scholarly journals Share to Seek: The Effects of Disease Complexity on Health Information Seeking Behavior (Preprint)

2020 ◽  
Author(s):  
Ashwag Alasmari ◽  
Lina Zhou

BACKGROUND Online Questioning and Answering (Q&A) sites have emerged as an alternative source for serving individuals’ health information needs. Despite the amount of studies concerning the analysis of user-generated content in online Q&A sites, there is an insufficient understanding of the effect of disease complexity on information seeking needs, and the types of information shared, and little research have been devoted to questions that involve multimorbidity. OBJECTIVE This study aims to investigate online sharing of health information at different levels of disease complexity. In particular, this study gains a deep insight into the effect of disease complexity in terms of information seeking needs, types of information shared, and stages of disease development. METHODS We first selected a random sample of 400 questions from each site. The data cleaning resulted in a final set of 624 questions, 316 questions from Yahoo Answers and 308 from WebMD Answers. We used a mixed data approach, including qualitative content analysis followed by statistical quantitative analysis. RESULTS The analysis of variance One Way ANOVA showed significant differences in the disease complexity (single versus multimorbid disease questions) only on two information seeking needs: diagnosis (F1, 622 =5.08, p=0.00), and treatment (F1, 622 =4.82, p=0.00). There were also statistically significant differences between the two levels of disease complexity when considering the stages of disease development, the general health stage (F1,622 =48.02, p=0.00) and chronic stage (F1,622 =54.01, p=0.00). Moreover, our findings showed significant differences among the two types of disease complexity on all types of shared information, demographic information (F1,622 =32.24, p=0.00), medical all (F1,622 = 16.75, p=0.00), medical diagnosis (F1,622 =11.04, p=0.00), as well as treatment and prevention (F1,622 =14.55, p=0.00). CONCLUSIONS The findings present implications for designing online Q&A sites to better support health information seeking. Future experimental studies should be conducted to verify these findings and provide effective health information from Q&A sites. CLINICALTRIAL

Author(s):  
Anoosheh Ghazanfari ◽  
Jessie Chin

Given the access to online health information is no longer a problem, continuous growth in health information seeking has been observed. The goal of the study was to explore the triggers, information needs, contemporary technologies and habits of health information search behavior across the lifespan. The population who seeks online health information has increased stably for two decades (Diaz et al., 2002, Tennant et al., 2015). In addition to its prevalence, online health information plays an important role in patient decision-making. Almost half of people who searched for health information online reported that it influenced the way they think about health factors, and more than one third of them said it influenced their decision to see a doctor, or how they managed chronic conditions (Pew Internet Research, 2013). While earlier studies have explored the triggers of online health information seeking (e.g., Flynn, Smith & Freese, 2006), health information seeking behavior may be evolved with the development of new technologies. To explore the triggers of health information seeking across the lifespan, 69 older (mean age = 63.94, 35 female) and 67 younger (mean age = 35.21, 31 female) adults were recruited to a survey study. We found that there was no age difference in the reliance on health information sources. Physicians and the Internet remained the dominant sources of health information, followed by family, friends and pharmacists. Regarding information seeking habits, there was no age difference in the overall frequencies of online health information search despite the fact that more older adults checked health information online daily. Checking medication information was the dominant reason to trigger both younger and older adults to go online, followed by searching online after doctors’ visits, and making treatment decisions. There was also a trend that older users were more likely to go online when they heard about a new or unknown health information compared to younger users. Further, we explored the information needs of online health information search. While older adults were more likely to search for learning new information than younger adults, more younger adults looked up online health information for confirming or clarifying known health information. Taking advantage of social health information, about one half of younger and older adults shared health information online with their family and friends, and went online for checking review comments of medications, healthcare providers, etc. from their peer patients. Further, while desktop computers remained the most used technology for online health information search, an age difference was found in the usage of tablets and smartphones. Older adults used the tablets to do online health information searches more than younger adults; while younger people used the smart phones to do online health information searches more than older people. Overall, we found increasing importance of online health information for adults across the lifespan, especially for older adults who tended to use online information for acquiring new knowledge about health topics. The triggers of online health information seeking were also not only bounded to doctors’ visits but also related to daily health information needs (such as checking medications). Interestingly, the use of tablets for online health information search among older adults could be associated with the perceived ease of use of tablets among older users (portability, bigger font size and the accessibility of interactions) (Jayroe & Wolfram, 2012). As Pew Internet (2017) suggested that over a third of seniors own tablets, when designing elderly-accessible health websites, tailoring the presentation of health information to different media (including tablets) needs to be considered.


2020 ◽  
Vol 16 (2) ◽  
pp. 161-171
Author(s):  
Margaret Zimmerman ◽  
Heather Beam

Purpose The purpose of this article is to provide insight into the HISB of this group. Immigrants and refugees are at a heightened risk for negative health outcomes upon resettlement. However, little scholarship reports on the health information-seeking behaviors and information needs of this population. Design/methodology/approach This study reports the findings of a study into the health information-seeking behaviors of 85 immigrant and refugee women. Women were asked to fill out a survey in their native language with both multiple choice and open-ended questions that requested information on what health information they required the most, which means they used to get it and paired this with demographic information. Findings In their own words, the participants reported information requirements regarding dental care, nutrition, general, reproductive and child health, as well as assistance in navigating the healthcare system. However, they believed that medical professionals are the most reliable sources of information and that they frequently turned to less credible sources such as friends and family or the internet. This may be because of their self-reported barriers of language and cost, as wells difficulty in understanding how to obtain information in the USA. What sources the participants used and what their informational needs were was influenced by their age, education and time living in the USA. Some comparisons are made with a group of local women in a similar study conducted concurrently by the author. Originality/value The research presented in this study provides a clearer understanding of the health information requirements and behaviors of refugee and immigrant women.


Author(s):  
Jessica Hirth ◽  
Sara J. Czaja ◽  
Joseph Sharit

Internet-based health information may be particularly beneficial for older adults as this segment of the population is likely to need healthcare information and services and often experiences problems accessing needed services and care. In order to effectively design e-health tools for seniors it is important to understand their health information needs and factors that enhance or impede their ability to use the Internet. Another important issue is to determine if in fact health information needs are satisfied to a greater extent between Internet users and non-users. This study explored these issues using six focus groups comprised of 35 adults aged 50+ ( M = 69.71 years) with varying levels of Internet-based health information-seeking experience. Results indicated that the adults who used the Internet were quite satisfied with finding information from this source; however non-users were also quite satisfied with the more traditional sources that they rely on for health information.


2005 ◽  
Author(s):  
Tamer El-Attar ◽  
Jarvis Gray ◽  
Sankaran N. Nair ◽  
Raymond Ownby ◽  
Sara J. Czaja

2009 ◽  
Author(s):  
Margaux M. Price ◽  
Richard Pak ◽  
Hendrik Muller ◽  
Aideen Stronge ◽  
Jesse Breedlove

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