquidity issues but a low level of digital maturity who decide to digitalize the sales function only; and, third, the SMEs that have very limited digital literacy but are supported by a high level of social capital. This last group of firms solves the challenges by finding partners who possess excellent digital capabilities. The qualitative case study method allows us to conduct in-depth and detailed analysis, but has thin generalizability. To address this limitation, future research can use a survey covering various industries to test the proposed theory that has resulted from this study, so that the generalizability can be assured.

scholarly journals Ecosystem of Innovation in Industry 4.0: the case of collaborations in Startups in Brazil

2018 ◽  
Vol 6 (12) ◽  
pp. 26-38
Author(s):  
Marcus Vinicius Gonçalves da Silva ◽  
Clarissa Figueredo Rocha ◽  
Vanessa Pagnoncelli ◽  
Letícia Aparecida Alves de Lima
Keyword(s):  
Open Innovation ◽  
Industry 4.0 ◽  
Chief Executive ◽  
Digital Transformation ◽  
Structured Interviews ◽  
Innovation Ecosystem ◽  
Digital Innovation ◽  
Sources Of Knowledge ◽  
Multiple Case

The article identifies how Research and Development (R&D) collaborations in startups can influence digital innovation in Brazilian manufactures. A qualitative multiple case study was performed with startups incubated at the Federation of Industries of Paraná (FIEP), through semi-structured interviews to the Chief Executive Officer (CEOs) and case document’s, applying the content analysis. The results indicate that the sources of knowledge of the startups and the collaboration with companies, universities, government development agencies and incubators, characterize the actions in the ecosystem of open innovation. It has been found that the complexity of the innovation ecosystem of startups is a strategic asset, and the nature of the collaborations is informal, coupled with a stage of maturity considered low in startups. This study contributes to highlight the nature, dynamics and progress of startup collaborations in the development of digital transformation, and the challenges for the leverage of Industry 4.0 in Brazil.

The Mediating Role of Absorptive Capacity in Knowledge Transfer

2013 ◽  
Vol 9 (2) ◽  
pp. 1-19 ◽  
Author(s):  
Femi Adisa ◽  
Jeremy Rose
Keyword(s):  
Knowledge Transfer ◽  
Absorptive Capacity ◽  
Business Processes ◽  
Shared Understanding ◽  
Business Practices ◽  
Erp Implementation ◽  
Mediating Role ◽  
Multiple Case

Knowledge transfer between consultants and organizational users influences the outcomes of an Enterprise Resource System (ERP) implementation. Configuration and implementation tasks are dependent on generating some level of shared understanding of both business practices and technology. These problems become acute in implementations in small and medium sized enterprises (SMEs). SMEs often operate with non-standard business processes, making an effective interchange of process knowledge between consultants and end-users crucial. Using a multiple case study method and content analysis, the authors investigate the mediating role of absorptive capacity in knowledge transfer in SMEs ERP implementations. They present exploratory case studies from 3 Nigerian companies with varying outcomes, and hypothesize that knowledge transfer is complicated by acute information asymmetry, absence of pre-existing related knowledge and consequent difficulties in developing a shared understanding, and by a tendency to operate with lone consultants and lone organizational representatives.

IT ambidexterity for business processes: the importance of balance

2018 ◽  
Vol 24 (4) ◽  
pp. 862-881 ◽  
Author(s):  
Carl Simon Heckmann ◽  
Alexander Maedche
Keyword(s):  
Business Process ◽  
Process Management ◽  
Business Processes ◽  
Empirical Studies ◽  
Future Research ◽  
Content Type ◽  
It Resources ◽  
Multiple Case ◽  
Underlying Mechanisms

Purpose In highly dynamic industries, business processes require exploitation, i.e. activities that are associated with an increase in productivity through automation, standardization, integrated architectures, and the usage of existing IT resources. As a complementary capability, exploration is needed, i.e. the ability to flexibly implement new and innovative IT resources (Lee et al., 2015). The purpose of this paper is to use the concept of ambidexterity, which is researched intensively outside the domain of business processes (e.g. Gibson and Birkinshaw, 2004; Tang and Rai, 2014), to address this paradoxical trade-off within business processes. Design/methodology/approach The paper follows a qualitative approach. A multiple case study comprising 11 interviews and additional document analysis in six organizations is conducted in the German energy sector to examine the proposed framework. Findings This paper shows the importance of balancing exploitative and explorative business process IT (BPIT) capabilities. The process-theoretical outcome of this study is the BPIT Capability Framework that provides explanation for the interaction between exploitation and exploration. Research limitations/implications This study contributes to the understanding of how to build ambidextrous BPIT capabilities by explaining the underlying mechanisms for feedback loops that occur in cases of imbalance. The scope of the conducted study presents a limitation and thus future research is encouraged to further validate the findings of this paper. Originality/value By drilling down to the process level, this paper addresses the gaps that limited empirical studies have in business process management research (Recker and Mendling, 2015) and the focus on business processes that is lacking from the literature on organizational IT management (Gregory et al., 2015).

