scholarly journals Effectiveness of Information Communication Technology Use in Enhancing Quality Management in Public Secondary Schools in Uasin Gishu County, Kenya

Author(s):  
Ngetuga Norah Jeruto ◽  
Moses Kapkiai ◽  
Rachel Koros

This chapter gives a broad review of the literature on business excellence. It considers the rise of business excellence and the meaning of the term, together with the use of business excellence models and awards. It focuses in particular on the fundamental concepts of excellence and the four criteria in the European Foundation for Quality Management (EFQM) model (customer results, people results, society results, and business results). There are a number of different international approaches used to measure business excellence in general and in UAE in particular, including the UAE-based business excellence scheme and Sheikh Khalifa Excellence Award. In addition, this chapter covers the concept of Information communication technology in general and its application in UAE.


2021 ◽  
Vol 3 (4) ◽  
pp. 23-39
Author(s):  
Catherine A. Muthoki Mutuku ◽  
◽  
Chrispine Ouma Nyandiwa ◽  
Bibiana Ngundo ◽  
◽  
...  

The study attempted to investigate the challenges that the monastic religious encounter in the use of information communication technologies with reference to internet, mobile phones, computers/laptops and digital televisions; and their coping strategies, a case of the Missionary Benedictine Sisters of Tutzing (MBST) in Nairobi Priory, Kenya. The world today is witnessing tremendous changes and development in the information and communication technologies. However, there is scanty literature that addresses the challenges and the strategies that can be used by religious consecrated men and women, to cope up with the modern communication technologies effectively. The study employed sequential explanatory mixed methods. The target population included the perpetually professed sisters, junior sisters in the leadership team (superiors, formators and administrators) of the monastic religious congregation of the MBST Nairobi Priory, Kenya. Questionnaires, interviews and focus group discussion (FGD) were the instruments used to collect data. The findings of the study in which both the challenges and the strategies were presented in a 4-point Likert scale and respondents were asked to indicate their choices from; 4=Strongly agree, 3=Agree, 2=Disagree, 1=Strongly disagree revealed that: With the challenges the use of ICTs pose to the monastic lifestyle (community life and the evangelical counsels); majority of them in all the 14 challenges presented, agreed and strongly agreed to them. Likewise the interviews and FGD had similar experiences with the same challenges. The strategies for coping up with the challenges too showed similar responses to a greater extent in agreement. From the study it is clear that, as monastic religious, the MBST cannot not afford to be alien to the modern means of communication as they are the chief means of information and education, of guidance and inspiration. Since they are unavoidably embedded in daily life, the religious consecrated should use them conscientiously and responsibly to become a factor of humanization, which calls for a proper formation of conscience. Keywords: Information Communication Technology, Challenges, Coping Strategies, Monastic Religious Life, Missionary Benedictine Sisters of Tutzing, Kenya


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