Philadelphia obtains useful information from its customers about taste and odour quality

2007 ◽  
Vol 55 (5) ◽  
pp. 257-263 ◽  
Author(s):  
G.A. Burlingame ◽  
E.D. Mackey
Keyword(s):  
Drinking Water ◽  
Tap Water ◽  
Water Utilities ◽  
Customer Complaints ◽  
Customer Perceptions ◽  
Perceptions And Attitudes ◽  
Water Based ◽  
Water Taste

Customers are sensitive to the flavour of water. Customers evaluate drinking water based on their expectations, on experiences with their usual drinking water and on experiences with alternative waters. The Philadelphia Water Department provides one example of success in developing a better understanding of customer perceptions and attitudes about tap water taste and odour. Philadelphia found that customers do communicate in ways that water utilities can understand. Water utilities can enhance that communication and collect useful data. In addition, water utilities can characterise their tap water flavour, track it for changes and correlate changes to customer complaints.

scholarly journals How Perceptions of Trust, Risk, Tap Water Quality, and Salience Characterize Drinking Water Choices

Hydrology ◽  
2021 ◽  
Vol 8 (1) ◽  
pp. 49
Author(s):  
Madeline A. Grupper ◽  
Madeline E. Schreiber ◽  
Michael G. Sorice
Keyword(s):  
Water Quality ◽  
Drinking Water ◽  
Risk Perceptions ◽  
Anthropogenic Impacts ◽  
Tap Water ◽  
Water Utilities ◽  
Global Changes ◽  
Water Utility ◽  
The Public ◽  
Water Behavior

Provision of safe drinking water by water utilities is challenged by disturbances to water quality that have become increasingly frequent due to global changes and anthropogenic impacts. Many water utilities are turning to adaptable and flexible strategies to allow for resilient management of drinking water supplies. The success of resilience-based management depends on, and is enabled by, positive relationships with the public. To understand how relationships between managers and communities spill over to in-home drinking water behavior, we examined the role of trust, risk perceptions, salience of drinking water, and water quality evaluations in the choice of in-home drinking water sources for a population in Roanoke Virginia. Using survey data, our study characterized patterns of in-home drinking water behavior and explored related perceptions to determine if residents’ perceptions of their water and the municipal water utility could be intuited from this behavior. We characterized drinking water behavior using a hierarchical cluster analysis and highlighted the importance of studying a range of drinking water patterns. Through analyses of variance, we found that people who drink more tap water have higher trust in their water managers, evaluate water quality more favorably, have lower risk perceptions, and pay less attention to changes in their tap water. Utility managers may gauge information about aspects of their relationships with communities by examining drinking water behavior, which can be used to inform their future interactions with the public, with the goal of increasing resilience and adaptability to external water supply threats.

Materials used in drinking water distribution systems: contribution to taste-and-odor

2004 ◽  
Vol 49 (9) ◽  
pp. 219-226 ◽  
Author(s):  
P. Tomboulian ◽  
L. Schweitzer ◽  
K. Mullin ◽  
J. Wilson ◽  
D. Khiari
Keyword(s):  
Drinking Water ◽  
Distribution Systems ◽  
Water Distribution ◽  
Water System ◽  
Water Utilities ◽  
Drinking Water Distribution Systems ◽  
Taste And Odor ◽  
Drinking Water Distribution ◽  
Materials Used ◽  
Water Taste

In order to assist drinking water utilities with identifying the possible sources and causes of taste-and-odor conditions associated with materials used in distribution systems, we evaluated information from case studies and a database from the National Sanitation Foundation (NSF), International. This database identified chemicals that had leached from drinking water system components during testing of materials under ANSI/NSF Standard 61, which provides information to water utilities on potential taste-and-odor and health concerns from the use of new materials. The data were arranged to provide a process for locating the potential source of a taste-and-odor event. After a sensory analysis is conducted on the drinking water samples, the descriptor can be matched with categories on the "Drinking Water Taste and Odor Wheel 2000" in order to suggest the candidate material.

