scholarly journals Transient performance analysis of a single server queuing model with retention of reneging customers

2018 ◽  
Vol 28 (3) ◽  
pp. 315-331 ◽  
Author(s):  
Rakesh Kumar ◽  
Sapana Sharma

In this paper, we study a single server queuing model with retention of reneging customers. The transient solution of the model is derived using probability generating function technique. The time-dependent mean and variance of the model are also obtained. Some important special cases of the model are derived and discussed. Finally, based on the numerical example, the transient performance analysis of the model is performed.

2019 ◽  
Vol 53 (5) ◽  
pp. 1861-1876 ◽  
Author(s):  
Sapana Sharma ◽  
Rakesh Kumar ◽  
Sherif Ibrahim Ammar

In many practical queuing situations reneging and balking can only occur if the number of customers in the system is greater than a certain threshold value. Therefore, in this paper we study a single server Markovian queuing model having customers’ impatience (balking and reneging) with threshold, and retention of reneging customers. The transient analysis of the model is performed by using probability generating function technique. The expressions for the mean and variance of the number of customers in the system are obtained and a numerical example is also provided. Further the steady-state solution of the model is obtained. Finally, some important queuing models are derived as the special cases of this model.


2019 ◽  
Vol 53 (2) ◽  
pp. 367-387
Author(s):  
Shaojun Lan ◽  
Yinghui Tang

This paper deals with a single-server discrete-time Geo/G/1 queueing model with Bernoulli feedback and N-policy where the server leaves for modified multiple vacations once the system becomes empty. Applying the law of probability decomposition, the renewal theory and the probability generating function technique, we explicitly derive the transient queue length distribution as well as the recursive expressions of the steady-state queue length distribution. Especially, some corresponding results under special cases are directly obtained. Furthermore, some numerical results are provided for illustrative purposes. Finally, a cost optimization problem is numerically analyzed under a given cost structure.


1968 ◽  
Vol 5 (02) ◽  
pp. 334-349 ◽  
Author(s):  
Prem S. Puri

SummaryTwo cases of multiple linearly interconnected linear birth and death processes are considered. It is found that in general the solution of the Kolmogorov differential equations for the probability generating function (p.g.f)gof the random variables involved is not obtainable by standard methods, although one can obtain moments of the random variables from these equations. A method is considered for obtaining an approximate solution forg.This is based on the introduction of a sequence of stochastic processes such that the sequence {f(n)} of their p.g.f.'s tends togasn → ∞in an appropriate manner. The method is applied to the simple case of two birth and death processes with birth and death rates λiandμi, i =1,2, interconnected linearly with transition rates v andδ(see Figure 2). For this case some limit theorems are established and the probability of ultimate extinction of both the processes is considered. In addition, for the special cases (i) λ1=δ= 0, with the remaining rates time dependent and (ii) λ2=δ= 0, with the remaining rates constant, explicit solutions forgare obtained and studied.


1987 ◽  
Vol 19 (04) ◽  
pp. 997-998 ◽  
Author(s):  
P. R. Parthasarathy

A time-dependent solution for the number in a single-server queueing system with Poisson arrivals and exponential service times is derived in a direct way.


Author(s):  
Rakesh Kumar ◽  
Bhavneet Singh Soodan

In this paper, the concept of correlated reneging is introduced in queuing theory. The reneging considered so far is dependent on system size, but there are many real life situations where customers may renege due to exogenous factors other than the state of the system. Further, the reneging of customer may induce the other customers to renege at two successive time points. Such reneging is called correlated reneging. An M/M/1/K queuing model with correlated reneging is studied. Runge-Kutta method of fourth order is presented to obtain the transient solution of the model. Some performance measures like expected system size and expected waiting time in the system are studied.


1968 ◽  
Vol 5 (2) ◽  
pp. 334-349 ◽  
Author(s):  
Prem S. Puri

SummaryTwo cases of multiple linearly interconnected linear birth and death processes are considered. It is found that in general the solution of the Kolmogorov differential equations for the probability generating function (p.g.f) g of the random variables involved is not obtainable by standard methods, although one can obtain moments of the random variables from these equations. A method is considered for obtaining an approximate solution for g. This is based on the introduction of a sequence of stochastic processes such that the sequence {f(n)} of their p.g.f.'s tends to g as n → ∞ in an appropriate manner. The method is applied to the simple case of two birth and death processes with birth and death rates λi and μi, i = 1,2, interconnected linearly with transition rates v and δ (see Figure 2). For this case some limit theorems are established and the probability of ultimate extinction of both the processes is considered. In addition, for the special cases (i) λ1 = δ = 0, with the remaining rates time dependent and (ii) λ2 = δ = 0, with the remaining rates constant, explicit solutions for g are obtained and studied.


2014 ◽  
Vol 24 (1) ◽  
pp. 119-126 ◽  
Author(s):  
Rakesh Kumar ◽  
Kumar Sharma

Customer impatience has a very negative impact on the queuing system under investigation. If we talk from business point of view, the firms lose their potential customers due to customer impatience, which affects their business as a whole. If the firms employ certain customer retention strategies, then there are chances that a certain fraction of impatient customers can be retained in the queuing system. A reneged customer may be convinced to stay in the queuing system for his further service with some probability, say q and he may abandon the queue without receiving the service with a probability p(=1? q). A finite waiting space Markovian single-server queuing model with discouraged arrivals, reneging and retention of reneged customers is studied. The steady state solution of the model is derived iteratively. The measures of effectiveness of the queuing model are also obtained. Some important queuing models are derived as special cases of this model.


Author(s):  
R. Kalayanaraman ◽  
S. Sumathy

A single server infinite capacity queuing system with Poisson arrival process along with Bernoulli feedback decision process is considered wherein the server provides two types of service. The first essential service is rendered one by one to all the customers and second optional service is given in batches of fixed size b. For this model the steady state probability generating function for the queue length process has been obtained and average queue length has been found explicitly. Results for particular cases are obtained and some numerical results are presented to test the feasibility of the queuing model.


2008 ◽  
Vol 22 (4) ◽  
pp. 537-555 ◽  
Author(s):  
Onno Boxma ◽  
Michel Mandjes ◽  
Offer Kella

Single-server queues in which the server takes vacations arise naturally as models for a wide range of computer, communication, and production systems. In almost all studies on vacation models, the vacation lengths are assumed to be independent of the arrival, service, workload, and queue length processes. In the present study, we allow the length of a vacation to depend on the length of the previous active period (viz. the period since the previous vacation). Under rather general assumptions regarding the offered work during active periods and vacations, we determine the steady-state workload distribution, both for single and multiple vacations. We conclude by discussing several special cases, including polling models, and relate our findings to results obtained earlier.


1987 ◽  
Vol 19 (4) ◽  
pp. 997-998 ◽  
Author(s):  
P. R. Parthasarathy

A time-dependent solution for the number in a single-server queueing system with Poisson arrivals and exponential service times is derived in a direct way.


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