scholarly journals How does emotional intelligence improve employee satisfaction and performance with mediating effect of employee engagement? Perspective from Saudi Arabian private companies

2021 ◽  
Vol 8 (8) ◽  
pp. 79-93
Author(s):  
Adel Alferaih ◽  

The main focus of this study is to examine how Emotional Intelligence (EI) improves Employee Job Satisfaction and Performance (EJSP) with mediating effect of Employee Engagement (EE) in private sector organizations of the Kingdom of Saudi Arabia (KSA). The nature of the research study is quantitative, and a correlational design has been adopted for the study. Primary data was collected from a sample of 537 employees of private organizations in major cities of KSA. SPSS and Smart PLS were used to run different statistical techniques to test the proposed model. The results of this research study reveal that EI positively impacts the performance and satisfaction level of employees where EE also mediates the relationship between EI and performance and satisfaction level of employees. Also, age, gender, and experience of employees act differently as a moderator in this study. The contribution from this research study would be an addition to existing literature. This research study holds a significant involvement towards theory, practice, and methodological progression in the field of learning and creating EI abilities and its vital influence on performance and satisfaction level of employees in the Saudi Arabian context, as no such study has been conducted in Saudi Arabia, to the best of our knowledge. The study is supposed to provide useful insights into the methodological advances in the field of EI as a learnable ability that can be created. EI should be enhanced to employees to get a significant level of performance and satisfaction in the working environment.

2017 ◽  
Vol 21 (03) ◽  
pp. 1750021 ◽  
Author(s):  
MOHAMED ZAIN ◽  
NORIZAN KASSIM ◽  
NASSER KADASAH

We investigate the influence of innovations, creative organisational climate and culture on competitiveness and performance of firms. Data came from a survey of 135 Saudi Arabian executives. Findings indicate that incremental innovations directly influence the performance of Saudi Arabian firms. We found significant influence of firms’ working environment on their competitiveness, which in turn directly influences their performance. The overall results of this study point to the need of firms in Saudi Arabia to improve their innovativeness, competitiveness, and performance in the light of the recent drop in oil prices that has resulted in drastic reduction in the country’s revenues.


2017 ◽  
Vol 6 (3) ◽  
pp. 08
Author(s):  
Nasir Uddin

<p>This paper aims to study the attitude of Saudi Arabian undergraduate English students towards the American and British culture by studying their attitude to materials with relevant cultural contents in their textbooks. As strict followers of Islamic principles, the learner might be misunderstood to be reactive to the cultural contents of the nations of completely different culture. However, primary data shows that the learners are more tolerant in their attitude to the English culture than they socially appear to be, but they are keen to learn English as a language with relatively less interest in its cultural aspects.  </p>


Author(s):  
Ahmed Alofi ◽  
Yasir Alhammadi ◽  
Dean Kashiwagi ◽  
Kenneth Sullivan

Saudi Arabia has had many issues in delivering mega construction projects, such as delays, high costs, and low customer satisfaction. Some studies show that around 70% of public projects in Saudi Arabia are delayed. One factor that might be causing these performance issues is the traditional low bid contracting system in Saudi Arabia, or the Saudi procurement system. In Saudi Arabia, owners select contractors based only upon the lowest price. This paper researched ways to modify the current Saudi procurement system and show quick and simple modifications that can be done to improve the low performance. This research proposes that by adding the clarification phase from the Performance Information Procurement System (PIPS) to the Saudi traditional procurement process could greatly improve construction performance. The clarification phase requires the selected contractor to submit a project scope, detailed and milestone schedule, potential risks that they do not control, and performance measurement before a contract is awarded. The PIPS system is one of the most successful systems around the world, which shows success rate of 98% in six different countries with risk and cost reduction up to 30%. The clarification phase has been identified as the most important step in the PIPS to ensuring a successful project. This paper conducted a survey among construction professionals in Saudi Arabia, including 157 engineers, 33 consultants 9 owners, 5 vendors, 13 academics, and 28 architects, in order to develop the public procurement system in Saudi Arabia. The participants work in government sectors with an interest in the Saudi Arabian procurement system. The survey confirmed that professionals in the Saudi construction industry believe that the procurement system should be changed and that the inclusion of the clarification phase to the procurement system is a way to improve the procurement system.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Neuza Ribeiro ◽  
Daniel Gomes ◽  
Ana Rita Oliveira ◽  
Ana Suzete Dias Semedo

