scholarly journals Transformational leadership and quality of work life: A mediation model of trust climate

2021 ◽  
Vol 19 (4) ◽  
pp. 161-174
Author(s):  
Kaniz Marium Akter ◽  
Swee Mei Tang ◽  
Zurina Adnan
Keyword(s):  
Transformational Leadership ◽  
Structural Equation ◽  
Equation Model ◽  
Work Life ◽  
Mediation Effect ◽  
Quality Of Work Life ◽  
Quality Of Work ◽  
Trust Climate ◽  
The Impact

This study aims to investigate the impact of managers’ transformational leadership on employees’ quality of work life through the mediation effect of firms’ climate of trust in the hospitality industry. The study was conducted with operational employees working in three-star hotels in Bangladesh. Data were gathered from 186 respondents by a structured questionnaire and analyzed by SPSS 21 and SmartPLS 3.0 software. To test the hypothesized model, the study used a partial least squares structural equation model (PLS-SEM) by SmartPLS 3.0. The results of this study revealed the strong direct effects (p < .05) of managers’ transformational leadership (β = 0.433) and firm’s trust climate (β = 0.183) on the employees’ quality of work life with a variance (R2) of 31.9%, and also the significant impact of managers’ transformational leadership (β = 0.599) on firm’s trust climate with a variance (R2) of 35.9%. The study also exposed a significant mediation effect (p < .05) of firms’ climate of trust (β = 0.112) in the relationship between managers’ transformational leadership and employees’ quality of work life. The findings suggest that a trust climate is such an internal mechanism that can convert transformational leadership practices into employee satisfaction with their professional life, while transformational managers can build the climate as well as enrich people’s lives at work.

scholarly journals The impact of transformational leadership on the quality of work-life – An applied study in telecommunications companies -The Hashemite Kingdom of Jordan –: تأثير الْقِيَادَة التّحويليّة في جودة حياة العمل – دِرَاسَة تطبيقية على العاملين في شركات الاتصالات - المملكة الأردنية الهاشمية –

2021 ◽  
Vol 5 (4) ◽  
Author(s):  
Maen Yousef Khasawneh
Keyword(s):  
Transformational Leadership ◽  
Leadership Style ◽  
Study Data ◽  
Work Life ◽  
Quality Of Work Life ◽  
Arithmetic Average ◽  
Quality Of Work ◽  
The Impact ◽  
Telecommunications Companies

This study aims to identify the impact of transformational leadership on the quality of work-life in telecommunications companies operating in the Hashemite Kingdom of Jordan. The researcher has employed the descriptive analytical approach to analyze the study data، the most important results reached in this study are: the overall average answers for the workers on transformational leadership comes high, with an arithmetic average (3.79) , while the quality of work-life has come to a medium degree with an arithmetic average (3.17). The study recommended that leaders in telecommunications companies should be encouraged to continue practicing the transformational leadership style because of its characteristics and practices that have an impact on the effectiveness of the company and taking into account the social and humanitarian aspects of workers.

scholarly journals Understanding the role that Quality of Work Life of food and beverage employees plays in perceived service delivery and productivity

2019 ◽  
Vol 18 (1) ◽  
pp. 27-52 ◽  
Author(s):  
A Viljoen ◽  
S Kruger ◽  
M Saayman
Keyword(s):  
Service Delivery ◽  
Structural Equation ◽  
Equation Model ◽  
Work Life ◽  
Quality Of Work Life ◽  
Service Employees ◽  
Quality Of Work ◽  
Food And Beverage ◽  
Made In

The purpose of this article is to determine the role that Quality of Work Life plays in the perceived service delivery and productivity of food and beverage employees in Potchefstroom, South Africa. The questionnaires were distributed at selected food and beverage establishments, and a total of 224 questionnaires were included in the statistical analysis. The data analysis consisted of a demographic profile, a factor analysis and a structural equation model. The results indicated that job, creativity and aesthetics, actualisation, organisational support and employee commitment attributes each exert an influence on the perceived service delivery and productivity of employees. This implies that food and beverage managers should try to improve the working conditions of employees as well as provide an appropriate level of recognition to hardworking employees. Management should consider the recommendations that are made in terms of the job satisfaction levels of food and beverage service employees, as they are able to positively influence organisational performance and success.

scholarly journals PENGARUH KOMITMEN ORGANISASI, QUALITY OF WORK LIFE (QWL) TERHADAP ORGANIZATION CITIZENSHIP BEHAVIOR (OCB) DAN KINERJA PEGAWAI PADA DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN BANGKALAN MADURA JAWA TIMUR

2018 ◽  
Vol 5 (01) ◽  
Author(s):  
Sumiati Sumiati ◽  
I Dewa Ketut Raka Ardiana ◽  
Auliya Ika Pratiwi
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
Equation Model ◽  
Work Life ◽  
Quality Of Work Life ◽  
Citizenship Behavior ◽  
Quality Of Work ◽  
City Population

