Sustainable Change Management

Author(s):  
Mohamed Salama ◽  
Ed Capaldi

Get ready! Buckle up! This chapter is very different from the previous chapters and even the following chapters, in this textbook. It is about change, so it leads by example! A change in the writing style, the structure and the approach. Our approach in this chapter, deviates from the standard academic writing style to a more practical, hands-on, case study-based approach. Most of the content reflects on the first author’s vast experience; guiding businesses to cope with the challenges amid the volatile, uncertain, complex and ambiguous (VUCA) economic environment. The main body of the chapter is based on a fictitious case study about Kimlach Shahidi, a business owner and a CEO of a struggling business, seeking to adapt her business to the new economic realities of the Digital Age to build sustainable businesses and win in the VUCA 1 reality. In telling her story, Ed Capaldi uses a free writing style that makes it easy to read and follow, and hopefully an enjoyable learning tool. However, it was deemed appropriate that at the outset the reader gets introduced to the relevant academic concepts covered in this chapter which is presented by the second author, the editor of the textbook, and which ties well with the previous chapters, particularly the section that discusses in depth Scrum as a process, following the earlier discussion on teams in Chapter 2.

Author(s):  
Siobhan T. O'Dwyer ◽  
Sharon L. McDonough ◽  
Rebecca Jefferson ◽  
Jennifer Ann Goff ◽  
Michelle Redman-MacLaren

Social media writing groups are an emerging phenomenon in the academic world. Combining the discipline, mentorship, and peer support of face-to-face writing groups, with the convenience, global reach, and interdisciplinary networks of social media, they offer a way for scholars to apply new digital technologies to the old problem of developing, maintaining, and protecting an academic writing practice. Despite their growing popularity, however, there has been little critical or empirical analysis of these groups. Using Shut Up & Write Tuesdays (SUWT) as a case study, this chapter examines the purpose, use, outcomes, and challenges of a social media writing group for academics. Usage data from the three SUWT Twitter accounts, a survey of SUWT participants, and the narrative reflections of the SUWT hosts, are drawn together to highlight the value, strengths, and limitations of social media writing groups as a scholarly activity in the digital age.


Public Voices ◽  
2017 ◽  
Vol 2 (3) ◽  
pp. 61
Author(s):  
Nolan J. Argyle ◽  
Lee M. Allen

Pre-service and in-service MPA students share a common desire for hands-on, real world instruction related to their professional career goals, leading to a pedagogic discounting of fiction as an appropriate tool for analyzing and "solving" problems. However, several factors weigh heavily in favor of using science fiction short stories and novellas in the MPA classroom setting. These include the need for interesting case scenarios exploring various administrative issues; leveling the playing field between the two types of students by de-emphasizing the use of "contemporary" cases; access to literature that explores the future shock of increasing organizational complexity; and the desirability of Rorschach type materials that facilitate discussion of. values and administrative truths. The discussion proceeds by tracing the development of the case study technique, its advantages and disadvantages in the classroom, addressing the utility of "fiction" as an educational resource, and showing how the science fiction literature has matured to the point where it can be applied in all of the major sub-fields of public administration. Several outstanding examples are detailed, and a thorough bibliography is provided.


Author(s):  
Guangyu Xiong ◽  
Huaiyu Wu ◽  
Petri Helo ◽  
Xiuqin Shang ◽  
Gang Xiong ◽  
...  

Author(s):  
Shurli Makmillen ◽  
Michelle Riedlinger

AbstractThis study contributes to research into genre innovation and scholarship exploring how Indigenous epistemes are disrupting dominant discourses of the academy. Using a case study approach, we investigated 31 research articles produced by Mäori scholars and published in the journal AlterNative between 2006 and 2018. We looked for linguistic features associated with self-positioning and self-identification. We found heightened ambiguous uses of “we”; a prevalence of verbs associated with personal (as opposed to discursive) uses of “I/we”; personal storytelling; and a privileging of Elders’ contributions to the existing state of knowledge. We argue these features reflect and reinforce Indigenous scholars’ social relations with particular communities of practice within and outside of the academy. They are also in keeping with Indigenous knowledge-making practices, protocols, and languages, and signal sites of negotiation and innovation in the research article. We present the implications for rhetorical genre studies and for teaching academic genres.


Author(s):  
John F. McGrew

This paper discusses a case study of a design and evaluation of a change management system at a large Telecommunications Corporation. The design and evaluation were done using the facilitated genetic algorithm (a parallel design method) and user decision style analysis. During the facilitated genetic algorithm the design team followed the procedure of the genetic algorithm. Usability was evaluated by applying user decision style analysis to the designed system. The design is compared with an existing system and with one designed by an analyst. The change management system designed by the facilitated genetic algorithm took less time to design and decision style analysis indicated it would be easier to use than the other two systems.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ivana Crestani ◽  
Jill Fenton Taylor

PurposeThis duoethnography explores feelings of belonging that emerged as being relevant to the participants of a doctoral organisational change study. It challenges the prolific change management models that inadvertently encourage anti-belonging.Design/methodology/approachA change management practitioner and her doctoral supervisor share their dialogic reflections and reflexivity on the case study to open new conversations and raise questions about how communicating belonging enhances practice. They draw on Ubuntu philosophy (Tutu, 1999) to enrich Pinar's currere (1975) for understandings of belonging, interconnectedness, humanity and transformation.FindingsThe authors show how dialogic practice in giving employees a voice, communicating honestly, using inclusive language and affirmation contribute to a stronger sense of belonging. Suppressing the need for belonging can deepen a communication shadow and create employee resistance and alienation. Sharing in each other's personal transformation, the authors assist others in better understanding the feelings of belonging in organisational change.Practical implicationsPractitioners will need to challenge change initiatives that ignore belonging. This requires thinking of people as relationships, rather than as numbers or costs, communicating dialogically, taking care with language in communicating changes and facilitating employees to be active participants where they feel supported.Originality/valueFor both practice and academy, this duoethnography highlights a need for greater humanity in change management practices. This requires increasing the awareness and understanding of an interconnectedness that lies at the essence of belonging or Ubuntu (Tutu, 1999).


2013 ◽  
Vol 3 (6) ◽  
pp. 1751-1756 ◽  
Author(s):  
Alireza Shirvani ◽  
Mashallah Valikhani Dehaghani ◽  
Seyed Hassan Mossavi

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