Corporate Social Responsibility as Strategic Crisis Communication in an Economic Crisis among Financial Service Organizations

2018 ◽  
Vol 15 (2) ◽  
pp. 25-68
Author(s):  
Wonjun Chung ◽  
Taejun (David) Lee
2011 ◽  
Vol 1 (2) ◽  
pp. 45-55 ◽  
Author(s):  
Markus Stiglbauer

The sustainability and responsibility of corporate strategic management has become an important issue in recent years, not only against the background of the current financial and economic crisis. Companies are expected not only to succeed economically, but also ecologically and socially. Companies can use the issue of corporate responsibility to capture new markets and opportunities. But new requirements arise. Thus, stakeholders may exert pressure on companies to assume social responsibility, whereas executives shall lead by example. This paper tries to assess possiblities to meet stakeholder expectations towards companies by implementing corporate social responsibility concepts. We identify primary and secondary stakeholders of companies by using salience theory and try to give conceptual answers how the well-known concept of Caroll‟s corporate social responsibility pyramid my help to improve the current situation and to take top management and supervisory boards into account to establish a change of focus on corporate social responsibility not just as a hot topic.


Journalism ◽  
2017 ◽  
Vol 20 (2) ◽  
pp. 256-273 ◽  
Author(s):  
Lauren D Furey ◽  
Moonhee Cho ◽  
Tiffany L Mohr

This study seeks to give a timely perspective on understanding how business news covers corporate social responsibility in light of heavy criticism financial journalists have faced since the latest economic depression in the United States. Building upon previous research and using agenda setting, framing, and agenda building as a theoretical base, a content analysis was conducted to examine how business news portrays corporate social responsibility and the tone used in coverage both before and after the economic crisis. Results indicated that business journalists are now taking a more neutral approach. Additionally, corporate sources did not lead to an increased use of a positive tone in post-crisis coverage, which could mean they are less likely to have an agenda-building influence over business news since the economic downturn.


2021 ◽  
Vol 9 ◽  
pp. 8-13
Author(s):  
Adrian Ioana ◽  
Augustin Semenescu ◽  
Cezar Florin

The trade (qualitative and quantitative level of trade) can promote the concept of sustainable development. The concept of Sustainable Development involves the implementation of theoretical and practical components for making decisions in any situation in which features a man-type medium, be it the environment, economic or social. The goals of sustainable development include the harmonization of the economic, social and environmental targets. This paper presents the main types of the correlations: Trade – Sustainable Development – Economic Crisis. The Sustainable Development (SD) concept is also analyzed in direct correlation with the Corporate Social Responsibility (CSR) concept. The SD concept involves the implementation of theoretical and practical components for making decisions in any situation in which a man-type medium, be it the environment, economic or social features. The Corporations (qualitative and quantitative level of trade) can promote the concept of sustainable development. The goals of sustainable development include the harmonization of the economic, social and environmental targets. This paper presents the main research on the main types of the correlations: Corporate Social Responsibility (including trade) – Sustainable Development – Economic Crisis.


2021 ◽  
Vol 53 (53) ◽  
pp. 87-103
Author(s):  
Ewelina Lopata ◽  
Krzysztof Rogatka

Abstract Nowadays, enterprises that are looking to achieve market success and maximise profits must not only offer good products or provide superior quality services, but also pay close attention to the environment in which they operate. One of the manifestations of concern for the broadly understood environment (society, environment) is Corporate Social Responsibility (CSR). For a good number of years, we have been observing changes in CSR trends, but the situation today demands that organisations update the existing lines of action and meet a whole new level of challenges. This article aims to present the results of case studies of company activities in CSR, as well as a social perception of CSR activities. It also seeks to draw attention to the transformation of ideas during the socio-economic crisis caused by the coronavirus pandemic. In order to reach the objective of the study, we used the Computer Assisted (Aided) Web Interviews (CAWI) method. This choice was dictated by the pandemic situation in the country. The research shows that there is a noticeable transformation of the focus of socially responsible activities from a global to a local approach centred around smart development. The study also concludes that the society expects that activities under this approach will be continued in the future. The outcomes also indicate that the pandemic situation has necessitated the introduction of entirely new solutions (among others, remote working) that were not previously perceived as feasible but now have a chance to develop further.


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