Data Utilisation and Factors Influencing the Performance of the Health Management Information System in Tanzania
Abstract Background: Health Management Information System (HMIS) is a set of data regularly collected at health care facilities, aimed to meet the needs of statistics on health services. This study aimed to determine the utilisation of HMIS data and factors influencing the performance of health system at the district and primary health care facility levels in Tanzania. Methods: This cross-sectional study was carried out in 11 districts and involved 115 health care facilities in Tanzania. Data were collected using a standard questionnaire and an observational checklist. The collected data was cleaned, summarized into proportions and graphical presentation using STATA version 13 software. Results: This study involved 115 health facilities in 11 districts. A total of 93 health facility workers and 13 district officials were interviewed. About two-thirds (60%) of the facility respondents reported to use the HMIS data they collect. Data were mainly used for comparing performance in terms of services coverage (53%), monitoring of disease trends over time (50%), and providing evidence for community health education and promotion programme (55%). The majority (41.4%) of the facility’s personnel had not received any training on data management related to HMIS in the past 12 months. Only five out of 13 district respondents reported to routinely analyse HMIS data. Patient load was described to frequently affect staff performance on data collection and management. Less than half (42%) of the health facilities (HFs) had received supervisory visits from the district office. Nine district respondents reported to systematically receive feedback on the quality of their reports on monthly and quarterly bases from higher authorities. More than half (n=7) of district respondents reported that those responsible for HMIS activities are also responsible for other equally important activities. Conclusion: Poor data utilisation was common in most of the districts and health facilities in Tanzania. Inadequate human and financial resources, inadequate training, lack of supervision, and lack of standard operating procedures were the major challenges affecting the HMIS performance in Tanzania.