The purpose of this research is to find the influence of commitment organization andquality of work life (qwl) of organizational citizenship behavior (ocb) and performanceemployees in city population civil Bangkalan Madura. The use of population and civil recorddistrict Bangkalan Madura as the study was based because of population and civil recordbangkalan the district madura as the public service known has employees who works lessmaximum.This research included in the kind of research quantitative the testing of hypotheses andquestionnaires as a technique of data collection. But as for an instrument it is anticipated thatanalysis in this research that is using structural equation model (sem). A population that inyou wherever you may be been disclosed in the research it is a whole employees of the citypopulation and civil registration kabupaten Bangkalan Madura a number of 109 civil servantsthat they employ .The results of the study based on the validity and reabilitas shows that data is valid andreliable. Based on the results of the hypothesis shows that; 1) a variable commitmentorganization significant on variables organizational citizenship behavior (ocb), 2) a variablecommitment organization significant on variables performance employees, 3) a variablequality of work life (qwl) significant on variables organizational citizenship behavior (ocb),4) a variable quality of work life (qwl) significant on variables performance employees, and5) a variable organizational citizenship behavior (ocb) significant on variables performanceemployees in city population civil district Bangkalan Madura .Keywords : Commitment organization, quality of work life (qwl), organizationalcitizenship behavior (OCB), and performance.

scholarly journals Toward Sustainable Schools: A Mixed Methods Approach to Investigating Distributed Leadership, Organizational Happiness, and Quality of Work Life in Preschools

2019 ◽  
Vol 11 (19) ◽  
pp. 5489 ◽  
Author(s):  
Egemen Algan ◽  
Azize Ummanel
Keyword(s):  
Distributed Leadership ◽  
Structural Equation ◽  
School Context ◽  
Well Being ◽  
Work Life ◽  
Mediation Effect ◽  
Quality Of Work Life ◽  
Equation Modeling ◽  
Quality Of Work

Previous research shows that sustainable organization conditions are associated with high levels of teacher well-being. Organizational happiness and quality of work life, two indicators of teacher well-being in an organization, impact the outcomes of teachers and organizations. Determining ways to support the organizational happiness and quality of work life variables in the organizational environment are gaining significance. Distributed leadership has attracted attention in the literature with its principles. Adopting a sequential explanatory design, qualitative data were collected after quantitative data. In the quantitative component, it was hypothesized that organizational happiness could play a mediating role in the relation between distributed leadership and quality of work life. This was tested through structural equation modeling, and the findings indicated that organizational happiness had a full mediation effect. In the qualitative component, the opinions of administrators regarding the effects of their behaviors on organizational happiness and quality of work life of teachers were investigated within the scope of distributed leadership. The results indicated that administrators’ own behaviors in the school context displayed distributed leadership characteristics.

scholarly journals Kesehatan dan Kualitas Kehidupan Kerja terhadap Kinerja Perawat di Rumah Sakit Umum Tangerang

2011 ◽  
Vol 6 (2) ◽  
pp. 59
Author(s):  
Hafizurrachman Hafizurrachman ◽  
Laksono Trisnantoro ◽  
Adang Bachtiar
Keyword(s):  
General Hospital ◽  
Structural Equation Model ◽  
Random Sampling ◽  
Structural Equation ◽  
Equation Model ◽  
Living Environment ◽  
Work Life ◽  
Quality Of Work Life ◽  
Quality Of Work

Penelitian ini bertujuan melihat pengaruh dan besaran berbagai variabel kesehatan dan kualitas kehidupan kerja terhadap kinerja perawat di Rumah Sakit Umum (RSU) Tangerang. Variabel kesehatan tersebut meliputi sejarah kesehatan keluarga, lingkungan kehidupan, perilaku gaya hidup, dan status kesehatan perawat. Desain penelitian yang digunakan pada penelitian ini adalah desain potong lintang. Data dianalisis dengan pendekatan Structural Equation Model (SEM) menggunakan software Smart-PLS. Populasi yang diamati adalah perawat yang bertugas di semua pelayanan RSU Tangerang dengan 250 perawat terpilih sebagai sampelyang dilakukan secara multistage random sampling. Hasil analisis menunjukkan bahwa kinerja perawat di RSU Tangerang dipengaruhi oleh semua variabel, yang berarti model teoritis yang diusulkan pada penelitian ini dapat digunakan sebagai variabel prediktor. Pada model, variabel kualitas kehidupan kerja perawat merupakan variabel prediktor terbesar yang memengaruhi kinerja perawat. Dengan demikian, variabel kinerja perawat dipengaruhi oleh banyak variabel dengan pengaruh yang relatif kecil (6,16%). Intervensi terhadap semua variabel yang ditawarkan pada penelitian ini akan memberikan hasil yang kecil terhadap kinerja perawatsehingga memerlukan intervensi tambahan pada variabel lain.Kata kunci: Kinerja perawat, kualitas kehidupan kerja, kesehatanAbstractThis study aims to see the effect and magnitude of health variables and variable of the quality of work life on the performance of nurses working in Tangerang General Hospital. Health variables include family medical history, living environment, lifestyle behaviors, and health status. Crosssectional method used in this study. Data were analyzed with the approach to Structural Equation Model (SEM) using software Smart-PLS. In this study nurses who serve in all services at Tangerang General Hospital was chosen as the unit of analysis with 250 nurses was selected as the samples and multistage random sampling were used. The results of the analysis showed that the performance of nurses in Tangerang General Hospital was influenced by all the variables which means that the theoretical model proposed in this study can be used. The quality of work life of nurse was the greatest predictor variables in the model that affect the performance ofnurses. Thus, this study concluded that the variable performance of nurses is affected by many variables with its influence was relatively small (6,16%). Therefore all the variables offered in this study will intervene not largeenough results to produce an excellent performance of the nurses at Tangerang General Hospital and required additional intervention efforts on other variables.Key words: Nurses performance, quality of work life, health

