scholarly journals The Moderating effect of Business Network on the Relationship Between Export Market Orientation, Total Quality Management and Company Export Performance: Evidence from Furniture Industry of Pakistan

2020 ◽  
Vol 14 (1) ◽  
pp. 43-60
Author(s):  
Muhammad Imran ◽  
Abdul Raziq ◽  
Hassan Mujtaba Nawaz Saleem ◽  
Mohid Khaliq
2020 ◽  
Vol 32 (6) ◽  
pp. 1507-1524 ◽  
Author(s):  
Hari Lal Bhaskar

PurposeThis paper presents findings of a survey on total quality management (TQM) practices adopted by the Indian manufacturing organizations. The purpose of this paper is to test and establish the relationship between TQM practice and organizational performance (OP). This paper also aims to examine the impact of TQM practices on OP of Indian manufacturing organizations.Design/methodology/approachA survey questionnaire was developed and randomly distributed through e-mail to senior managers of 275 Indian manufacturing organizations. About 230 received questionnaires were used for data analysis. Response rate was 83.63 percent. In particular, hypotheses were developed to examine the effect of TQM on the OP of the manufacturing organizations. Cronbach's alpha reliability of questionnaire was analyzed using factor analysis. Rigorous literature review is enabled to construct structural measurement model, formulation of testable hypothesis and operationalization of constructs.FindingsIt is discovered that TQM has a positive and significant effect on the market orientation (MO). Similarly, the results showed that MO has a positive and significant effect on the OP. With regard to the relationship between TQM and OP, this study found that TQM significantly and positively affects the OP of Indian manufacturing organizations.Originality/valueThis study is a rare and unique empirical study that establishes a link among TQM, MO and OP. The study fulfills need of quality management practice and offers practical implications to Indian managers and motivates further research on the relationship between TQM and OP in Indian manufacturing organizations.


2017 ◽  
Vol 8 (4) ◽  
pp. 79 ◽  
Author(s):  
Ibrahim Bazazo ◽  
Iman Alansari ◽  
Haya Alquraan ◽  
Yasmeen Alzgaybh ◽  
Ra’ed Masa’deh

The purpose of this study is to examine the associations among total quality management, market orientation, e-marketing, and hotel performance. A survey instrument was used to examine the relationships in the proposed model. The collected primary data (n=191) from different employees in Aqaba hotels located in Jordan is conducted to test the relationship between exogenous and endogenous construct expressed in the proposed structural model. By employing SEM analysis, the findings revealed that e-marketing and market orientation have significant impact on hotel performance, whereas total quality management has not significant impact on it. However, the total quality management found to impact market orientation. In addition, the research will contribute a better understanding of hotel performance antecedents' towards hotels in Aqaba city.


2020 ◽  
Vol 2020 ◽  
pp. 1-8
Author(s):  
Abdella Simegnaw Ahmmed ◽  
Million Ayele

Competition is truly global. Higher product quality is required for a company to become more competitive both locally and in international markets. Any textile company basically competes on its reputation for quality, reliability, and capability of processes and costs of quality and delivery. Currently, most of textile industries in Ethiopia are suffering from quality-related problems due to high process variations. These problems include poor performance of manufacturing products in the export market, insufficient qualitative raw material supply, customer dissatisfaction, low productivity, and poor utilization of the resources. These problems led to the manufacturing of low-quality products with a high cost, and because of this, most of the Ethiopian textile companies in the country are not competitive and profitable. The main objective of this study is to examine the existing traditional models of quality and to introduce an improved and emerged quality measuring system based on a methodological approach by using six sigma total quality management tools and analyzed by STATA 14.0 software. The analytical findings show that the application of total quality management (TQM) programs, tools, and techniques has been expanded beyond the traditional quality concepts and has improved the acceptable quality level of the product by 57.96% with a low cost.


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