scholarly journals Analisis Tata Kelola Teknologi Informasi pada Lembaga Kursus dan Pelatihan

2015 ◽  
Vol 1 (2) ◽  
pp. 102
Author(s):  
Yusup Darmanto ◽  
M. Suyanto ◽  
Sudarmawan Sudarmawan
Keyword(s):  
Information Technology ◽  
Best Practices ◽  
Competitive Advantage ◽  
Business Processes ◽  
Added Value ◽  
Average Value ◽  
Technology Governance ◽  
Information Technology Governance ◽  
And Training ◽  
Training Institute

Perkembangan teknologi informasi yang semakin cepat sangat mempengaruhi kegiatan usaha manusia di bidang apapun khususnya bidang bisnis. Saat ini tidak dapat dipungkiri bahwa informasi menjadi salah satu sumber daya utama pada suatu perusahaan untuk meningkatkan daya saing terhadap para pesaingnya. Oleh sebab itu, setiap perusahaan mencoba untuk menerapkan teknologi informasi agar dapat meningkatkan efektifitas dan efesiensi dalam proses bisnis, hal ini bertujuan agar mampu memberikan nilai tambah yaitu berupa competitive advantage dalam persaingan bisnis.Banyak hal yang berkaitan dengan pemanfaatan teknologi informasi yang digunakan belum optimal. Maka dari itu penulis berusaha menganalisa kinerja atau kegiatan institusi Lembaga Kursus dan Pelatihan (LKP) tersebut terkait pemanfaatan teknologi informasi, agar dapat memberikan suatu pemikiran yang berdasarkan Best Practices standar COBIT 4.1 sehingga dapat dijadikan bahan pertimbangan dalam mengambil keputusan strategis.Lembaga Kursus dan Pelatihan (LKP) Terra Computer System dan Adi Wahana Informatika di Kota Kediri telah menerapkan tata kelola teknologi informasi pada level Repeatable but Intuitif. Hasil pengolahan kuesioner mendapati nilai rata-rata untuk domain Plan and Organise (PO) dan Acquire and Implement (AI) adalah antara 1,50 – 2,49 dari rentang nilai 0 sampai 5. Artinya telah melakukan tata kelola teknologi informasi masih cukup baik meskipun belum baku.The development of information technology is growing rapidly affect activity in any field of human endeavor, especially in business. Currently there is no doubt that the information becomes one of the main resources in an enterprise to improve competitiveness against its rivals. Therefore, every company tries to implement information technology in order to improve effectiveness and efficiency in business processes, it aims to be able to provide added value in the form of competitive advantage in business competition.Many issues related to the utilization of information technology used is not optimal. Thus the authors have attempted to analyze the performance or activities of the institution Course and Training Institute (CTI) is related to the utilization of information technology, in order to give a thought which is based on Best Practices COBIT 4.1 standards so that it can be considered in making strategic decisions.Courses and Training Institute (CTI) in Kediri have implemented information technology governance at the level of Repeatable but Intuitive. Results of questionnaire processing finds the average value for the domain Plan and organisé (PO) and the Acquire and Implement (AI) is between 1.50 to 2.49 of the value range of 0 to 5. It has been doing information technology governance is still pretty good though not raw.

scholarly journals PERFORMANCE MEASUREMENT OF INFORMATION TECHNOLOGY GOVERNANCE: A CASE STUDY

2016 ◽  
Vol 12 (2) ◽  
pp. 57 ◽  
Author(s):  
Johanes Fernandes Andry
Keyword(s):  
Information Technology ◽  
Performance Measurement ◽  
Business Processes ◽  
Standard Procedure ◽  
It Governance ◽  
Competitive Advantages ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Freight Forwarder ◽  
Key Aspects

