Transition from Paper to Online Course Evaluation: Preliminary Trends in Student Response Rate and Overall Professor Evaluation
Student evaluation of teaching (SET) hasbeen used as a metric to arguably evaluate instructoreffectiveness and quality of instruction since the 1920s.SET is used in decisions regarding annual evaluation (offaculty) and is one of the most researched topics inevaluation of instructor effectiveness. Central researchquestions associated with SET include whether SET is anappropriate measure of effectiveness and whether it leadsto improved teaching and quality of graduates.In the fall 2013, the Faculty of Engineering at theUniversity of Alberta for the first time administered SETonline. The transition from paper-based and in class SETto online and out of class SET provides a uniqueopportunity to investigate changes in SET response rateand ratings of overall instructor effectiveness that couldbe attributed to change in protocol and that wouldsuggest protocol-related bias. Our preliminary resultsshow lower response rates for online SET andeffectiveness scores that were outside one standarddeviation of the previous 5-year mean. These findingsshow the importance of continuing to monitor web-basedSET results and point to directions of further research. Atthis time, this will not be possible, as the Faculty ofEngineering has discontinued online SET testing after asingle term.