Antecedents And Outcomes Of Qwl Among Employees In Banks

2019 ◽  
Vol 118 (7) ◽  
pp. 1-19
Author(s):  
Geethanjali N ◽  
Parveen Roja M ◽  
Lavanya D
Keyword(s):  
Organizational Climate ◽  
Job Stress ◽  
Work Life ◽  
Working Environment ◽  
Quality Of Work Life ◽  
Quality Of Work ◽  
Significant Difference ◽  
Service Productivity ◽  
The Impact

Quality of work life is the major factor to be considered in working environment of any organization. The performance of employees and the organization lies on the ability of the employees based on working environment. The QWL leads to better working environment which improves the performance of organization. The present study has made an attempt to find the level of factors causing QWL and the impact of outcome of QWL in banks. Since the profile of the banks may be associated with the level of outcomes of QWL, the present study has made an attempt to examine it with the help of one way analysis of variance and t-test. The included outcomes of QWL are job satisfaction, job stress, organizational climate, organizational commitment, employees retention behaviour, service quality employees and service productivity of employees. The highly associated determinants of QWL and the significant difference among the PUSBs and PRSBs have been noticed. The significantly associating important profiles of the banks regarding the existence of outcome of QWL are identified.

scholarly journals Quality of Work-Life for Job Satisfaction in Nepalese Commercial Banks

2019 ◽  
Vol 22 (1) ◽  
pp. 79-88
Author(s):  
Pitri Raj Adhikari
Keyword(s):  
Job Satisfaction ◽  
Commercial Banks ◽  
Multiple Regression Model ◽  
Work Life ◽  
Working Environment ◽  
Quality Of Work Life ◽  
Regression Result ◽  
Quality Of Work ◽  
The Impact

 This paper is concerned with the examination of the impact of quality of work life for job satisfaction in Nepalese commercial banks. To achieve the purpose of the study, structured questionnaire is prepared and collected from 225 respondents. Descriptive and casual comparative research design have been used in this study. The multiple regression model has been used to test the relationship. The results show that working environment, work life balance, compensation and reward, training and development, and job design are positively related to job satisfaction. The regression result shows that the beta coefficients for all variables are positive and significant with job satisfaction.

scholarly journals Time–motion analysis examining of the impact of Medic Bleep, an instant messaging platform, versus the traditional pager: a prospective pilot study

2019 ◽  
Vol 5 ◽  
pp. 205520761983181 ◽  
Author(s):  
Rahul Menon ◽  
Christopher Rivett
Keyword(s):  
Interpersonal Communication ◽  
Instant Messaging ◽  
Care Delivery ◽  
Work Life ◽  
Quality Of Work Life ◽  
Resource Utilisation ◽  
Quality Of Work ◽  
Time Motion ◽  
The Impact

Objectives Efficient and accurate communication between healthcare professionals (HCPs) serves as the backbone to safe and efficient care delivery. Traditional pager-based interpersonal communication may contribute to inefficient communication practices and lapses in medical care. Methods This study aimed to examine the impact of Medic Bleep, a National Health Service (NHS) information governance-compliant instant messaging application, in an NHS Hospital Trust. We examined Medic Bleep’s impact on participant time and workflow using time–motion methodology. Cohorts of doctors and nurses using both Medic Bleep and the traditional pager were compared. Secondary endpoints of our study were to assess whether efficient communications could lead to better resource utilisation, patient safety as well as better quality of work life for the end user. Results Assimilation of Medic Bleep corresponded to a reduction in mean task-duration that was statistically significant ( p < 0.05) for To Take Out (TTO) and Patient Review categories. Nurses saved an average of 21 minutes per shift ( p < 0.05), whereas doctors saved an average of 48 minutes ( p < 0.05) per shift. Qualitative analysis suggested that HCPs benefited from better work prioritisation, collaboration and reduced medical errors enabled by an auditable communication workflow. Conclusion Medic Bleep reduced time spent on the tasks requiring interpersonal communication. Efficiencies were seen in Discharge Patient Flow, Patient Review and TTO categories. This improved HCP availability and response times to the benefit of patients. End users revealed that Medic Bleep had a positive effect on quality of work life.

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