scholarly journals Examining Job Description to Develop Job Performance Indicators for Higher Education Institution Based on MBNQA Education Criteria

2013 ◽  
Vol 4 (4) ◽  
pp. 101-108
Author(s):  
Mery Citra Sondari
Keyword(s):  
Higher Education ◽  
Job Performance ◽  
Organizational Performance ◽  
Performance Indicators ◽  
Performance Indicator ◽  
National Development ◽  
Education Institution ◽  
Higher Education Institution ◽  
Job Description ◽  
Knowledge Based Economy

Higher Education Institution quality has important impact to national development, in this knowledge-based economy ages. However Higher Education Institutions (HEI) in Indonesia is far lag behind, compare to some of contries in the region of South East Asia.Therefore, HEI in Indonesia should benchmark to World Class Performance Frameworks, one of them is MBNQA. This paper aims to develop job performance indicators as guidance for HEI administrator to be able to achieve the MBNQA criteria. This paper linking organizational performance measurement indicators based on MBNQA, with individual job’s performance indicator. From case study at Faculty of Economics and Bussiness Universitas Padjadjaran, Indonesia, by using descriptive content analysis of actual job description, this research find that the MBNQA indicators are not fully covered in actual job description. Further research is still needed to validate the proposed job performance indicators.

scholarly journals Student Satisfaction as a Performance Indicator of Higher Education Institution

2019 ◽  
Vol 11 (2) ◽  
pp. 67-76 ◽  
Author(s):  
Aleksandra Nastasić ◽  
Koviljka Banjević ◽  
Dragana Gardašević
Keyword(s):  
Higher Education ◽  
Student Satisfaction ◽  
Performance Management ◽  
Performance Indicator ◽  
Education Institution ◽  
Educational Process ◽  
Hierarchical Regression ◽  
Total Quality ◽  
Higher Education Institution ◽  
Performance Measurement Systems

Modern performance measurement systems include customer satisfaction as an important performance indicator. From the standpoint of the Higher Education Institution (hereinafter HEI) in Serbia, key performance indicators are quality indicators used to assess the current situation; to identify service failures and to take on service recovery; to improve total quality of the institution and to determine the future development of the institution. In increasingly competitive and dynamic educational environment, the management of a HEI is aware of the importance of student satisfaction in the context of student motivation and retention, recommendations to potential freshmen, recruiting efforts and funding, as well as performance management. There are numerous direct and indirect indicators of student satisfaction. The main objective of this paper is to identify the parameters of educational process and non-teaching support that have the greatest impact on student satisfaction. Data analysis, conducted in this paper, provide information on the degree of student satisfaction and possible improvements in this area. This study uses standard and hierarchical regression to examine possible causes of student satisfaction. It is based on answers of 1541 students of the College of Professional Studies – Belgrade Polytechnic, collected during a four-year research.

scholarly journals Development of a methodology for assessing the effectiveness of higher education institutions departments

2021 ◽  
Vol 9 (3) ◽  
pp. 42-53
Author(s):  
Igor Shevchenko ◽  
◽  
Anastasiia Semenova ◽  
Nataliia Istomina ◽  
Natalia Sharonova ◽  
...  
Keyword(s):  
Higher Education ◽  
Performance Indicators ◽  
Higher Education Institutions ◽  
Public Funding ◽  
Education Institution ◽  
Framework Analysis ◽  
Economic Management ◽  
Higher Education Institution ◽  
Funding Distribution

As a result of reviewing the scientific literature, studying the legal framework, analysis of socio-economic conditions, modern practice of higher education institutions management, a contradiction was found between the high requirements for free economic management and the lack of criteria for evaluating its effectiveness on the basis of innovative technologies. This contradiction can be resolved by developing appropriate models and methods for evaluating the work effectiveness of higher education institutions. In this case, the method should be based on the results of the basic structural unit of the institution of higher education, meaning the department. The purpose of the work is to increase the informativeness of assessing the effectiveness for departments of higher education institutions by determining comprehensive performance indicators through the methodology of public funding distribution. The methodology is based on the principles of financing higher education institutions introduced by the Cabinet of Ministers of Ukraine. In order to create a methodology for assessing the quality of a higher education institution functioning, a set of criteria for assessing the education quality in higher education institution, the quality of scientific and international activities and financial activities were considered. The developed methodology allows to determining complex performance indicators through the method of public funding distribution, which operates with the following data: indicator of the estimated contingent of higher education; indicators of average competitive scores of entrants to study at the bachelor's and master's levels of education; an indicator of the scale of a higher education institution activity; indicators of personnel of scientific and pedagogical workers; indicator of a money amount from scientific works; students-winners indicators of a student scientific works competitions and Olympiads; an indicator of the publications number and citations according to the scientometric databases Scopus and Web of Science, meaning the international recognition for employees of higher education institutions. The formed methodology can be used by the administration of a higher education institution to calculate possible funding for the next year, determine the amount of funding for its departments, and so on.