Relationship between availability of basic amenities and proportion of Slum population in Maharashtra

2020 ◽  
Vol 6 (11) ◽  
pp. 1343-1354
Author(s):  
Dr. Sakreen Hasan
Keyword(s):  
Drinking Water ◽  
Tap Water ◽  
Policy Implications ◽  
Class I ◽  
Urban Centers ◽  
The Sustainable Development ◽  
Closed Drainage ◽  
The People ◽  
Basic Infrastructure ◽  
Slum Population

The urban centers offering diverse employment opportunities and means of livelihood are the main centers of attraction for migration. But the availability of infrastructure is low to accommodate the invariably growing population. The access to basic amenities like electricity, drinking water, toilet facility, wastewater outlet and clean fuel are critical determinants of quality of urbanization. And if it lacks, then it would facilitates the growth of slum.  In this paper it being tried to capture the interdependent relationship between basic amenities and slum population residing in the class I towns in Maharashtra; largest slum populated state of India. As the slum is all about the situation or condition in which the people of medium and lower strata are living. A detailed analysis of proportion of slum population and availability of amenities which includes good housing condition, treated tap water as the source of drinking water, electricity as the source of lightning, households having latrine and bathing facility within the premises, waste water outlet connected to closed drainage, and households availing the banking facilities. This may be a limitation of the study that only these indicators have been taken to assess the availability of amenities and to calculate the amenity index of class I towns of the state of Maharashtra. To achieve the sustainable development goal (Sustainable cities and communities), we have to control the growth of slum population and to combat the formation of slum; we have to analyze the situation of basic infrastructure provided in urban centers. Amenities and slum population has policy implications as to reduce the slum population, provide basic amenities to the households which will improve their standard of living and ultimately lead to reduction in growth of slum and check the future slum formation.

ECOLOGICAL AND PHYSIOLOGICAL ASSESSMENT OF CHEMICAL COMPOSITION OF DRINKING TAP WATER IN KHANTY-MANSIYSK AND SALEKHARD

2020 ◽  
pp. 159-167
Author(s):  
V.V. Lapenko ◽  
L.N. Bikbulatova ◽  
E.M. Ternikova
Keyword(s):  
Drinking Water ◽  
Chemical Composition ◽  
Water Samples ◽  
Tap Water ◽  
Iron Concentration ◽  
Absorption Spectrometry ◽  
Northern Region ◽  
Transport Processes ◽  
Magnesium Concentration ◽  
Geochemical Environment

Water is very important for humans, as it is a solvent for metabolic products. Moreover, it is necessary for metabolism, biochemical and transport processes. The elemental status in persons depends on the geochemical environment and consumption of bioelements with food and water. The aim of the paper is to conduct a comprehensive assessment of chemical composition of drinking tap water in Khanty-Mansiysk and Salekhard. Materials and Methods. The chemical composition of 100 samples of drinking tap water was analyzed by atomic absorption spectrometry, spectrophotometry and capillary electrophoresis. All in all, there were 50 samples from Khanty-Mansiysk and 50 samples from Salekhard. The results were compared with Sanitary Rules and Norms 2.1.4.1074-01. Results. Drinking tap water in Salekhard contains a significantly higher concentration of iron, which is much above the maximum allowable concentration, if compared to water samples in Khanty-Mansiysk (p=0.03). In the cities under consideration, the water undergoes high-quality reagent-free treatment. However, the deterioration of the water supply networks in Salekhard is 3 times as high as in Khanty-Mansiysk. Calcium and magnesium concentration in water samples from Khanty-Mansiysk is 5.6 and 3.9 times lower than the MAC; in water samples from Salekhard calcium concentration is 6.3 (p=0.008) and magnesium concentration 4.6 (p<0.001) times lower than the MAC. Conclusion. The consumption of ultra-fresh drinking water leads to low intake of bioelements, which are a part of enzymes contributing to the human antioxidant defense and can result in manifestation of cardiovascular diseases. This is especially true for Salekhard with very soft drinking water and high iron concentration, which excess can exhibit prooxidant properties. Keywords: tap water, bioelements, northern region, antioxidants. Вода является важнейшим соединением для человека: необходима в качестве растворителя продуктов метаболизма и протекания обменных, биохимических и транспортных процессов. Элементный статус организма человека зависит от геохимического окружения и поступления биоэлементов с пищей и водой. Цель. Провести комплексную оценку химического состава водопроводной воды городов Ханты-Мансийск и Салехард. Материалы и методы. Методами атомно-абсорбционной спектрометрии, спектрофотометрии и капиллярного электрофореза проанализирован химический состав 100 проб водопроводной воды: по 50 из Ханты-Мансийска и Салехарда. Результаты сравнивали с СанПиН 2.1.4.1074-01. Результаты. В водопроводной воде Салехарда установлена превышающая ПДК и достоверно более высокая концентрация железа сравнительно с водой Ханты-Мансийска (р=0,03). При условии качественной безреагентной водоподготовки в изучаемых городах это обусловлено изношенностью водопроводных сетей в Салехарде, более чем в 3 раза превышающей этот показатель в Ханты-Мансийске. Концентрация кальция и магния в воде Ханты-Мансийска в 5,6 и 3,9 раза ниже ПДК; в воде Салехарда – в 6,3 (р=0,008) и 4,6 (р<0,001) раза ниже ПДК соответственно. Заключение. Употребление ультрапресной питьевой воды на фоне очень малого поступления с водой биоэлементов, входящих в состав ферментов антиоксидантной защиты организма человека, может привести к манифестации кардиоваскулярных заболеваний. Это особенно актуально для г. Салехарда с очень мягкой питьевой водой с повышенным содержанием железа, избыток которого может проявлять прооксидантные свойства. Ключевые слова: водопроводная вода, биоэлементы, северный регион, антиоксиданты.

