Configurations of Information Technology Governance Practices and Business Unit Performance

2017 ◽  
Vol 8 (2) ◽  
pp. 1-27
Author(s):  
Afaf Tabach ◽  
Anne-Marie Croteau
Keyword(s):  
Information Technology ◽  
Financial Performance ◽  
Business Processes ◽  
It Governance ◽  
Business Unit ◽  
Technology Governance ◽  
Business Units ◽  
Financial Perspective ◽  
Information Technology Governance ◽  
Governance Practices

The main objective of this article is to investigate the existence of configurations of information technology governance within organizations and to zoom in on their role in driving business value. This study proposes a research model that relies on the configurational theory in an attempt to reveal different clusters of IT governance practices and link them with the performance of business units from a financial and non-financial perspective. To test the model, 57 matched surveys were collected from medium to large international organizations. Three configurations of IT governance practices have emerged with distinct and significant impact on the business unit non-financial performance. However, no significant impact on the business unit financial performance was directly found. The results show that more mature IT governance practices within organizations can result in higher levels of performance at the business unit level in terms of business processes, decision making, innovation, and legal and ethical compliance.

scholarly journals PERFORMANCE MEASUREMENT OF INFORMATION TECHNOLOGY GOVERNANCE: A CASE STUDY

2016 ◽  
Vol 12 (2) ◽  
pp. 57 ◽  
Author(s):  
Johanes Fernandes Andry
Keyword(s):  
Information Technology ◽  
Performance Measurement ◽  
Business Processes ◽  
Standard Procedure ◽  
It Governance ◽  
Competitive Advantages ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Freight Forwarder ◽  
Key Aspects

Established in 2001, XYZ Cargo is a Freight Forwarder Service Company specialized in the logistic transportation located in Jakarta. XYZ Cargo has broad experiences in both ocean freight and air freight service and has more than sixty agents of partnership around the world. XYZ Cargo has implemented Information Technology (IT) that covers all key aspects of business processes of the enterprise. It has an impact on the strategic and competitive advantages of its success. Many organizations have started implementing IT governance in order to achieve the collaboration between business and IT. The purpose of this research is to get an overview of performance measurement of the currently-running IT Governance with several aspects to consider such as effectiveness, efficiency, functional unit of information technology within an organization, data integrity, safeguarding assets, reliability, confidentiality, availability, and security. The analytical tool used in this research is the COBIT 5 standard procedure by ISACA. The result of IT Governance based on COBIT 5 in domain EDM, shows average values at the level of 2.0 until 2.7 (managed process) for EDM01, EDM02, EDM03 and 1.3 until 1.7 (performed process) for EDM04, EDM05.

Information technology governance practices based on sufficiency economy philosophy in the Thai university sector

2015 ◽  
Vol 28 (1) ◽  
pp. 195-223 ◽  
Author(s):  
Kallaya Jairak ◽  
Prasong Praneetpolgrang ◽  
Pilastpongs Subsermsri
Keyword(s):  
Information Technology ◽  
It Governance ◽  
Content Type ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Governance Practices ◽  
Initial Idea ◽  
Sufficiency Economy Philosophy ◽  
Depth Interviews ◽  
Practical Implications

Purpose – The purpose of this paper is to develop a formal set of information technology (IT) governance practices based on sufficiency economy philosophy (SEP) to support the generic context for Thai universities. Design/methodology/approach – The research methodology in this study is divided into two main phases that are conceptualization and operationalization. In the phase of conceptualization, the authors reviewed literature related to the implementation of IT governance in universities and the principles of SEP in order to conceptualize an initial idea of IT governance on the basis of SEP. In the phase of operationalization, the authors performed in-depth interviews with the CIOs of 20 universities, five IT experts, and five SEP experts in order to verify the proposed concept. Findings – This study provides two key findings: the IT governance practices based on SEP for Thai universities and the mapping of IT governance practices based on SEP with ISO/IEC 38500. Practical implications – The total of 65 practices presented in this study can be used as a guideline for handling of IT governance issues in Thai universities. Originality/value – This study provides university IT governance practices based on the principles of SEP that is widely accepted and highly appreciated in Thailand.