Established in 2001, XYZ Cargo is a Freight Forwarder Service Company specialized in the logistic transportation located in Jakarta. XYZ Cargo has broad experiences in both ocean freight and air freight service and has more than sixty agents of partnership around the world. XYZ Cargo has implemented Information Technology (IT) that covers all key aspects of business processes of the enterprise. It has an impact on the strategic and competitive advantages of its success. Many organizations have started implementing IT governance in order to achieve the collaboration between business and IT. The purpose of this research is to get an overview of performance measurement of the currently-running IT Governance with several aspects to consider such as effectiveness, efficiency, functional unit of information technology within an organization, data integrity, safeguarding assets, reliability, confidentiality, availability, and security. The analytical tool used in this research is the COBIT 5 standard procedure by ISACA. The result of IT Governance based on COBIT 5 in domain EDM, shows average values at the level of 2.0 until 2.7 (managed process) for EDM01, EDM02, EDM03 and 1.3 until 1.7 (performed process) for EDM04, EDM05.

scholarly journals Evaluation of Information Technology Governance in Banking Companies Using BSC and COBIT 4.1

2021 ◽  
Vol 2 (2) ◽  
pp. 23-27
Author(s):  
Elvis Pawan
Keyword(s):  
Information Technology ◽  
Balanced Scorecard ◽  
Industrial Revolution ◽  
Maturity Level ◽  
The Balanced Scorecard ◽  
Average Value ◽  
Technology Governance ◽  
Business Change ◽  
Information Technology Governance ◽  
A Company

Abstract - The era of industrial revolution 4.0, the progress of companies to achieve their vision and mission goals, is largely determined by the role of information technology, especially banking companies such as BPR PMM, the problem is that BPR PPM has not fully realized the importance of managing a business change, in order to maintain the company's existence. To determine the maturity level of the application of information technology in a company, it is necessary to conduct a thorough evaluation. In this study, there are seventeen processes in Cobit 4.1 that are solved on an internal balanced scorecard perspective. Cobit is a framework that is very well used in measuring the effectiveness of the application of information technology, while the balanced scorecard (BSC) is a framework that is very suitable to be applied to measure or assess the performance of a company. The combination of the two frameworks can provide a clear picture of internal perspectives that can be used by company leaders in improving information technology governance. This study resulted in a conclusion that the company maturity level in terms of business change management based on Cobit 4.1 and the internal balanced scorecard perspective has an average value of 2.90 at level 3 with defined categories.

scholarly journals IT Governance Audit with COBIT 5 Framework on DSS Domain

2018 ◽  
pp. 279-286
Author(s):  
Vernando Jarsa ◽  
Kevin Christianto
Keyword(s):  
Information Technology ◽  
Business Process ◽  
Business Processes ◽  
Repair Process ◽  
Assessment Method ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Level 1 ◽  
Process Controls ◽  
Capability Level

Information technology in organizations plays an important role for the continuity of their current business processes. Almost every organization already has information technology and dependence on their information technology. With the existence of information technology, it can help business process in the organization runs smoothly, and according to desired by every organization. But not infrequently the information technology that has been operating has problems that are very annoying and hinder the business process of the organization. Problems that exist in this company is at the time of maintenance and custom or repair process undertaken by the company. With the existence of the problem, the writer wanted to audit the existing governance in companies that have problems regarding aspects of information technology delivery. The author uses the COBIT 5 framework on the DSS domain (Deliver, Service, and Support) and focuses on the sub domains of DSS01 Manage Operations, DSS02 Manage Service Requests and Incidents, DSS03 Manage Problems, and DSS06 Manage Business Process Controls. The assessment method used is a capability model consisting of five capability levels. Based on the audit of information technology governance conducted by researchers using COBIT 5, then the conclusion of this study is the average capability level of the overall process obtained most of the process has reached level 1 performed process.

scholarly journals Cici Cahyanti 165100109,Audit

2020 ◽  
Author(s):  
cici cahyanti
Keyword(s):  
Information Technology ◽  
Information Systems ◽  
Business Processes ◽  
It Governance ◽  
System Implementation ◽  
Maturity Level ◽  
Technology Governance ◽  
Information Technology Governance ◽  
National Bank ◽  
Effectiveness And Efficiency