Enterovirus Concentration Using Automated Hollow Fiber Ultrafiltration

1982 ◽  
Vol 14 (4-5) ◽  
pp. 257-272 ◽  
Author(s):  
G Belfort ◽  
A Paluszek ◽  
L S Sturman
Keyword(s):  
Drinking Water ◽  
Hollow Fiber ◽  
Enhanced Recovery ◽  
Tap Water ◽  
Membrane Surface ◽  
Creeping Flow ◽  
Hollow Fibers ◽  
Virus Concentration ◽  
Concentration Technique ◽  
Solution Interface

The Automated Hollow Fiber Ultrafiltration (AHFU) method is proposed here as a simple, efficient and rapid virus concentration technique from tap and drinking water sources. The results reported here extend the testing of the AHFU method to include two Picornaviruses [Poliovirus 2 (vaccine) and Echovirus 1] and Reovirus 3. Their respective mean virus recoveries from between 3 and 100 l of tap water is 88 ± 26, 79 ± 60, and 104 ± 48%. Various approaches including membrane surface modification, changes in backwash hydrodynamics, modification of the feed and backwash composition, and the use of S35-methionine labelled Poliovirus 2, are used to study the recovery of sorbed Poliovirus 2 from the hollow fiber/solution interface. An increase in the backwash pH to between 9.5 and 10.5 significantly improved Poliovirus 2 recovery. This, together with the labelled experiments, indicates that the virus-membrane interactions are probably electrostatic in nature. Convective polarization during filtration probably brings the virus close enough to the surface for these interactions to occur since virus losses were not detected for a non-permeation recycle experiment. Because very low Reynold's numbers are used, the flow is in the creeping-flow-regime for both filtration and backwashing (axial and radial). Unless significantly higher Reynolds could be used, enhanced recovery due to purely hydrodynamic forces is unlikely. High Reynold's numbers, of course, are limited by the pressure constraints of the hollow fibers.

