scholarly journals Analisis SIMRS Dengan Metode PIECES Di RSU Dr. H. Koesnadi Bondowoso

2020 ◽  
Vol 8 (2) ◽  
pp. 106-117
Author(s):  
Finno Harta Dinata ◽  
Atma Deharja
Keyword(s):  
Information System ◽  
Service Quality ◽  
Hospital Information System ◽  
Economic Value ◽  
User Needs ◽  
Performance Information ◽  
Application Service ◽  
Improve Hospital ◽  
Performance Results ◽  
Improve Service Quality

Hospital Information System (HIS) is an important component to improve hospital service quality. HIS  at General Hospital Dr. H. Koesnadi Bondowoso has been running for about 5 years since 2015. HIS implementation is not optimal because there are still various problems in its implementation.  The problem such as errors in printing reports so users must create reports manually. This research was aimed to analyze the application of hospital information systems using the PIECES method. This type of research is qualitative. It showed that the information Hospital Information System (HIS) performance results based on aspects of performance Hospital Information System (HIS) performance goes according to user needs, information aspects of information generated accurately, aspects of economics have produced economic value, running control aspects related to control and system security, efficiency aspects have provided efficiencies in its application, service aspect has made it easy for system users. Based on aspects of Performance, Information, Economic, Control, Efficiency, and Service Hospital Information System (HIS) performance has been running according to user needs, but it is not free from various problems, so there needs a efforts to improvement and development of Hospital Information System (HIS) through the recommendation of researchers so that Hospital Information System (HIS) can maintain quality and improve service quality to patients.

scholarly journals Using SERVQUAL Model to Assess Hospital Information System Service Quality

2019 ◽  
Vol In Press (In Press) ◽  
Author(s):  
Mohamad Jebraeily ◽  
Bahlol Rahimi ◽  
Zahra Zare Fazlollahi ◽  
Hadi Lotfnezhad Afshar
Keyword(s):  
Information System ◽  
Service Quality ◽  
Hospital Information System ◽  
System Service

Quality antecedents and performance outcome of cloud-based hospital information system continuance intention

2020 ◽  
Vol 33 (3) ◽  
pp. 654-683 ◽  
Author(s):  
Yung-Ming Cheng
Keyword(s):  
Information System ◽  
Service Quality ◽  
Hospital Information System ◽  
Equation Modeling ◽  
Quality Factors ◽  
Continuance Intention ◽  
Performance Impact ◽  
Content Type ◽  
Cloud Storage Service ◽  
And Performance

PurposeThis study's purpose is to propose an integrated model based on expectation-confirmation model (ECM), task-technology fit (TTF) model, and updated DeLone and McLean information system (IS) success model to examine whether quality factors and TTF as antecedents to physician beliefs can affect physicians' continuance intention of the cloud-based hospital information system (HIS) and performance impact.Design/methodology/approachSample data for this study were collected from physicians at five hospitals in Taiwan. A total of 500 questionnaires were distributed, and 305 (61.0 percent) usable questionnaires were analyzed using structural equation modeling in this study.FindingsThis study verified that physicians' perceived information quality, system quality, general technical support service quality, and cloud storage service quality all positively caused their PU, confirmation, and perceived TTF in the cloud-based HIS, which together explained their satisfaction with the system, and subsequently led to their continuance intention of the system and performance impact.Originality/valueFirst, IS-related and cloud-related quality factors are simultaneously taken into consideration within this study's research model, and empirical results reveal deep insights into quality evaluation in the field of physicians' cloud-based HIS continuance intention. Next, this study contributes to an understanding of TTF in explaining physicians' cloud-based HIS continuance intention that is difficult to explain with only their utilitarian perception of the system, and places emphasis upon physicians' perception of performance impact greatly driven by their perceived TTF and continuance intention of the system, thus the results can shed light on antecedents and outcome of physicians' cloud-based HIS continuance intention.