AbstractBCA is a national bank established in 1957 and has continued to grow. Nowadays the bank has supported business processes in various companies, such as the use of attendance information systems. During this system implementation, it has been running to support the procedures of attendance activities. The purpose of this research is to get an overview of the performance of information technology governance in order to determine the extent of maturity level which is currently running, with a few aspects to consider such as effectiveness and, efficiency. The conclusion that can be drawn from the research that has been done is IT governance at the BCA has been done, although still run optimally within each IT process contained in the sub domain Monitor Evaluate Assess (MEA) on average was at 3.0 (defined process) for sub domain DS1, DS5, DS10 and ME2.Keywords— Audit SI, Absensi, BCA, COBIT 4

The Role of IT Governance Practices in Creating Business Value in SMEs

2012 ◽  
Vol 24 (2) ◽  
pp. 1-17 ◽  
Author(s):  
Carla Wilkin
Keyword(s):  
Information Technology ◽  
Business Processes ◽  
Business Value ◽  
It Investment ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Governance Practices ◽  
Core Elements ◽  
Medium Enterprises ◽  
Tourist Accommodation

Much has been written about information technology governance (ITG) in larger organizations, wherein control of information technology (IT) is addressed with attention to three core elements, namely structures, processes, and relational mechanisms. These elements focus on governing the size of IT investment, the ubiquity of IT functionality to business processes and the demonstrated value from IT investment. For Small-to-Medium Enterprises (SMEs) it is less apparent how IT is or should be governed, how these core elements may contribute to ITG, and how this all contributes to the creation of business value. Through a survey of small SMEs in the Australian tourist accommodation industry regarding their use of and planning for IT investment to deliver business value, this paper delivers new understanding about SME practices related to governing IT. Findings revealed evidence of some sound practices but the opportunity to achieve greater strategic business value beyond the largely operational value already acquired. The paper concludes by proposing a redefined framework of the core elements of structures, processes, and relational mechanisms that is tailored to an SME context.

scholarly journals PENILAIAN TATA KELOLA TEKNOLOGI INFORMASI PADA SISTEM LOGISTIK PT XYZ BERDASARKAN COBIT (INFORMATION TECHNOLOGY GOVERNANCE ASSESSMENT AT LOGISTIC SYSTEM OF PT XYZ BASED ON COBIT)

2018 ◽  
Vol 9 (2) ◽  
pp. 125
Author(s):  
Reza Zulfikar Ruslam ◽  
Nur Indrawati ◽  
Yan Andriariza Ambhita Sukma
Keyword(s):  
Information Technology ◽  
Service Delivery ◽  
Service Provision ◽  
Business Processes ◽  
Logistics System ◽  
Technology Governance ◽  
Logistics Service ◽  
Business Goals ◽  
Information Technology Governance ◽  
Corrective Actions

AbstractInformation Technology governance assessment at PT XYZ is deemed necessary to provide recommendations for corrective actions related to logistics service provision which are the main business processes of PT XYZ. This study uses the COBIT 4.1 framework with the scope of the logistics system. This study produces recommendations for corrective actions related to IT governance based on the COBIT 4.1 framework in the PT XYZ logistics system. The study produced problem-root improvement recommendations, matury-level improvement recommendations, IT Goals recommendations, and Business Goals recommendations; derived from 4 (four) domains in COBIT 4.1, namely: Planning and Organizing (PO), Procurement and Implementation (AI), Service Delivery and Support (DS), and Monitor and Evaluation (ME). AbstrakPenilaian tata kelola Teknologi Informasi pada PT XYZ dipandang perlu dilakukan untuk memberikan rekomendasi tindakan perbaikan terkait penyediaan layanan logistik yang merupakan proses bisnis utama PT XYZ. Penelitian ini menggunakan kerangka kerja COBIT 4.1 dengan lingkup sistem logistik. Penelitian ini mengasilkan rekomendasi tindakan perbaikan terkait tata kelola TI berdasarkan kerangka kerja COBIT 4.1 pada sistem logistik PT XYZ. Penelitian menghasilkan rekomendasi perbaikan akar masalah, rekomendasi perbaikan tingkat maturitas, rekomendasi IT Goals, dan rekomendasi Business Goals; yang berasal dari 4 (empat) domain dalam COBIT 4.1, yaitu: Perencanaan dan Pengorganisasian (PO), Pengadaan dan Implementasi (AI), Penyampaian Layanan dan Dukungan (DS), dan Monitor dan Evaluasi (ME).

