scholarly journals Developing a Process Improvement Request System at SUNY Empire State College

2021 ◽  
Vol 6 (1) ◽  
pp. p1
Author(s):  
Cynthia T. Bates ◽  
Julia Penn Shaw ◽  
Stephanie L. Thomas ◽  
John J. Lawless
Keyword(s):  
Information Technology ◽  
Open Access ◽  
Process Improvement ◽  
Feedback Loop ◽  
Institutional Processes ◽  
State College ◽  
Empire State College ◽  
Technical Issues ◽  
The One

This paper presents the Process Improvement Request System initiated at SUNY Empire State College as a case study for institutional change management. Through this system, employees can submit suggestions for improving any kind of institutional processes at the college using an Information Technology “ticketing” system like the one used for technical issues. These communications are addressed, tracked, and stored by the Process Improvement Committee which includes representatives from all areas of the college. The Process Improvement Request System addresses many critical goals including 1) the storage of process issues, concerns, and suggestions; 2) a mechanism for addressing these; 3) open access to all employees (and to students through employee representatives) to submit ideas; 4) the ability to make suggestions about all levels of process issues, from college wide to personnel specific; 5) anonymity for making a request when desired; and 6) a feedback loop about the effectiveness of new processes. In this paper, the essential aspects of this project are discussed and analyzed. The paper also enables readers to ascertain the viability of such a project at their campuses and invites them to reach out to the authors if they have questions about doing so.

scholarly journals Mosaics of Knowledge: Representing Information in the Roman World by Andrew M. Riggsby

2021 ◽  
Vol 2 (1) ◽  
Author(s):  
Jason C. Morris
Keyword(s):  
Information Technology ◽  
Open Access ◽  
Natural World ◽  
Open Access Publication ◽  
Creative Commons ◽  
Roman World ◽  
The One ◽  
Types Of Information

With Mosaics of Knowledge, Andrew Riggsby has produced a very ambitious and thoughtprovoking book. Like Daryn Lehoux’s What Did the Romans Know? [2012], Riggsby’s new book reminds us that the Romans did not see science or technology as we do. However, where Lehoux focuses on a philosophical exploration of how the Romans made sense of the natural world, and why they saw such a different world from the one that we do, Riggsby explores how the Romans understood and used several types of information technology. Here I summarize and comment on what I consider to be the key contributions of each chapter. At the end of the review, I will give some general comments on the book as a whole. Reviewed by: Jason C. Morris, Published Online (2021-08-31)Copyright © 2021 by Jason C. Morris This open access publication is distributed under a Creative Commons Attribution-NonCommercial-NoDerivatives License (CC BY-NC-ND) Article PDF Link: https://jps.library.utoronto.ca/index.php/aestimatio/article/view/37732/28733 Corresponding Author: Jason C. Morris,Independent ScholarE-Mail: [email protected]

Information Technology and Adult Learners at Empire State College

10.1002/ss.87 ◽  
2003 ◽  
Vol 2003 (102) ◽  
pp. 35-42 ◽  
Author(s):  
Patricia J. Lefor ◽  
Meg Benke ◽  
Evelyn Ting
Keyword(s):  
Information Technology ◽  
Adult Learners ◽  
State College ◽  
Empire State College

scholarly journals Visions, Participation and Engagement in New Community Information Infrastructures

2011 ◽  
Vol 7 (3) ◽  
Author(s):  
John M Carroll ◽  
Michael A. Horning ◽  
Blaine Hoffman ◽  
Craig H Ganoe ◽  
Harold R. Robinson ◽  
...  
Keyword(s):  
Information Technology ◽  
Research Collaboration ◽  
Participatory Action ◽  
Information Technology Projects ◽  
Community Partners ◽  
State College ◽  
Information Infrastructures ◽  
Community Information ◽  
New Community

Through the past seven years, our research group has engaged in a participatory action research collaboration with a variety of community partners to explore understandings, possibilities, and commitments for a new community networking infrastructure in State College, Pennsylvania. This paper describes a case study of multifaceted information technology infrastructures, and of collaborating with the plethora of actors and institutions that are stakeholders in such infrastructures. Information technology projects increasingly depend upon the commitment and energies of a great diversity of stakeholders. Understanding better how such broad projects move forward is critical to society.