scholarly journals Cici Cahyanti 165100109,Audit

2020 ◽  
Author(s):  
cici cahyanti
Keyword(s):  
Information Technology ◽  
Information Systems ◽  
Business Processes ◽  
It Governance ◽  
System Implementation ◽  
Maturity Level ◽  
Technology Governance ◽  
Information Technology Governance ◽  
National Bank ◽  
Effectiveness And Efficiency

AbstractBCA is a national bank established in 1957 and has continued to grow. Nowadays the bank has supported business processes in various companies, such as the use of attendance information systems. During this system implementation, it has been running to support the procedures of attendance activities. The purpose of this research is to get an overview of the performance of information technology governance in order to determine the extent of maturity level which is currently running, with a few aspects to consider such as effectiveness and, efficiency. The conclusion that can be drawn from the research that has been done is IT governance at the BCA has been done, although still run optimally within each IT process contained in the sub domain Monitor Evaluate Assess (MEA) on average was at 3.0 (defined process) for sub domain DS1, DS5, DS10 and ME2.Keywords— Audit SI, Absensi, BCA, COBIT 4

The Role of IT Governance Practices in Creating Business Value in SMEs

2012 ◽  
Vol 24 (2) ◽  
pp. 1-17 ◽  
Author(s):  
Carla Wilkin
Keyword(s):  
Information Technology ◽  
Business Processes ◽  
Business Value ◽  
It Investment ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Governance Practices ◽  
Core Elements ◽  
Medium Enterprises ◽  
Tourist Accommodation

Much has been written about information technology governance (ITG) in larger organizations, wherein control of information technology (IT) is addressed with attention to three core elements, namely structures, processes, and relational mechanisms. These elements focus on governing the size of IT investment, the ubiquity of IT functionality to business processes and the demonstrated value from IT investment. For Small-to-Medium Enterprises (SMEs) it is less apparent how IT is or should be governed, how these core elements may contribute to ITG, and how this all contributes to the creation of business value. Through a survey of small SMEs in the Australian tourist accommodation industry regarding their use of and planning for IT investment to deliver business value, this paper delivers new understanding about SME practices related to governing IT. Findings revealed evidence of some sound practices but the opportunity to achieve greater strategic business value beyond the largely operational value already acquired. The paper concludes by proposing a redefined framework of the core elements of structures, processes, and relational mechanisms that is tailored to an SME context.

scholarly journals Maturity Evaluation of Information Technology Governance in PT DEF Using Cobit 5 Framework

2017 ◽  
Vol 2 (1) ◽  
Author(s):  
Mayang Anglingsari Putri ◽  
Ismiarta Aknuranda ◽  
Wayan Firdaus Mahmudy
Keyword(s):  
Information Technology ◽  
Business Processes ◽  
It Governance ◽  
Research Results ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Support Domain ◽  
And Control ◽  
A Company ◽  
Capability Level

Information technology  governance is used to guide and control an organization in achieving the goals that had been planned in advance. PT DEF is a company which utilises information technology to support its business processes. Nevertheless,  it indeed  requires an IT governance that can be beneficial as a reference for IT activities in order to run properly. This research intends to conduct an audit of information technology governance based on the COBIT 5 framework domain, which is  DSS (Deliver, Service, and Support) domain in the process of DSS03 (Manage Problems). According to the research results, the values that have been obtained from the process of DSS03 capability level was 64.66%, that is regarded as Partially Achieved. Capability level will be used as a reference in seeking gap contained in the domain of DSS03 process. Furthermore, these would be able to make recommendations aimed at increasing the value of the expected maturity. This research contributes to the evaluation results and recommendations to improve the capability level on the DSS03 domain, hence  PT DEF can upgrade its IT governance by using DSS03 process.

