Коммуникативная Компетентность Современного Государственного Служащего (Communicative Competence of Modern Civil Servant)

2019 ◽  
Author(s):  
Olga Kotlyarova
Communicology ◽  
2021 ◽  
Vol 9 (4) ◽  
pp. 83-95
Author(s):  
S. E. Martynova ◽  
S. A. Evarovich

The purpose of the paper is to specify the definition of communicative competence, civil servant essential to the service (customer-centered) state and methods of their formation. The authors analyze the scientific views as well as the advanced international and Russian experience of forming a customer-oriented communicative competence in the governmental agencies and business structures. It was revealed that the new communicative competence of the public officer is related to the providing of public services and expressed by the skills to identify and fulfill the needs of citizens in direct contact with them. The emotional and digital competencies are emphasized. The latter is expressed in the skill of consulting citizens with the newest digital technologies in front offices. The authors found that in foreign experience the formation of communicative competence is carried out largely by activity methods – in the workplace in real practice, whyle in Russia – by simulation methods that only imitate real conditions.


2013 ◽  
Vol 22 (1) ◽  
pp. 4-15 ◽  
Author(s):  
Laura J. Ball ◽  
Joanne Lasker

Abstract For adults with acquired communication impairment, particularly those who have communication disorders associated with stroke or neurodegenerative disease, communication partners play an important role in establishing and maintaining communicative competence. In this paper, we assemble some evidence on this topic and integrate it with current preferred practice patterns (American Speech-Language-Hearing Association, 2004). Our goals are to help speech-language pathologists (SLPs) identify and describe partner-based communication strategies for adults with acquired impairment, implement evidence-based approaches for teaching strategies to communication partners, and employ a Personnel Framework (Binger et al., 2012) to clarify partners? roles in acquiring and supporting communication tools for individuals with acquired impairments. We offer specific guidance about AAC techniques and message selection for communication partners involved with chronic, degenerative, and end of life communication. We discuss research and provide examples of communication partner supports for person(s) with aphasia and person(s) with amyotrophic lateral sclerosis who have complex communication needs.


Author(s):  
Achmad Habibullah

AbstractPedagogical competence is one of important competencies to the teachers. Therefore, this study aims to determine how the pedagogical competence of teachers is, viewed from the aspects of learning know­ledge skills, preparation of lesson plans, and learning in the classroom. This study used the quantitative method with 631 respondents of civil servant teachers of Islamic Education at school and teachers of ge­neral subjects at madrasah (Islamic school) recruited from non-permanent teachers in 20 districts/cities in Central Java province, selected at random. The findings show that teachers’ pedagogical competence knowledge on the aspect of learning knowledge skills is in the “poor” category, the aspect of students’ potential development knowledge and reflective efforts to improve the learning quality becomes a very weak point at an average value with the “very poor” category. In addition, the aspect of ability to prepare lesson plans is in the “sufficient” category, the teaching material organization and the evaluation aspect are very weak competence aspects, which get “poor”. Meanwhile, the competence of learning implemen­tation aspect is in the “sufficient” category. AbstrakKompetensi pedagogik merupakan salah satu kompetensi yang penting bagi guru. Untuk itu, penelitian ini bertujuan untuk mengetahui bagaimana kompetensi pedagogik guru, dilihat dari aspek kemampuan pengetahuan pembelajaran, menyusun rancangan pembelajaran (RPP), dan pembelajaran di kelas. Penelitian ini menggunakan metode kuantitatif dengan responden 631 guru PNS Pendidikan Agama Islam pada sekolah dan guru mata pelajaran umum pada madrasah yang direkrut dari guru honorer di 20 Kabupaten/Kota di Provinsi Jawa Tengah yang dipilih secara random. Hasil penelitian menunjukkan bahwa kompetensi pedagogik guru pada aspek kemampuan pengetahuan pembelajaran dalam kategori “kurang”, aspek pengetahuan pengembangan potensi peserta didik dan upaya reflektif untuk meningkatkan mutu pembelajaran menjadi titik yang sangat lemah dengan mendapat nilai rata-rata dengan kategori “sangat kurang”. Selain itu, aspek kemampuan menyusun RPP dalam kategori “cukup”, aspek pengorganisasian materi ajar dan aspek evaluasi merupakan aspek kemampuan yang sangat lemah dengan mendapatkan nilai “kurang”. Sedangkan, aspek kemampuan dalam melaksanakan pembelajaran dalam kategori “cukup”.


Author(s):  
T. Sashchuk

<div><em>The article presents the results of the study of the communicative competence of the politicians on the basis of the analysis of their messages on their official pages of the Facebook social network. The research used the following general scientific methods: descriptive and comparative, as well as analysis, synthesis and generalization. The quantitative content analysis method with qualitative elements was used to distinguish the peculiarities of information messages that provide communication of the deputies of Verkhovna Rada (Ukrainian Parliament) on their official Facebook pages. Information messages have been analyzed by the following three criteria: subject matter, structure and language.</em></div><p> </p><p><em>For the first time the article draws a parallel between communicative competence and the ability to communicate with voters on the official pages of Facebook which is the most popular social network in Ukraine. As it is established, communicative competence in the analyzed cases is caused not by education, but by previous professional activity of a politician. The most successful and high-quality communication was from the current parliamentarian who worked as a journalist in the past. More than half of the messages that provided successful communication consisted of sufficiently structured short text and a video. The topic covers the activity of the parliamentarian in the Verkhovna Rada and in his district. More than half of the messages are spoken in the first person.</em></p><p><em>The findings of the study can be used in teaching such subjects as Political PR and Electronic PR, and may be of interest to politicians and their assistants.</em><em></em></p><p><strong><em>Key words:</em></strong><em> competence and competency, communicative competence, political discourse, official page of the deputy of Verkhovna Rada of Ukraine on the Facebook social network, subject matter and structure of the information message, first-person narrative, correspondence of communication to the level of communicative competence.</em></p>


2018 ◽  
Vol 18 (1) ◽  
pp. 46-54
Author(s):  
Irmala Sukendra ◽  
Agus Mulyana ◽  
Imam Sudarmaji

Regardless to the facts that English is being taught to Indonesian students starting from early age, many Indonesian thrive in learning English. They find it quite troublesome for some to acquire the language especially to the level of communicative competence. Although Krashen (1982:10) states that “language acquirers are not usually aware of the fact that they are acquiring language, but are only aware of the fact that they are using the language for communication”, second language acquisition has several obstacles for learners to face and yet the successfulness of mastering the language never surmounts to the one of the native speakers. Learners have never been able to acquire the language as any native speakers do. Mistakes are made and inter-language is unavoidable. McNeili in Ellis (1985, p. 44) mentions that “the mentalist views of L1 acquisition hypothesizes the process of acquisition consists of hypothesis-testing, by which means the grammar of the learner’s mother tongue is related to the principles of the ‘universal grammar’.” Thus this study intends to find out whether the students go through the phase of interlanguage in their attempt to acquire second language and whether their interlanguage forms similar system as postulated by linguists (Krashen).


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