Digital Governance (in Romanian Municipalities). A Longitudinal Assessment of Municipal Web Sites in Romania

2011 ◽  
Author(s):  
Catalin Vrabie
Keyword(s):  
Web Sites ◽  
Longitudinal Assessment ◽  
Digital Governance ◽  
Municipal Web Sites

Digital Governance Worldwide

2008 ◽  
pp. 679-697
Author(s):  
Tony Carrizales ◽  
Marc Holzer ◽  
Seang-Tae Kim ◽  
Chan-Gon Kim
Keyword(s):  
New York ◽  
Web Sites ◽  
Performance Index ◽  
Longitudinal Assessment ◽  
City Governments ◽  
The World ◽  
Research Findings ◽  
Digital Governance ◽  
Citizen Response ◽  
Developed Nations

This article highlights the research findings of a digital governance survey conducted in the fall of 2005. The study replicates a 2003 survey of large municipalities worldwide. This longitudinal assessment, based on the Rutgers-SKKU E-Governance Performance Index, focused on the evaluation of current practices in government, with emphasis on the evaluation of each Web site in terms of digital governance. Specifically, we analyzed security, usability, content of Web sites, the type of online services currently being offered, and citizen response and participation through Web sites established by city governments. Based on the 2005 evaluation of 81 cities, Seoul, New York, Shanghai, Hong Kong, and Sydney represent the highest performing cities in digital governance. There were only slight changes in the top five cities when compared to the 2003 study. Moreover, there continues to be a divide in terms of digital governance throughout the world among the 30 developed nations belonging to the Organization for Economic Cooperation and Development (OECD) and non-OECD member nations.

Digital Governance Worldwide

2011 ◽  
pp. 2884-2902
Author(s):  
Tony Carrizales ◽  
Marc Holzer ◽  
Seang-Tae Kim ◽  
Chan-Gon Kim
Keyword(s):  
New York ◽  
Web Sites ◽  
Performance Index ◽  
Longitudinal Assessment ◽  
City Governments ◽  
The World ◽  
Research Findings ◽  
Digital Governance ◽  
Citizen Response ◽  
Developed Nations

This article highlights the research findings of a digital governance survey conducted in the fall of 2005. The study replicates a 2003 survey of large municipalities worldwide. This longitudinal assessment, based on the Rutgers-SKKU E-Governance Performance Index, focused on the evaluation of current practices in government, with emphasis on the evaluation of each Web site in terms of digital governance. Specifically, we analyzed security, usability, content of Web sites, the type of online services currently being offered, and citizen response and participation through Web sites established by city governments. Based on the 2005 evaluation of 81 cities, Seoul, New York, Shanghai, Hong Kong, and Sydney represent the highest performing cities in digital governance. There were only slight changes in the top five cities when compared to the 2003 study. Moreover, there continues to be a divide in terms of digital governance throughout the world among the 30 developed nations belonging to the Organization for Economic Cooperation and Development (OECD) and non-OECD member nations.

Worldwide E-Governance

2008 ◽  
pp. 98-119 ◽  
Author(s):  
Tony Carrizales ◽  
Marc Holzer ◽  
Aroon Manoharan
Keyword(s):  
New York ◽  
Hong Kong ◽  
Performance Index ◽  
Longitudinal Assessment ◽  
City Governments ◽  
The World ◽  
Research Findings ◽  
Digital Governance ◽  
Citizen Response ◽  
Developed Nations

This following chapter highlights the research findings of a digital governance survey conducted in the fall of 2005. The study replicates a 2003 survey of large municipalities worldwide. This longitudinal assessment, based on the Rutgers-SKKU E-Governance Performance Index, focused on the evaluation of current practices in government, with emphasis on the evaluation of each website in terms of digital governance. Specifically, we analyzed security, usability, content of websites, the type of online services currently being offered, and citizen response and participation through websites established by city governments. Based on the 2005 evaluation of 81 cities, Seoul, New York, Shanghai, Hong Kong, and Sydney represent the highest performing cities in digital governance. There were only slight changes in the top five cities when compared to the 2003 study. Moreover, there continues to be a divide in terms of digital governance throughout the world among the 30 developed nations belonging to the Organization for Economic Cooperation and Development (OECD) and non-OECD member nations. This divide is highlighted by the change in average scores among the municipalities when comparing municipalities from OECD and non-OECD member nations.