IT Governance Institutionalisation

2015 ◽  
pp. 306-337
Author(s):  
Sureerat Saetang ◽  
Abrar Haider
Keyword(s):  
Information Technology ◽  
Success Factors ◽  
Business Processes ◽  
Technology Infrastructure ◽  
Information Technology Infrastructure ◽  
Technology Governance ◽  
Job Functions ◽  
Information Technology Governance ◽  
Governance Practices ◽  
Levels Of Service

Information technology infrastructure in contemporary large-sized service organisations is growing exponentially in terms of purpose, kind, scope, and complexity. As a result, these organisations are adopting a variety of information technology governance practices to achieve sustained levels of service to meet organisational goals and objectives. This chapter presents a case study of information technology governance in a hospital. It shows that information technology governance practices need to be institutionalised in the social, cultural, technical, and structural environment to produce the desired organisational behavior of responsibility and accountability. It highlights the key success factors that have led to successful assimilation of these practices with business processes, job functions, and workflows in the case organization. This study, thus, expands the theoretical and practical views on implementation of information technology governance.

Framing Information Technology Governance in the Public Sector: Opportunities and Challenges

2015 ◽  
Vol 11 (4) ◽  
pp. 89-101 ◽  
Author(s):  
Khalifa Al-Farsi ◽  
Ramzi EL Haddadeh
Keyword(s):  
Decision Making ◽  
Information Technology ◽  
Public Sector ◽  
It Governance ◽  
Decision Makers ◽  
The Public ◽  
Technology Governance ◽  
Support Organizations ◽  
Information Technology Governance ◽  
Decision Making Processes

Information technology governance is considered one of the innovative practices that can provide support for decision-makers. Interestingly, it has become increasingly a de facto for organizations in seeking to optimise their performance. In principle, information technology governance has emerged to support organizations in the integration of information technology (IT) infrastructures and the delivery of high-quality services. On the other hand, decision-making processes in public sector organisations can be multi-faceted and complex, and decision makers play an important role in implementing technology in the public sector. The aim of this paper is to shed some light on current opportunities and challenges that IT governance is experiencing in the context of public sector services. In this respect, this paper examines the factors influencing the decision-making process to fully appreciate IT governance. Furthermore, this study focuses on combining institutional and individual perspectives to explain how individuals can take decisions in response to institutional influences.

scholarly journals Analisis Information Technology Governance Pada PT. Pertamina (Persero)

2013 ◽  
Vol 5 (1) ◽  
pp. 52
Author(s):  
Sisilia Thya Safitri
Keyword(s):  
Information Technology ◽  
Corporate Governance ◽  
It Governance ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Code Of Corporate Governance

Information Technology Governance (IT Governance) merupakan faktor penting bagi organisasi atau perusahaan dalam memanfaatkan teknologi informasi. Adanya IT Governance akan memberikan jaminan bahwa pemanfaatan teknologi informasi dapat sejalan dengan tujuan organisasi. PT. Pertamina (Persero) sebagai perusahaan minyak berskala nasional yang telah berkomitmen untuk memberikan kontribusi yang terbaik bagi perekonomian Indonesia telah melakukan transformasi perusahaan menjadi dua tema besar, yaitu fundamental dan bisnis. Untuk mendukung komitmen tersebut, maka diperlukan peran IT yang besar. Pada Code of Corporate Governance PT.Pertamina, dicantumkan mengenai pentingnya penerapan IT Governance dalam mendukung proses bisnis yang dilakukan PT. Pertamina.

scholarly journals Tata Kelola Teknologi Informasi Pada Sektor Publik: Penyelarasan Teknologi Informasi Dengan Visi Kepemimpinan (Studi Kasus: Kota Salatiga dan Kabupaten Bengkayang)

2021 ◽  
Vol 8 (6) ◽  
pp. 1319
Author(s):  
Andeka Rocky Tanaamah ◽  
Agustinus Fritz Wijaya ◽  
Sarah Ayu Maylinda
Keyword(s):  
Information Technology ◽  
Good Governance ◽  
It Governance ◽  
Implementation Strategies ◽  
It Services ◽  
Adoption Of Technology ◽  
The Public ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Private And Public

