PROCESS IMPROVEMENT OF PRODUCT DEVELOPMENT BASED ON TECHNOLOGIES OF PRODUCT LIFECYCLE MANAGEMENT
In connection with the onset of the fourth industrial revolution, the transformation of the external and internal conditions of the enterprise increases, which forces the enterprise to increase the efficiency of processes, including through their automation. An important role in this problem is played by design activity, which determines the timeliness of the output of products to the market, quality planning and production processes, and this is a significant contribution to the economic efficiency of the enterprise. This article is devoted to the improvement of processes as one of the tools to improve the performance of the organization. On the example of improving the process of Engineering Change Management of a large international company engaged in the production of household appliances, a Process improvement technique was developed and a key performance indicator (KPI) was developed, which allows to assess the effectiveness of the developed methodology. The proposed practical experience can serve as a basis for the implementation of technical improvements in the business processes of the organization and the assessment of these changes.