Investigating the Role of Cultural Awareness in A Multicultural Business Environment: A Case Study Based on Turkish and British Markets

2021 ◽  
pp. 193-211
Author(s):  
Oğuzhan AKIN
Keyword(s):  
Cultural Awareness ◽  
Business Environment

scholarly journals The impact of the IS on the effectiveness of the sales funnel management as a part of CRM in an automotive company

2016 ◽  
Vol 4 (2) ◽  
pp. 74-92
Author(s):  
Tanja Grublješič ◽  
Nejc Čampa
Keyword(s):  
Business Environment ◽  
Customer Relationship ◽  
Case Study Analysis ◽  
Automotive Company ◽  
Mere Existence ◽  
Measures Of Effectiveness ◽  
Sales Funnel ◽  
The Impact

Sales Funnel Management (SFM) as a part of the Customer Relationship Management (CRM) is of great importance in the automotive industry when the companies want to attract new customers and retain the existing ones. Due to the complex and changing business environment customers are becoming more and more demanding and less loyal to their current brands. Existing research has shown that IT/IS play a crucial role throughout the execution of the CRM activities. However, the mere existence of an IS in a company is not enough. The ability and willingness of companies to use these IS in a sufficient manner plays a key role in the success and failure of CRM activities. Therefore, the objective of the article is to show how the role of the IS impacts on the effectiveness of the SFM through conducting a case study analysis in a leading German automotive company. The results show that IS has an important impact on improvements in execution of all phases of SFM and importantly contributes to primary goals and measures of effectiveness of the SFM in the automotive company, which are the increased number of vehicles sold and the lowest possible cost per vehicle sold, as well as higher level of customer satisfaction.

scholarly journals INVESTIGATING THE ROLE OF URBAN MANAGEMENT INSTITUTIONS IN THE DEVELOPMENT OF CITIES (CASE STUDY: PARS ABAD CITY)

2019 ◽  
Vol 8 (3) ◽  
Author(s):  
Gholam Reza Mirie ◽  
Mohsen Sadeghi
Keyword(s):  
Physical Space ◽  
Field Method ◽  
Business Environment ◽  
Popular Participation ◽  
Statistical Population ◽  
Urban Affairs ◽  
Management Institutions ◽  
The City

The purpose of the present study was to determine the performance of responsible organizations in urban affairs administration as an important factor in the development of the city of Pars Abad. The statistical population of this research includes inhabitants of Parasabad city and managers and experts of urban affairs in 1396. The method of this study is descriptive-practical study. For data collection, library and field method is used for urban data and questionnaire. These data are analyzed using SPSS software and also used to test the hypothesis of T-test. The results of this study show that the performance of the responsible unit in the affairs of the city has a significant relationship with the management and organization of the physical-space development process, equipping the service space and organizing facilities and facilities in the city of Parsabad. While the responsibility of the responsible authority in affairs of the city is not significantly related to the development of the employment and business environment and the establishment of effective communication channels with citizens and the development of popular participation

scholarly journals Role of On-Time & Honest Customer Services in the Success of Small Construction Companies in Saudi Arabia

2019 ◽  
Vol 13 (1) ◽  
pp. 182-188
Author(s):  
Abdulrahman Bageis ◽  
Abdullah Alshehri
Keyword(s):  
Saudi Arabia ◽  
Success Factors ◽  
Strong Association ◽  
Business Environment ◽  
Just In Time ◽  
Construction Companies ◽  
Study Approach ◽  
Customer Services

Background: The construction companies need to maintain their success levels to survive in the competitive business environment. The concept of just-in-time plays a significant role to reduce the costs and fulfill the needs of valued customers. Objective: The study aims to evaluate the role of honest customer services that are provided to the construction companies in Saudi Arabia. Methods: The study has used a case study approach to analyze the role of on-time and honest customer services in the success of small construction companies. Interviews were conducted to gather details and characteristics of the associated company. It mainly focused on the interactions and behaviors of participants, rather than calculations. Results: The results have provided a great understanding of the success of construction companies based on success factors. The organizational culture, delayed schedule, required quantity, and just-in-time purchasing are amongst the exceptional and highly effective factors on just-in-time delivery and customer experience. Moreover, organizing and planning were considered to be important factors contributing to company success. Conclusion: There is a strong association between the delivery of honest customer services and the success of construction companies in Saudi Arabia.