The Worldwide Growth of Private Higher Education: Cross-national Patterns of Higher Education Institution Foundings by Sector

2017 ◽  
Vol 90 (4) ◽  
pp. 296-314 ◽  
Author(s):  
Elizabeth Buckner
Keyword(s):  
Higher Education ◽  
International Development ◽  
National Development ◽  
Education Institution ◽  
Development Aid ◽  
Private Higher Education ◽  
Higher Education Institution ◽  
Public And Private ◽  
International Development Aid ◽  
Cross National

This article investigates cross-national patterns of public and private higher education institution (HEI) foundings from 1960 to 2006. It argues that in addition to national demographic and economic factors, patterns of HEI foundings also reflect world-level models about how nations should structure their higher education systems. Findings document a rapid, recent rise in new private HEIs and point to supranational normative, mimetic, and coercive pressures that have encouraged nations to expand private higher education, including international development aid trends in peer nations, and linkages to intergovernmental organizations. I argue that while the public-sector HEI has been a long-standing and globally legitimated model for national development, private higher education has historically been associated with some world regions but not others. However, over the past two decades, supranational actors and ideas helped legitimate the private HEI as an acceptable model, spreading it even in regions that previously eschewed private higher education.

scholarly journals The Influence of Quality Leadership and Quality Commitment to Performance of Higher Education Institution

2018 ◽  
Vol 11 (3) ◽  
pp. 1637-1645
Author(s):  
Andi Arif ◽  
Aan Komariah ◽  
Johar Permana ◽  
Asep Sudarsyah
Keyword(s):  
Higher Education ◽  
Organizational Performance ◽  
Significant Influence ◽  
Higher Education Institutions ◽  
Education Institution ◽  
Academic Community ◽  
Higher Education Institution ◽  
Study Programs ◽  
Higher Education Organizations ◽  
State Higher Education

The aim of this study is, to reveal the influence of quality leadership and quality commitment on the performance of higher education organizations. The sample in this study consisted of academic community (educators and education staff) from 44 study programs in 5 state higher education institutions in the Province of Bangka Belitung Islands. The results showed that, there was a positive significant influence on quality leadership on organizational performance. In addition, there is a positive significant influence too on staff quality commitment to organizational performance through quality leadership. So as improving organizational performance, the elements of higher education leadership must be more quality oriented and also need to be supported by academics whose are committed to quality

scholarly journals Application of matrix importance-performance in the maintenance sector of an higher education institution

2020 ◽  
Vol 11 (3) ◽  
pp. 1096
Author(s):  
Lenize Danette de Oliveira ◽  
Jéssica Da Silva Haubert ◽  
Alexandre Sakis ◽  
Cleimar Da Silva Machado ◽  
Bruno Miranda Dos Santos
Keyword(s):  
Higher Education ◽  
Organizational Performance ◽  
Quantitative Research ◽  
Education Institution ◽  
Higher Education Institution ◽  
Performance Matrix ◽  
The Matrix ◽  
Methodological Procedures ◽  
To Come ◽  
The One

The sector service is what has the highest employability index in the country and is even the one with the largest participation in the world economy. In this sense, there is evidence of increased awareness of organizations that improvement has to come from the inside out. Thus, this research aims to demonstrate the competitive importance of the maintenance sector of a Higher Education Institution (HEI) through the application of the importance-performance matrix. As for the methodological procedures, this study is characterized by exploratory and quantitative research. A set of criteria to be evaluated within the organizational performance objectives was created in conjunction with maintenance staff and an IES strategic sector manager. As a result, an HEI demonstrated good performance in most of the criteria, generated an exception of one of the criteria that was out in the areas that need improvement actions, the accomplishment of the results by the matrix is important.

scholarly journals Identification of Organizational Change Factors in Higher Education Institution (Cases at New Public Universities in Indonesia)

2018 ◽  
Vol 4 (1) ◽  
pp. 53-60
Author(s):  
Gusti Tia Ardiani ◽  
Adhitya Rahmat Taufiq ◽  
Andina Eka Mandasari
Keyword(s):  
Higher Education ◽  
Organizational Change ◽  
Organizational Performance ◽  
Latent Variables ◽  
Latent Variable ◽  
Public Universities ◽  
Negative Impact ◽  
Education Institution ◽  
Higher Education Institution ◽  
New Public

Purpose: The purpose of this study is to determine what factors are most contributing greatly to the change of college organizations that originally private university into the public university, the latent variable used is organizational change.  Methodology: The survey was conducted to 128 lecturers at several new public universities located on Java island by using questionnaires as the main data collection tool. The statistical tool used is Confirmatory Factor Analysis (CFA) to confirm the constructs of latent variables. Findings: Structure, culture, and resources owned by an organization will be an important factor in shaping institutional change of higher education institution when transformed from private to public. The resource becomes one of the constructs that have the greatest role in the organizational change of higher education institutions. Research limitations/implications: This study is limited to the proving of organizational change in the higher education institution only. In addition, it should also be investigated the direction of causality relationship by including other variables such as job satisfaction, organizational performance, and others. Practical implications: In this study, organizational changes reflected by changes in structure, culture, and resources must always be considered by conducting regular evaluations by management to identify which factors have a positive or negative impact of changes that occur either on changes in structure, culture or resources. Originality/value: This research is testing of constructor model of organizational change variable that uses three main factors namely structure, culture, and resources

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