Optimization of Energy and Water Quality Management Systems for Drinking Water Utilities

2015 ◽  
Vol 2015 (2) ◽  
pp. 1-9 ◽  
Author(s):  
Carla Cherchi ◽  
Mohammad Badruzzaman ◽  
Joan Oppenheimer ◽  
Matthew Gordon ◽  
Simon Bunn ◽  
...  
Keyword(s):  
Water Quality ◽  
Drinking Water ◽  
Quality Management ◽  
Water Quality Management ◽  
Water Utilities ◽  
Management Systems ◽  
Quality Management Systems

A facile technique for automatically counting odor-producing algae (Pseudanabaena sp.) in drinking water sources

2021 ◽  
Author(s):  
Sandrine Boivin ◽  
Eri Hasegawa ◽  
Dabide Yamaguchi ◽  
Takahiro Fujioka
Keyword(s):  
Drinking Water ◽  
Water Sources ◽  
Water Utilities ◽  
Drinking Water Sources

The frequent analysis of the 2-methylisoborneol (2-MIB)-generating algae, Pseudanabaena sp., for predicting odor occurrence in drinking water sources is a major challenge for many drinking water utilities. This study aims...

A national approach to risk assessment for drinking water catchments in Australia

2005 ◽  
Vol 5 (2) ◽  
pp. 123-134 ◽  
Author(s):  
R. Miller ◽  
B. Whitehill ◽  
D. Deere
Keyword(s):  
Water Quality ◽  
Risk Assessment ◽  
Land Use ◽  
Drinking Water ◽  
Water Supply ◽  
Supply System ◽  
Drinking Water Quality ◽  
Water Utilities ◽  
Quality Data ◽  
Water Quality Data

This paper comments on the strengths and weaknesses of different methodologies for risk assessment, appropriate for utilisation by Australian Water Utilities in risk assessment for drinking water source protection areas. It is intended that a suggested methodology be recommended as a national approach to catchment risk assessment. Catchment risk management is a process for setting priorities for protecting drinking water quality in source water areas. It is structured through a series of steps for identifying water quality hazards, assessing the threat posed, and prioritizing actions to address the threat. Water management organisations around Australia are at various stages of developing programs for catchment risk management. While much conceptual work has been done on the individual components of catchment risk management, work on these components has not previously been combined to form a management tool for source water protection. A key driver for this project has been the requirements of the National Health and Medical Research Council Framework for the Management of Drinking Water Quality (DWQMF) included in the draft 2002 Australian Drinking Water Guidelines (ADWG). The Framework outlines a quality management system of steps for the Australian water industry to follow with checks and balances to ensure water quality is protected from catchment to tap. Key steps in the Framework that relate to this project are as follows: Element 2 Assessment of the Drinking Water Supply System• Water Supply System analysis• Review of Water Quality Data• Hazard Identification and Risk Assessment Element 3 Preventive Measures for Drinking Water Quality Management• Preventive Measures and Multiple Barriers• Critical Control Points This paper provides an evaluation of the following risk assessment techniques: Hazard Analysis and Critical Control Points (HACCP); World Health Organisation Water Safety Plans; Australian Standard AS 4360; and The Australian Drinking Water Guidelines – Drinking Water Quality Management Framework. These methods were selected for assessment in this report as they provided coverage of the different approaches being used across Australia by water utilities of varying: scale of water management organisation; types of water supply system management; and land use and activity-based risks in the catchment area of the source. Initially, different risk assessment methodologies were identified and reviewed. Then examples of applications of those methods were assessed, based on several key water utilities across Australia and overseas. Strengths and weaknesses of each approach were identified. In general there seems some general grouping of types of approaches into those that: cover the full catchment-to-tap drinking water system; cover just the catchment area of the source and do not recognise downstream barriers or processes; use water quality data or land use risks as a key driving component; and are based primarily on the hazard whilst others are based on a hazardous event. It is considered that an initial process of screening water quality data is very valuable in determining key water quality issues and guiding the risk assessment, and to the overall understanding of the catchment and water source area, allowing consistency with the intentions behind the ADWG DWQM Framework. As such, it is suggested that the recommended national risk assessment approach has two key introductory steps: initial screening of key issues via water quality data, and land use or activity scenario and event-based HACCP-style risk assessment. In addition, the importance of recognising the roles that uncertainty and bias plays in risk assessments was highlighted. As such it was deemed necessary to develop and integrate uncertainty guidelines for information used in the risk assessment process. A hybrid risk assessment methodology was developed, based on the HACCP approach, but with some key additions and modifications to make it applicable to varying catchment risks, water supply operation needs and environmental management processes.

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