Boundary Management Tactics and Logics of Action: The Case of Peer-Support Providers

2000 ◽  
Vol 45 (4) ◽  
pp. 704 ◽  
Author(s):  
Samuel B. Bacharach ◽  
Peter Bamberger ◽  
Valerie McKinney
Keyword(s):  
Peer Support ◽  
Boundary Management ◽  
Support Providers ◽  
Peer Support Providers ◽  
Logics Of Action ◽  
Management Tactics

Integrating mental health peer support in clinical settings: Lessons from Canada and Norway

2019 ◽  
Vol 32 (2) ◽  
pp. 68-72 ◽  
Author(s):  
Gillian Mulvale ◽  
Fiona Wilson ◽  
Shaleen Jones ◽  
Jenn Green ◽  
Karl-Johan Johansen ◽  
...  
Keyword(s):  
Mental Health ◽  
Peer Support ◽  
Management Strategies ◽  
Clinical Settings ◽  
Support Providers ◽  
Health Strategy ◽  
Peer Support Providers ◽  
Gradual Approach ◽  
Service Experiences

Mental health peer support is an evidence-based approach called for by Canada’s mental health strategy that presents health leaders with an opportunity to transform mental health service experiences, improve health outcomes, and lower overall system costs. Originally offered in community settings, peer support has been expanding to clinical settings, but challenges to integration exist. This qualitative case study of peer support in clinical settings in Canada and Norway examines the perceived value of peer support and change management strategies that health leaders, managers, staff, and peer support providers can use to support integration of peer support in existing healthcare teams in clinical settings. Recommended strategies for health leaders include adopting a gradual approach to integration, building champions, demonstrating value, focusing on resistant groups, adopting a continuous improvement approach, setting peer support as an organizational priority, and linking peer support to patient-centred care.

scholarly journals Lessons from Peer Support Among Individuals with Mental Health Difficulties: A Review of the Literature

2012 ◽  
Vol 8 (1) ◽  
pp. 22-29 ◽  
Author(s):  
Yuki Miyamoto ◽  
Tamaki Sono
Keyword(s):  
Mental Health ◽  
Peer Support ◽  
Search Strategy ◽  
Systematic Search ◽  
Review Of The Literature ◽  
Inclusion Criteria ◽  
Support Providers ◽  
Mental Health Difficulties ◽  
Peer Support Providers ◽  
Support Relationships

We conducted a comprehensive narrative review and used a systematic search strategy to identify studies related to peer support among adults with mental health difficulties. The purposes of this review were to describe the principles, effects and benefits of peer support documented in the published literature, to discuss challenging aspects of peer support and to investigate lessons from peer support. Fifty-one studies, including 8 review articles and 19 qualitative studies, met the inclusion criteria for this review. Most of the challenges for peer support were related to “role” and “relationship” issues; that is, how peer support providers relate to people who receive peer support and how peer support providers are treated in the system. The knowledge gained from peer support relationships, such as mutual responsibility and interdependence, might be a clue toward redefining the helper-helper relationship as well as the concepts of help and support.

scholarly journals Program evaluation of a student-led peer support service at a Canadian university

2021 ◽  
Vol 15 (1) ◽  
Author(s):  
Rahul Suresh ◽  
Zoe Karkossa ◽  
Jérémie Richard ◽  
Maharshee Karia
Keyword(s):  
Mental Health ◽  
Program Evaluation ◽  
University Students ◽  
Peer Support ◽  
Rating Scale ◽  
Pilot Project ◽  
Mental Wellbeing ◽  
Alternative Form ◽  
Support Providers ◽  
Peer Support Providers

Abstract Background University students often experience numerous financial, social and emotional stressors that can affect their mental health. The Peer Support Centre (PSC) is a pilot project that was established to provide peer support to students in these stressful conditions. We wanted to investigate whether peer support is a viable form of support that would benefit university students. The objective of this study is to determine whether the organization was indeed providing a beneficial service to students and if it was fulfilling the needs of the students that visited the service. Methods After a support session, students and peer support providers completed an anonymous questionnaire regarding their self-reported mental wellbeing using the Patient Health Questionnaire-9 (PHQ-9), the Generalized Anxiety Disorder-7 (GAD-7) metrics, and Outcome Rating Scale (ORS). They were also asked about their experience with previous professional mental health services as well as their experience at the PSC. With the data collected from 1043 students and 797 volunteers from September 2016–March 2020, a program evaluation was conducted for quality improvement purposes. Results The PSC is used by students of different sexes, genders, and ethnicities. Students reported having a low ORS score, moderate anxiety as per the GAD-7 and moderate depression according to the PHQ-9. They find it easy to use and rely on it as an alternative form of support when they approach barriers that prevent them from accessing professional services. Lastly, the peer support providers feel very validated in their role and overall quite prepared and helpful when helping their fellow peers. Conclusions The establishment of a student service that provides peer support would be beneficial to the members of a university/college campus.

Boundary Management Tactics Using Smart, Mobile Technology Electronic Submission Instructions

2017 ◽  
Author(s):  
Carrie A. Bulger ◽  
Mark E. Hoffman ◽  
Sara J. McKersie ◽  
Larissa K. Barber ◽  
Jade Jenkins ◽  
...  
Keyword(s):  
Mobile Technology ◽  
Boundary Management ◽  
Electronic Submission ◽  
Smart Mobile ◽  
Management Tactics
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