scholarly journals PROSES IMPLEMENTASI MANAJEMEN KUALITAS

2012 ◽  
Vol 11 (2) ◽  
pp. 105
Author(s):  
ARIEF RAHMANA ◽  
INDRYATI SUNARYO ◽  
DRADJAD IRIANTO ◽  
UBUH BUCHARA HIDAJAT

Study of The Implementation Process of Quality Management (Case Study Research In Company X). This research is carried out to study implementation process of quality management,which consists of three stages namely introduction, adoption, and adaptation. Research strategy in this research is case study research in Company X, which is a company that already has the ability to export and certified quality assurace system. Prime method of collecting data is structured interview with director, managers, supervisors, and employees Company X. The result indicate that in the introduction stage are shown by customer recognition of quality product, Company X began to export, and demand of foreign customer to quality assurance system. In the adoption stage are shown by company’s plan for certification of quality assurance system, certification of quality assurance system, and quality improvement. Meanwhile, in the adaptation stage are shown by recertification of quality assurance system, upgrading of quality assurance system,and production process evaluation. Those result give insight that Company X has carried out continuous quality improvement through quality management implementation with the aim to enhance customer satisfaction.

2020 ◽  
Vol 5 (2) ◽  
pp. 172-186
Author(s):  
Darmaji Darmaji ◽  
Achmad Supriyanto ◽  
Maulana Amirul Adha ◽  
Agus Timan

The purpose of this study is to describe, (1) the steps of the internal school quality assurance system, (2) the strategy for implementing internal school quality assurance, and (3) the implementation of the implementation of the internal school quality assurance system. The method used in this study was descriptive qualitative with a case study research design. This research was conducted in Al-Kautsar Plus Primary School Malang by involving the Principal as key informants and additional informants as teachers. This study collected data using interview techniques, documentation studies and observations. The results of this study are, (1) the SPMI school's internal quality assurance steps in the school's internal quality assurance through the Plan, Do, Check and Act steps. (2) the school strategy in improving the quality of the superior schools is done internally, the development of syllabus, evaluation of minimum completeness criteria (KKM), graduation standard requirements (SKL), supervision of learning, and learning, and (3) the impact of the implementation of internal quality assurance carried out by Al-Kautsar Plus Primary School in the City of Malang, is school achievements have been achieved both nationally and internationally and the image of the school has increased.


2019 ◽  
Vol 4 (2) ◽  
pp. 432
Author(s):  
Sri Kurnia ◽  
Sukmawati Sukmawati ◽  
Muhammad Chiar

The model school is considered to be a great school, even though in reality, the word "model" in the model school is the system, namely theInternal quality assurance system (SPMI) being modeled at the school. The purpose of this study is to describe the Internal Quality Assurance System (case study at the SMPN 1 Sambas. Research conducted by using a qualitative approach with a type of case study research. The stages in this study consist of the stages of preparation, implementation, and reporting. Based on the research that has been done, the following results are obtained. (1) All components in implementing the School's Internal Quality Assurance System Model at SMPN 1 Sambas have been fulfilled by the Head of SMPN 1 Sambas with an average score of 84.34 from a maximum/100 score ; (2) In the process of the School's Internal Quality Assurance System the model in SMPN 1 Sambas has gone through the stages of planning, implementation and supervision in accordance with the provisions and carried out appropriately; (3) Output of the School's Internal Quality Assurance System in SMPN 1 Sambas works well; and (4) Barriers to the Model School's Internal Quality Assurance System in SMPN 1 Sambas, among others, a complete and correct lack of understanding of teachers and education personnel on the Internal Quality Assurance System, the assumption that principals are responsible for guaranteeing, improving, and civilizing quality and funds inadequate. The conclusion obtained from this research is that the Internal Quality Assurance System at SMPN 1 Sambas has been running well even though there are some obstacles, but it can be handled well.


Author(s):  
Raul M. Abril ◽  
Ralf Müller

This chapter suggests established research approaches to capture and validate project lessons learned. Past research indicates that due to the temporal nature of projects, improper management of knowledge, especially lessons learned, constitutes a risk for present and future projects. The authors argue that case study research is appropriate for developing lessons learned and that an inductive methodology can be used to generate hypotheses. These hypotheses are validated through an analysis of their Goodness of Fit into learning related business questions. Quality assurance in a lessons learned process should include a formalism to avoid loosing knowledge in the coding process, a formalism to avoid equivocality in the knowledge transfer to third parties, and validation techniques for the identified knowledge items. Furthermore, the authors argue that a common understanding should be achieved before organizational learning influences decisions and/or actions.


2008 ◽  
Vol 4 (2) ◽  
pp. 148-159
Author(s):  
Gunmala Suri

TQM is not a fixed destiny. It is a continuous journey towards excellence. A strong foundation based on Quality Assurance system in any organization is a must for TQM; Stratton (1993). This is essential to adopt a systematic approach towards regular setting of higher goals of improvements and achieving them continually. Organizations that prepare themselves to endure the test of time, maintain cutting edge on a clearly laid down vision, policy and strategies. The vision guides and communicates with the organization’s people ensuring stead fold commitment to their own aspiration for determining a constancy of purpose. Vision therefore stipulates a process of communication, which builds trust and enables permeation of clear and consistent values through the rank and file of the organization. In order to explore various aspects of international competitiveness MILKFED has identified seven key dimensions (popularly known as 7Cs) have been explored as a case.


Author(s):  
Ngoc Hai Tran

Lecturer professional development (LPD) plays an important part in promoting student achievement and education quality improvement. At Ha Tinh Univerisity (HTU), Vietnam, the CDIO - based curriculum has been implemented since 2016 in different study programs. In order to make it succeed, LPD is considered a key measure. This qualitative case-study research aims to investigate the perceptions of HTU managers and the lecturers on LPD related to the CDIO based curriculum implementation using the data from the interviews, questionnaires and the documents. Significance of LPD related closely to the CDIO-based curriculum implementation is highly appreciated by HTU managers and lecturers.


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