Seven-waste framework of waste identification and elimination for computer-based administrative work

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Steven Montana Widodo ◽  
Ririn Diar Astanti ◽  
The Jin Ai ◽  
T.M.A. Ari Samadhi
Keyword(s):  
Information Technology ◽  
Process Improvement ◽  
Business Process ◽  
Office Work ◽  
Business Process Improvement ◽  
Work Activity ◽  
Content Type ◽  
Selection Step ◽  
Definition Of

PurposeThis paper tries to generalize business process improvement (BPI) methodology. It utilizes the seven-waste framework as an essential step in the methodology. While the seven-waste concept is usually applied for manufacturing activities, this paper tries to explore the applicability of it to office-work activities. Also, this paper demonstrates that information technology can be used as a tool for reducing waste in the office-work.Design/methodology/approachA comprehensive literature review of BPI methodology studies was conducted in order to propose systematic flowcharts to represent the sequence of processes involved in each step of BPI methodology. The proposed flowcharts are applied to a case study in supply chain planning and allocation planning at a manufacturing company. The seven-waste framework is designed as part of the step, in which equivalency between the definition of waste found on the production floor and waste found in office work is presented.FindingsThe BPI methodology generally follows five steps: initialization, selection, design, implementation and evaluation. The seven-waste framework is effectively applied in the selection step. The case study shows that information technology can be used as a tool in business process improvement to reduce waste in the business process.Practical implicationsThe case study indicates that the proposed framework and methodology are proven able to reduce the three key performance indicators. They are the number of steps from 54 to 24 (55% reduction), processing time from 890 min to 313.5 min (64% reduction) and the number of the manual process from 41 to 17 (59% reduction).Originality/valueThis paper proposes a generalization of BPI methodology, the seven-waste framework in the selection step of the BPI methodology, the seven-waste concept in office-work activity and the use of information technology for BPI by reducing waste in office-work activity.

scholarly journals Evaluación de la oportunidad de inmovilización de un activo: Un estudio de caso para una microempresa del ramo de tecnologia de información aplicada a la construcción civil

2016 ◽  
Vol 6 (3) ◽  
pp. 284-298
Author(s):  
D. J. Souza ◽  
M. M. Sakamori ◽  
M. H. F. Medeiros ◽  
S. Scheer
Keyword(s):  
Information Technology ◽  
Real Estate ◽  
Enterprise Information ◽  
Analytic Hierarchy ◽  
Corporate Real Estate ◽  
Toma De Decisiones ◽  
The One ◽  
Hierarchy Process ◽  
Estudio De Caso