Purpose The incompatibility between the sphere of work and the family is a reality that plagues many workers today. The difficult articulation of these two domains leads to the experience of the phenomenon called work–family conflict (WFC). This paper aims to assess the impact that WFC may have on employee engagement and performance, as well as on their turnover intention. It is also intended to test the mediating effect of engagement on the relationship between WFC and performance, and between WFC and the turnover intention. Design/methodology/approach One hundred and sixty-seven employees from various Portuguese organizations were surveyed. Respondents reported their perceptions of own WFC, engagement, performance and turnover intention. Findings The results revealed that employees who feel a higher WFC have lower levels of engagement and greater intention to leave the organization. The WFC showed no relation to performance. Engagement takes on the mediating role in the relationship between WFC and the turnover intention. Practical implications The relevance of this study is related to the implications that it may bring to companies in the context of implementing work–family balance strategies to reduce the referred conflict. Originality/value This study contributes to WFC literature by attempting to integrate in the same model four concepts in a single study to provide a model that depicts the chain of effects between WFC, engagement, individual performance and turnover intention, which has never been done in the Portuguese context.


2021 ◽  
Vol 1 (1) ◽  
pp. 47-60
Author(s):  
Yusnaena ◽  
Dedi Julianto ◽  
Fitri Afrima Darma Yoeni

This study presents the effect of motivation and working environment to employee performance Bureau of the Regional Secretariat of the Organization of West Sumatera province. This study is a survey with a quantitative approach and the data used is primary data obtained by field survey where in total 44 respondents were directly sampled with sample collection census techniques. Hypothesis testing is done by means of multiple linear regression analysis using the three instruments consists of three sets of questionnaires to the variable, motivation, working environment and performance. Based on the results, there are conclusion can be drawn i.e. (1) Working motivation variables affect the performance of employees Organization Bureau of West Sumatera Provincial Secretariat significantly; (2) working environment variables affect the performance of employees Organization Bureau of West Sumatera Provincial Secretariat significantly; (3) Both working motivation and working environment effect on the performance of employees of the Bureau of the Regional Secretariat of the Organization of West Sumatera Province.


Author(s):  
M. Anaam Hashmi ◽  
Nadia Abdulghaffar ◽  
Iman Edinat

Saudi Arabia is an important country among the Middle Eastern nations and a pivotal one because of its key position in international petroleum production. Sustainable practices are becoming prominent considerations among public and private sector Saudi Arabian business enterprises. Secondary and primary data pertaining to sustainability and carbon management practices in Saudi Arabia and its business enterprises were analyzed in this study. Saudi Arabian government has been serious in tackling the environmental problems. Primary data revealed private sector managers were better prepared and eager to deal with sustainability and carbon management problems compared to public sector enterprises. Surveyed Saudi managers reported hope that their employers would start rewarding positive sustainability actions and focus on educating managers about carbon management practices. There is a need to reform the educational system to prepare future managers who are ready to implement sustainability policies in their organizations. The findings of this project can assist Saudi Arabian policymakers and leadership of public and private sector universities to restructure the higher education sector to prepare students for the jobs of the future and help Saudi Arabia in pursuing sustainability goals.


2021 ◽  
Vol 4 (3) ◽  
pp. 693-701
Author(s):  
Shakeel Khan ◽  
Shahzad Khan Durrani ◽  
Bushra Hamid ◽  
Muhammad Ishtiaq

The mystery of what leaders can and ought to do in order to spark the best performance from their people is age-old. Until recently, no quantitative research has demonstrated which precise leadership behaviors yield positive results. This study takes much of the mystery out of effective leadership. The objective of this paper is to determine the level of prevalence of transformational leadership dimensions in private banks within the boundaries of KPK, Pakistan, and to evaluate whether emotional intelligence mediates between transformational leadership dimensions and Employee Engagement. Kenny’s contemporary approach to mediation was used to test the mediating effect of emotional intelligence. Our results reflect that with the exception of Idealized Influence dimension of transformational leadership remaining three dimensions inspirational motivation, intellectual stimulation, individualized consideration prevails within banking sector. Similarly, there is no direct relationship between transformational leadership dimensions and employee engagement, rather, this relationship is best explained by incorporating emotional intelligence in the model.


2021 ◽  
Vol VI (II) ◽  
pp. 11-20
Author(s):  
Bushra Alvi ◽  
Aftab Haider ◽  
Muhammad Akram

The study was conducted to investigate the relationship of strategic leadership on employee performance through the mediation of employee engagement in the Higher Education Commission Islamabad head office. The inquiry was conducted in a natural working environment of an organization where respondents are situated/located that is a field study. A simple random sampling technique was used to carry out the research. The questionnaires were based on a five-point Likert scale measuring strategic leadership, employee engagement and employee performance. 167 questionnaires were distributed among middle-level employees of the Higher Education Commission, out of which 127 were useable. The data were analyzed using SPSS software. The descriptive statistics indicated that strategic leadership shows a significant positive impact on employee performance, whereas employee engagement does mediate the relationship between the independent variable, i.e., Strategic leadership, and dependent variable i-e, Employee Performance. Recommendations to improve employee performance under this study are provided to the organization.


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