Global Trends in Digital Governance

2013 ◽  
pp. 167-181
Author(s):  
Aroon Manoharan ◽  
Marc Fudge ◽  
Marc Holzer
Keyword(s):  
New York ◽  
Hong Kong ◽  
Longitudinal Assessment ◽  
Online Services ◽  
City Governments ◽  
Global Trends ◽  
The World ◽  
Research Findings ◽  
Digital Governance ◽  
Citizen Response

This paper highlights the research findings of a digital governance survey conducted in the fall of 2009. The study replicates previous surveys of large municipalities worldwide in 2007, 2005, and 2003. This longitudinal assessment, focused on the assessment of current practices in municipal e-governance by evaluating their official websites. Specifically, the survey analyzed security, usability, content, the type of online services currently being offered, citizen response, and participation through websites established by city governments worldwide. There were significant changes in the top ranking cities when compared to previous studies. Based on the 2009 evaluation of 87 cities, Seoul, Prague, Hong Kong, New York, and Singapore represent the highest performing cities in digital governance. Moreover, there continues to be a divide in terms of digital governance throughout the world; however, this divide, which increased in 2005, decreased in 2009.

scholarly journals DIGITAL MANAGEMENT IN LARGER MUNICIPALITIES IN BOSNIA AND HERZEGOVINA

2019 ◽  
Vol 17 (30) ◽  
Author(s):  
Ismeta Mameledzija Demir
Keyword(s):  
Bosnia And Herzegovina ◽  
Web Sites ◽  
Privacy And Security ◽  
Digital Management ◽  
The World ◽  
Digital Governance ◽  
Banja Luka ◽  
The City ◽  
Insight Into ◽  
The Web

Numerous studies and research conducted in the world’sdeveloped countries have unambiguously confirmedthat the development and implementation of electronicmanagement and other electronic services have a directimpact on economic, social and political development.The global study “Digital Governance in MunicipalitiesWorldwide Survey“ (2014) explored digital managementin larger municipalities around the world. The researchassessed the performance of official municipalwebsites in the area of privacy and security, usefulness,content, service and civic and social engagement.This longitudinal study, conducted since 2003, is a constanteffort to evaluate the electronic management in themunicipality and to identify the best world practices. InBosnia and Herzegovina, the larger municipalities havebeen selected for the research, that is, those with morethan 30,000 inhabitants. Where there is no lower administrativeunit than the city (for example, Banja Luka),or where the city performs administrative affairs of themunicipality, the website of the city was surveyed. Thescoring system of the web sites in the work was takenfrom the mentioned study. The main goal is to providean insight into the state of electronic management in themajor municipalities in Bosnia and Herzegovina.

Quantitative assessment of European municipal web sites

2009 ◽  
Vol 19 (4) ◽  
pp. 425-441 ◽  
Author(s):  
Francisco Javier Miranda ◽  
Ramón Sanguino ◽  
Tomás M. Bañegil
Keyword(s):  
Web Sites ◽  
Local Governments ◽  
Design Methodology ◽  
Critical Factor ◽  
Home Pages ◽  
Content Type ◽  
Assessment Index ◽  
Municipal Web Sites ◽  
Objective Investigation

PurposeThe internet is becoming increasingly important in the communication between local governments and citizens, which makes the usability of municipal web sites a critical factor in government‐citizen communication. The purpose of this paper is to propose and test a model for evaluating the potential of municipal web sites.Design/methodology/approachIn this work an objective investigation of the issue has been conducted by manually accessing and evaluating 84 European municipal web sites. Quality of web home pages was determined using an original Web Assessment Index, which focuses on four categories: accessibility, speed, navigability and content.FindingsA detailed report of the results arising from this investigation is presented and systematically analyzed.Originality/valueThe most valuable output from this paper is not the ability to identify the best sites, but to see how each municipal site is compared to related sites and to spot ideas and practices that can improve city sites. These findings will be useful for both researchers and practitioners who seek to understand the issues relevant to municipal e‐government.

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