Evaluación de la oportunidad de inmovilización de un activo: Un estudio de caso para una microempresa del ramo de tecnologia de información aplicada a la construcción civil  RESUMENEl propósito de este artículo es analizar la posibilidad de inmovilización de inmuebles corporativos, teniendo en cuenta las expectativas de los usuarios corporativos de los inmuebles. Para ello, optamos por realizar el estudio de caso con una micro empresa en el sector de tecnologías de la información la construcción civil. Por lo tanto, fueron evalúdas las oportunidades y las alternativas: compra de bienes inmuebles, alquiler de corto plazo, alquiler de largo plazo y la construcción a la medida. El método de toma de decisiones utilizado fue de analisis jerárquico, ya que esta incluye criterios de decisión cualitativa y cuantitativa relevantes para la elección entre las distintas alternativas. El resultado final del análisis es la recomendación de la alternativa de elección, que mejor atienda principales por las partes interesadas.Palabras clave: inmovilización; la desmovilización; inmuebles corporativos; análisis jerárquico. Evaluation of an active immobilizing opportunity: A case study for a micro-enterprise information technology branch applied to construction ABSTRACTThe purpose of this article is the analysis of immobilizing opportunity to corporate real estate, taking into account the expectations of users of real estate corporations. For this, we chose the case study with a micro branch of information technology applied to construction. Thus, the purchase opportunities and alternatives were evaluated: a short-term lease, long-term lease and built-to-suit. The method of decision-making was hierarchical analysis; it contemplates decision criteria, qualitative and quantitative, relevant to the choice between the alternatives. The result of the analysis is to provide a recommendation of choice alternatives, starting from the one that best meets the criteria prioritized by stakeholders.Keywords: immobilization; demobilization; real estate; analytic hierarchy process. Avaliação da oportunidade de imobilização de um ativo: Um estudo de caso para uma microempresa do ramo de tecnologia de informação aplicada à construção civil RESUMOO objetivo deste artigo é analisar a oportunidade de imobilização de imóveis corporativos, considerando as expectativas das corporações usuárias dos imóveis. Para isto, optou-se pela realização de estudo de caso com uma microempresa do ramo de tecnologia de informação aplicada à construção civil. Assim, foram avaliadas as oportunidades e as alternativas: compra do imóvel, a locação de curto prazo, a locação de longo prazo e o built-to-suit. O método de tomada de decisão utilizado foi o da análise hierárquica, pois esta contempla critérios de decisão qualitativos e quantitativos relevantes à escolha entre as diferentes alternativas. O resultado final da análise é a recomendação da alternativa de escolha, que melhor atende aos critérios priorizados pelas partes interessadas.Palavras-chave: imobilização; desmobilização; imóveis corporativos; análise hierárquica.

scholarly journals Congestion at Chittagong Seaport: Causes and Consequences. A case study in Malaysia

2021 ◽  
pp. 12-20
Author(s):  
Redwan Ahamed Kabir ◽  
Khalid Helal
Keyword(s):  
Information Technology ◽  
Technology Use ◽  
Holistic Approach ◽  
Matrix Analysis ◽  
Information Technology Use ◽  
Performance Matrix ◽  
Convenience Sampling ◽  
The One ◽  
The Impact

Purpose of the study: This study aims to examine the causes of seaport congestion at Chittagong seaport. Seaports are vital instruments of international trade and a key to the economic growth of any country. Seaport congestion is a significant issue faced by most of the seaport. Shipping lines carry the cargo from one seaport to another; seaport congestion faced at the one port has a detrimental effect on the economy and trade of the country. Methodology: This study used the survey-based data collected design through convenience sampling from the port employees. The collected data were analysed with SmartPLS 3.2.1. Main Findings: The results of importance-performance matrix analysis (IPMA) reveals that the three most important factors causing the congestion at seaport are information technology, equipment, and time. Research implications: The study findings advocate that seaport authorities need to improve the information technology use at the seaport as well as the equipment utilised for handling the cargo. However, congestion issues can only be resolved by taking a holistic approach and involving all the stakeholders to improve the Chittagong port efficiency as well as bringing trade growth for the country. The novelty of the study: Current work is that the data was collected from one seaport only but the analysis supported the arguments that the seaport equipment, labour, and customs significantly contributing to the seaport congestion. However, the impact of the infrastructure and information technology is insignificant on the seaport congestion as perceived by the study respondents.

scholarly journals OJS as a Tool for Information Technology Integration and Cultural Change: A Case Study in Colombia

2010 ◽  
Vol 1 (1) ◽  
Author(s):  
Wilson López López ◽  
Luis Manuel Silva
Keyword(s):  
Information Technology ◽  
Technology Integration ◽  
Open Access ◽  
Cultural Change ◽  
Editorial Process ◽  
Front End ◽  
Custom Made

This article describes the implementation of an OJS-based editorial process for a leading Colombian Psychology Journal, Universitas Psychologica, and its integration with a custom-made front-end.  It also describes the attempt of making a cultural change in the submission, reviewing and editing processes, within the open access tradition.

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