Configurations of Information Technology Governance Practices and Business Unit Performance

2017 ◽  
Vol 8 (2) ◽  
pp. 1-27
Author(s):  
Afaf Tabach ◽  
Anne-Marie Croteau
Keyword(s):  
Information Technology ◽  
Financial Performance ◽  
Business Processes ◽  
It Governance ◽  
Business Unit ◽  
Technology Governance ◽  
Business Units ◽  
Financial Perspective ◽  
Information Technology Governance ◽  
Governance Practices

The main objective of this article is to investigate the existence of configurations of information technology governance within organizations and to zoom in on their role in driving business value. This study proposes a research model that relies on the configurational theory in an attempt to reveal different clusters of IT governance practices and link them with the performance of business units from a financial and non-financial perspective. To test the model, 57 matched surveys were collected from medium to large international organizations. Three configurations of IT governance practices have emerged with distinct and significant impact on the business unit non-financial performance. However, no significant impact on the business unit financial performance was directly found. The results show that more mature IT governance practices within organizations can result in higher levels of performance at the business unit level in terms of business processes, decision making, innovation, and legal and ethical compliance.

Audit Sistem Informasi Menggunakan Cobit 5.0 Domain DSS pada PT Erajaya Swasembada, Tbk

2016 ◽  
Vol 7 (1) ◽  
pp. 38-44
Author(s):  
Wella Wella
Keyword(s):  
Information Technology ◽  
Mobile Phones ◽  
Enterprise Resource Planning ◽  
Business Processes ◽  
Resource Planning ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Provision Of Services ◽  
Level 3 ◽  
Incident Handling

The object of research is PT Erajaya Swasembada, Tbk. The company was founded in 1990, running a business as a distributor of mobile phones, which has outlets in various cities in Indonesia. Studied business processes includes sales, purchasing, finance, and warehouse, ERP (Enterprise Resource Planning). The research was conducting an audit of information technology governance at PT Erajaya Swasembada, Tbk, which is more  focused on users who are involved in the cycle of the company’s Enterprise Resource Planning use. Auditing information technology governance using the COBIT 5.0 framework, focusing on the domain Deliver, Service, and  Support (DSS). The results obtained from this study is any process that exist in the domain Deliver, Service, and Support (DSS) is in level 3  (established process) and 4 (predictable process) capability models. For DSS01, DSS02 and DSS06 is at level 4, while for the DSS03, DSS04 and DSS05 is at level 3. The company has already implemented the service and support of information technology governance is well proven from their  operational procedures in the provision of services to internal and external, incident handling procedures, and maintenance control of appropriate  business processes. Service and support of information technology remains to be improved in a sustainable manner. Key Words: Audit; IT Governance Audit; COBIT 5.0; Deliver; Service; and Support (DSS); Capability Model.

scholarly journals ANALISIS PENERAPAN TATA KELOLA TEKNOLOGI INFORMASI MENGGUNAKAN COBIT 4.1 PADA PEMINJAMAN BUKU PERPUSTAKAAN “STUDI KASUS PERPUSTAKAAN KABUPATEN KARAWANG”