<p class="Abstrak">Tata kelola Teknologi Informasi (TI) dibutuhkan di suatu organisasi pada saat ini menjadi perhatian utama dalam mengembangkan layanan yang telah berbasis TI. Adanya kebutuhan untuk menghasilkan kualitas layanan TI yang kredibel dan transparan telah mendorong setiap organisasi baik sektor swasta maupun sektor publik. Beberapa penelitian menunjukkan bahwa 75% adopsi suatu teknologi sering berujung kegagalan. Persoalan utama yang menyebabkan kegagalan implementasi <em>Information Technology Governance</em> (ITG) terletak pada operasional TI. Penelitian ini bertujuan untuk: 1) mengidentifikasi faktor-faktor kepemimpinan yang menitikberatkan kepada TI berpengaruh dalam keberhasilan maupun kegagalan implementasi tata kelola TI; (2) Sejauh mana mana visi kepemimpinan dapat mendorong implementasi ITG pada Sektor Publik. Metode kualitatif digunakan untuk memecahkan masalah tersebut, lokasi penelitian ini berada di Kota Salatiga dan Kabupaten Bengkayang. Dalam penelitian ini ditemukan faktor-faktor yang berperan seperti: komitmen kepala daerah, kemampuan dalam menjabarkan visi dan misi, ketersediaan regulasi dan aturan, dukungan untuk mengimplementasikan TI, kemampuan dalam konsolidasi dan pengelolaan, penataan kelembagaan, dukungan dan alokasi anggaran, ketersediaan infrastruktur, sumber daya manusia, dan kemampuan dalam mengembangkan strategi implementasi. Oleh karena faktor tersebut, dukungan visi kepemimpinan dalam mengembangkan tata kelola pemerintahan dapat menjadi basis reformasi birokrasi.</p><p class="Abstrak"> </p><p class="Abstrak"><em><strong>Abstract</strong></em></p><p class="Abstract"><em>Information Technology (IT) governance is required in an organization is currently a major concern in developing IT-based services. The need to produce quality IT services that are credible and transparent has encouraged every organization, both private and public sectors. Several studies show that 75% of the adoption of technology often leads to failure. The main problem that causes the failure of the implementation of Information Technology Governance (ITG) lies in IT operations. This study aims to: 1) identify leadership factors that focus on IT that influence the success or failure of IT governance implementation; (2) The extent to which the leadership vision can encourage the implementation of ITG in the Public Sector. Qualitative methods are used to solve the problem, the location of this research is in Salatiga City and Bengkayang Regency. This study found factors that play a role such as the commitment of the regional head, the ability to describe the vision and mission, the availability of regulations and rules, support for implementing IT, the ability to consolidate and manage, institutional structuring, support, and budget allocation, availability of infrastructure, resources human resources, and the ability to develop implementation strategies. Because of these factors, the support for the vision of leadership in developing good governance can be the basis for bureaucratic reform.</em></p><p class="Abstrak"><em><strong><br /></strong></em></p>

scholarly journals Using information technology governance, risk management and compliance (GRC) as a creator of business values – a case study

2011 ◽  
Vol 12 (1) ◽  
pp. 115-125 ◽  
Author(s):  
Sam Lubbe ◽  
Osden Jokonya
Keyword(s):  
Information Technology ◽  
Risk Management ◽  
It Governance ◽  
Business Values ◽  
Study Approach ◽  
Technology Governance ◽  
Business Units ◽  
It Decision Making ◽  
Governance Risk

The relationship between Information Technology (IT) Governance, Risk Management and Compliance (GRC) and organisation business values continues to interest academics and practitioners (IT Governance Institute, 2003). Like governance, risk management and compliance generally, IT GRC is about the decision rights and accountabilities that encourage desirable behaviour in the use of IT (IT Governance Institute, 2003). A case study approach was used in an organisation with many business units. The organisation selected is a mining company, RioZim, situated in Zimbabwe. Data was collected from business units on IT issues and business values. The interviews centred on the IT GRC practices based on responsibility and authority for IT decision making. The results suggest that IT GRC does not adequately support business values. The study revealed that business values should drive IT GRC and IT GRC should be the responsibility of executives and all business units.

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