scholarly journals Understanding Digital Transformation Initiatives: Case Studies Analysis

2020 ◽  
Vol 11 (1) ◽  
pp. 125-141 ◽  
Author(s):  
Martina Tomičić Furjan ◽  
Katarina Tomičić-Pupek ◽  
Igor Pihir
Keyword(s):  
Case Studies ◽  
Digital Transformation ◽  
Case Study Approach ◽  
Future Studies ◽  
Business Transformation ◽  
Study Approach ◽  
Related Data ◽  
Technological Concepts ◽  
Multiple Case

AbstractBackground: Complexity of the digital transformation (Digital Transformation) paradigm and its relation to the fourth technological revolution face companies with serious challenges when it comes to keeping up with the competition or becoming a leader in operating industries.Objectives: The goal of our research is to systematize, analyse and evaluate technological and business concepts of Digital Transformation, in order to identify and investigate Digital Transformation initiatives in Croatia.Methods/Approach: To accomplish this goal, we used a multiple-case study approach to gather data from experts who participated in successful Digital Transformation initiatives.Results: Questionnaires were developed and used to gather both, qualitative background and technology-business related data relevant for Digital Transformation initiatives’ success, discussed in the last part of the paper. The limitation of this study is a relatively small number of case studies (6), as well as its local coverage, resulting therefore with conclusions, which will serve as a base for future studies.Conclusions: There are several background, business, and technology-related concepts or factors relevant to Digital Transformation initiatives: profile and involvement of external Digital Transformation experts; the transformation drivers and expectations. In achieving most significant business concepts for business transformation, no single one right combination of technological concepts could be explicitly determined.

The Quest for Advocates

2007 ◽  
pp. 224-245
Author(s):  
Harald Mahrer
Keyword(s):  
Information Technology ◽  
Multiple Case Study ◽  
Digital Transformation ◽  
Exploratory Research ◽  
Developed Economies ◽  
The World ◽  
Research Findings ◽  
Multiple Case

Throughout the world, democratic countries, whether old, new, or in transition, are facing innovations in communications and information technology. Especially within developed economies, the challenge toward e-democracy through the digital transformation of democratic institutions has become increasingly evident. With the identification of the notion of the “middleman paradox,” recent research findings have added a new dimension to existing theories on the hesitant evolution of e-democracy, which clearly identifies politicians as an inhibiting factor. Consequently, the research in this chapter attempts to explore further this newly discovered phenomenon by presenting theoretical and empirical evidence. The findings of a multiple case study carried out in all 25 EU member countries, based on an adopted exploratory research design are presented. These findings give more detailed insights on the nature of the middleman paradox and on the ambiguous role of politicians in the further evolution of e-democracy.

INTRODUCTION OF DRUG MOVEMENT MONITORING IN BUSINESS PROCESSES OF PHARMACY ORGANIZATIONS

2020 ◽  
pp. 87-91
Author(s):  
Afanasyeva T.G. ◽  
Berezhnova T.A. ◽  
Lavrova N.N. ◽  
Tumentseva V.R.
Keyword(s):  
Pharmaceutical Industry ◽  
Distribution System ◽  
Distribution Systems ◽  
Business Processes ◽  
Tracking System ◽  
Digital Technologies ◽  
Counterfeit Drugs ◽  
Depth Analysis ◽  
Movement Monitoring

The purpose of this article is to provide an overview of current innovations in the field of monitoring the movement of drugs, since today the pharmaceutical industry is faced with the problem of high costs for the introduction of a drug tracking system throughout the entire circulation chain. The relevance of this topic is the introduction of digital technologies into the business processes of pharmacy and fragmentation of organizational responsibilities when working with the system of monitoring the movement of drugs. As methods of scientific research, an in-depth analysis of the scientific literature and a case study was used, which provides a comprehensive consideration of the distribution system of information on the movement of drugs and the subsequent determination of its practical value for the pharmaceutical industry. The pharmaceutical industry needs innovative technological solutions that allow the rational use of drug tracking systems. Due to the entry of new companies into the pharmaceutical market, there is a need to differentiate services for attracting and retaining customers, the drug monitoring system, if correctly implemented in business processes, can increase customer satisfaction by replacing several outdated pharmacy management systems with a single system. The result of the scientific work presented in the case study shows that from a practical point of view, drug movement monitoring provides tools for drug circulation entities to introduce innovations in information distribution systems using digital technologies. Consideration of the problem provides concepts for the competitive development of the fundamental sector. In the long term, data monitoring will help reduce the loss of pharmaceuticals in warehouses, increase the transparency of inventories in pharmacies, and reduce the number of counterfeit drugs.

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