Estimation of Service Quality of a Hospital Information System Using a Service Log

2014 ◽  
Vol 8 (2) ◽  
pp. 53-68 ◽  
Author(s):  
Toshihiko Kawamura ◽  
Tomohiro Kimura ◽  
Shusaku Tsumoto
Keyword(s):  
Information System ◽  
Service Quality ◽  
Hospital Information System

scholarly journals Analysis of Hospital Information System Implementation Using the Human-Organization-Technology (HOT) Fit Method: A Case Study Hospital in Indonesia

2020 ◽  
Vol 5 (6) ◽  
Author(s):  
Silvanus Chakra Puspita ◽  
. Supriyantoro ◽  
. Hasyim
Keyword(s):  
Information System ◽  
Service Quality ◽  
User Satisfaction ◽  
Hospital Information System ◽  
Partial Least Square ◽  
Evaluation Framework ◽  
P Value ◽  
System Quality ◽  
Human Organization ◽  
System Use

Background and purpose: The implementation of Hospital Information System (HIS) is important to achieve strategic objectives based on quality services. For this reason, an evaluation is needed to find out how the benefits of HIS in the hospital work unit. This study uses the evaluation framework of Human, Organization, Technology (HOT) Fit which was introduced by Yusof in 2008. Methods: This research method was carried out using a mixed method approach where the quantitative approach was processed by using Partial Least Square. The sample was obtained through proportionate stratified random sampling, namely 201 respondents who were employees of HIS users in MHJS hospital. The research instrument used a questionnaire and was measured using a Likert scale Results: Based on the results of the t-statistic test, there is a misfit which appears in the insignificant direct effect between service quality on user satisfaction (p-value 0.062), service quality on system use (p-value 0.063), organizational structure for system use (p-value 0.492) and user satisfaction with system usefulness (p-value 0.188). Conclusions: It is necessary to improve the service quality because does not significantly influence user satisfaction and system use. System quality provides a dominant influence on user satisfaction, the use of systems and organizational structures so that management plays a very important role in the implementation of HIS in MHJS hospital.

Simulation Method to Improve Hospital Service Quality

2017 ◽  
pp. 137-157
Author(s):  
Shamsuddin Ahmed
Keyword(s):  
Service Quality ◽  
Simulation Model ◽  
United Arab Emirates ◽  
Waiting Time ◽  
Simulation Method ◽  
Operational Strategies ◽  
Patient Waiting Time ◽  
Improve Hospital ◽  
Improve Service Quality ◽  
Patient Waiting

This article presents the results of a simulation model designed to reduce patient waiting time in the emergency department of a hospital in the United Arab Emirates. The process-oriented simulation model shows how the resources in the hospital are inter-related. The model depicts the hospital operating system and its performance and management issues with regards to allocation of human and material resources. Based on results of the simulation, optimized response surfaces are developed to explain patient waiting time and the total time a patient spends in the hospital for treatment. Results of the study can be used by hospital management to reduce patient waiting time and improve service quality by using a mix of operational strategies and resource allocations.

The Karolinska Hospital Information System

1974 ◽  
Vol 13 (03) ◽  
pp. 125-140 ◽  
Author(s):  
Ch. Mellner ◽  
H. Selajstder ◽  
J. Wolodakski
Keyword(s):  
Information System ◽  
Data Processing ◽  
Data Base ◽  
Hospital Information System ◽  
Care Delivery ◽  
Traditional Approach ◽  
Processing System ◽  
Systems Design ◽  
Data Processing System ◽  
Karolinska Hospital

The paper gives a report on the Karolinska Hospital Information System in three parts.In part I, the information problems in health care delivery are discussed and the approach to systems design at the Karolinska Hospital is reported, contrasted, with the traditional approach.In part II, the data base and the data processing system, named T1—J 5, are described.In part III, the applications of the data base and the data processing system are illustrated by a broad description of the contents and rise of the patient data base at the Karolinska Hospital.

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