BUANA ILMU ◽  
2021 ◽  
Vol 5 (2) ◽  
pp. 158-175
Author(s):  
Tukino ◽  
Faqih Pratama Muthi ◽  
Aditia Agustian
Keyword(s):  
Information Technology ◽  
Information System ◽  
Information Systems ◽  
Good Governance ◽  
Information Service ◽  
Maturity Level ◽  
Average Value ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Level 3

Perpustakaan Kab. Karawang dikelola oleh Dinas Arsip dan Dokumentasi Kabupaten Karawang. Dalam melaksanakan Tugas Pokok dan Tanggung Jawab perlu di dukung adanya Tata Kelola Teknologi Informasi yang memadai untuk menjamin sistem Informasi dapat digunakan dengan baik dan memberikan kemudahan bagi staf perpustakaan atau anggota perpustakaan. Untuk mengetahui kesiapan dalam menerapakan sistem informasi diperlukan Analisa Tata kelola Teknologi Informasi dengan menggunakan Cobit 4.1. Kerangka kerja Cobit 4.1 adalah kerangka kerja yan tepat untuk mengetahui tingkat kematangan tata kelola teknologi informasi. Tujuan dari penelitian ini adalah untuk mendapatkan hasil evaluasi berdasarkan tingkat kematangan dan menghasilkan rekomendasi untuk memperbaiki tata kelola teknologi informasi. Berdasarkan hasil analisis tingkat kematangan dalam pengelolaan Tata Kelola Teknologi Informasi Dari Nilai Rata-rata maturity level dari Sistem Informasi Perpustakaan Kab Karawang adalah 2.84 berada pada level 3 (Defined). Untuk mencapai level 4 : 3.50 – 4.49 (Managed) sehinga masih terdapat kekurangan minimal sebesar 0.66. Untuk memenuhi leve 4, perlu meningkatkan tata kelola yang baik. Sedangkan Nilai maturity level terendah adalah DS4 seebsar 1.86, ini perlu ada usaha yang keras untuk mencapai level 3. Untuk nilai maturity level tertinggi adalah pada sistem layanan informasi Perpustakaan Kab Karawang pada Proses DS01 “Mendefinisikan dan mengelola tingkat layanan” adalah 4.18 berada pada level 4 (Managed) yaitu : 3.50 – 4.49. Hasil maturity menunjukan bahwa pengukuran dan pemantaun terhadap kepatuhan dengan prosedur, serta pengambilan tindakan jika proses tidak berjalan secara efektif, dapat dilakukan perbaikan proses dilakukan secara konstan. Implementasi proses dilakukan secara baik. Otomasi dan perangkat yang digunakan terbatas. Kata Kunci : Audit, Tata Kelola, Cobit 4.1 Maturity, Sistem Informasi District Library. Karawang is managed by the Karawang Regency Archives and Documentation Service. n carrying out the Main Duties and Responsibilities, it is necessary to support the existence of adequate Information Technology Governance to ensure the information system can be used properly and provide convenience for library staff or library. To determine readiness in implementing information systems, it is necessary to analyze Information Technology Governance using COBIT 4.1. The Cobit 4.1 framework is an appropriate framework to determine the maturity level of information technology governance. The purpose of this study is to obtain evaluation results based on maturity levels and produce recommendations for improving information technology governance. Based on the results of the analysis of the level of maturity in the management of Information T echnology Governance, the average value of the maturity level of the Karawang Regency Library Information System is 2.84, which is at level 3 (Defined). To reach level 4: 3.50 - 4.49 (Managed) so that there is still a minimum deficiency of 0.66. To meet level 4, good governance is needed. While the lowest maturity level value is DS4 of 1.86, this requires hard effort to reach level For the highest level of maturity is the information service system of the Karawang District Library on the DS01 Process "Defining and managing service levels" is 4.18 at level 4 (Managed), namely: 3.50 - 4.49. The results of maturity show that measurement and monitoring of compliance with procedures, as well as taking action if the process is not running effectively, can be carried out continuously. The process implementation is done well. Limited automation and devices used. Keywords: Audit, Governance, Cobit 4.1 Maturity, Information Systems

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