Information Technology for Relational Business Ecosystems

2002 ◽  
pp. 52-69
Author(s):  
Luiz Antonio Joia
Keyword(s):  
Information Technologies ◽  
Business Environment ◽  
Business Ecosystem ◽  
Technology Service ◽  
Engineering Company ◽  
Proposed Model ◽  
Business Ecosystems ◽  
New Business

This article presents a framework to integrate effectively different information technologies in order to coordinate a relational business ecosystem, an innovative business model. The information technologies needed to create this new business environment are presented, as well as an integrated model based on a technology-service-process-production taxonomy. A case study addressing a major engineering company in Brazil, now playing the role of an integrator within a relational business ecosystem is presented in order to validate the proposed model. Some conclusions in this realm are presented addressing the main obstacles and hurdles to accomplish a relational business ecosystem as well as the solutions to overcome them, so as to make the findings and concerns applicable to other countries.

scholarly journals Managing business networks for value creation in facilities and their external environments

Facilities ◽  
2017 ◽  
Vol 35 (1/2) ◽  
pp. 99-115 ◽  
Author(s):  
Karlos Artto ◽  
Tuomas Ahola ◽  
Riikka Kyrö ◽  
Antti Peltokorpi
Keyword(s):  
Network Formation ◽  
Business Environment ◽  
Business Networks ◽  
Business Network ◽  
Content Type ◽  
External Actors ◽  
Tenant Mix ◽  
Practical Implications

Purpose The purpose of this paper is to increase understanding of the logic of business network formation among the co-located and external actors of a facility. Design/methodology/approach The research adopts a theory-building approach through developing propositions inductively from the empirical case study on four purposefully sampled modern service station facilities. The focus is on analyzing how a facility and its inherent co-located actors represent an entity that forms a business network with external actors in the facility’s environment. Findings The findings propose that when co-located with a large number of actors, the facility and its actors represent an entity that is connected to a wide business network of multiple external actors. On the other hand, when co-located with a small number of actors, the facility becomes a part of the overall supply in the surrounding business environment with a differentiated offering for competitive advantage. Practical implications The research suggests that an appropriate co-locating strategy, for example, when planning the tenant mix of the facility, can contribute to creating a vivid business network in the external environment, which raises the facility to a role of a central entity in such a network. Originality/value The findings explaining how co-location affects the businesses within the facility and within a wider networked environment are novel to the scholarly knowledge on co-location. The research bridges the theories of co-location and business networks that have been treated as separate discourses in previous research.

scholarly journals The Role of Stakeholder in Fostering Traditional Art Awareness (A Case Study of Sundanese Local Song ‘Cianjuran’ Artist Training in Sumedang Regency West Java, Indonesia)

2016 ◽  
Vol 16 (1) ◽  
pp. 87 ◽  
Author(s):  
Julia Julia
Keyword(s):  
Data Collection ◽  
Cultural Awareness ◽  
Stakeholder Participation ◽  
West Java ◽  
Traditional Art ◽  
Traditional Artists ◽  
Research And Education ◽  
Traditional Arts

<p>This paper examines the process of seeding or training of Sundanese Song Cianjuran by artists in Sumedang regency that is conducted by a stakeholder of Sundanese traditional arts. The study was conducted using descriptive analytic methods, and data collection was done through observation and interviews. Results from the study explained that stakeholder participation was vital and influential towards the existence of Sundanese Song Cianjuran, especially in growing cultural awareness and in generating candidates for local traditional artists.</p><p><strong>How to Cite:</strong> Julia. (2016). The Role of Stakeholder in Fostering Traditional Art Awareness (A Case Study of Sundanese Local Song ‘Cianjuran’ Artist Training in Sumedang Regency West Java, Indonesia). <em>Harmonia: Journal of Arts Research And Education</em>, 16(1), 87-94. doi:http://dx.doi.org/10.15294/harmonia.v16i1.6005</p><p> </p>

The Role of Business as a Force for Good

2018 ◽  
Vol 9 (7) ◽  
pp. 566-583
Author(s):  
Edgar Bellow ◽  
◽  
Lotfi Hamzi ◽  
Huai Yuan Han
Keyword(s):  
Best Practices ◽  
Social Engagement ◽  
Corporate Responsibility ◽  
Good Governance ◽  
Qualitative Case Study ◽  
Corporate Sustainability ◽  
Business Environment

Using a sustainable world orientation, this paper will examine the role of virtue ethics models (VE) in today’s globalized business environment in contrast to corporate responsibility models (CSR) of ethics. Examined through the lens of a qualitative case study framework using the coffee industry, the paper assesses and compares recent efforts to use VE and CSR models of social engagement and corporate sustainability, and vet their effects. Findings in terms of each firm’s sustainability, social weal, and good governance, as defined by the CSR and VE literature, are compared. Findings indicate that a VE approach to business ethics is one that will prove superior to CSR over the long term, but that it may be difficult for firms to interpret how to create best practices that will allow for a VE approach to sustainability to create the foundation for good governance. VE standards should be applied to a company’s employees and supply chain partners as well as leadership at the firm, because there must be an integration of ethics and leadership with practices and processes in each organization.

Information Technology for Intelligent Metabusiness

2001 ◽  
pp. 95-113
Author(s):  
Luiz A. Joia
Keyword(s):  
Information Technologies ◽  
Business Environment ◽  
Future Trends ◽  
Technology Service ◽  
Engineering Company ◽  
Proposed Model ◽  
New Business ◽  
Innovation Capital

This chapter presents a framework to integrate effectively different information technologies in order to raise the intelligence and manage the knowledge of a metabusiness, an innovative business model. The concept of intelligence in a metabusiness is analyzed and the information technologies needed to create this new business environment are presented, as well as an integrated model based on a technology-service-process-production taxonomy. A case study addressing a major engineering company in Brazil, now playing the role of an integrator within a metabusiness, is presented in order to validate the proposed model. The main obstacles and hurdles to accomplish an intelligent metabusiness are presented as well as the solutions to overcome them. Future trends and some conclusions in this realm are presented, mainly the ones regarding how to leverage the Human and Innovation Capital in a metabusiness.

scholarly journals Interview with the Medicine Man: A Case Study of a Traditional Malian Healer

2014 ◽  
Vol 5 (3) ◽  
Author(s):  
John Rovers
Keyword(s):  
Cultural Awareness ◽  
Health Care Services ◽  
Medical Mission ◽  
Beliefs And Practices ◽  
Underdeveloped Countries ◽  
Care Services ◽  
Mission Teams ◽  
Provide Health Care

Pharmacists are commonly members of medical mission teams that provide health care services in underdeveloped countries. Although pharmacists and others often find their service on a mission trip to be positive and life changing, critics of such missions note that Western providers trained in biomedicine frequently lack the cultural awareness to practice effectively in such settings. This paper is a case study of one traditional healer who practices in rural Mali. Although the results of one case from one practice setting may not be generalizable to all cultures, a basic understanding of the healer's beliefs and practices concerning the etiology and treatment of disease, the role of magic and other supernatural therapies, his experience with Western trained providers and the regulatory environment in which he works should assist pharmacists who serve on mission trips to be better culturally prepared.   Type: Case Study

Sign in / Sign up

Export Citation Format

Share Document