scholarly journals Primary health care services utilization and satisfaction among the elderly in Asir region, Saudi Arabia

2004 ◽  
Vol 10 (3) ◽  
pp. 365-371
Author(s):  
A. A. Mahfouz ◽  
A. I. Al Sharif ◽  
M. N. El Gamal ◽  
A. H. Kisha
Keyword(s):  
Health Care ◽  
Primary Health Care ◽  
Elderly People ◽  
Health Care Services ◽  
Tertiary Care ◽  
The Elderly ◽  
Care Services ◽  
Primary Health ◽  
Primary Health Care Services ◽  
Long Time

Use of primary health care [PHC] services and satisfaction among elderly people [60 + years] in Asir was studied in 26 PHC centers. They visited PHC centers significantly less often than younger adults but they were referred significantly more often to secondary and tertiary care and for more laboratory tests. A r and om sample of 253 elderly people attending the centers was interviewed about accessibility, continuity, humaneness, informativeness and thoroughness of care. Overall, 79.0% were satisfied with the services provided. The leading 3 items of dissatisfaction were:not enough audiovisual means for health education [65.1%], long time spent in the centre [46.4%], and not enough specialty clinics [42.5%]

scholarly journals Access for the elderly to primary health care services: an integrative review

10.3823/1917 ◽  
2016 ◽  
Author(s):  
Juliana Almeida Marques Lubenow ◽  
Anne Jaquelyne Roque Barrêto ◽  
Jordana de Almeida Nogueira ◽  
Antônia Oliveira Silva
Keyword(s):  
Health Care ◽  
Primary Health Care ◽  
Health Care Services ◽  
The Elderly ◽  
Integrative Review ◽  
Care Services ◽  
Primary Health ◽  
Primary Health Care Services

scholarly journals Accessibility and demand at an Emergency Care Unit: the user's perspective

2012 ◽  
Vol 25 (spe2) ◽  
pp. 19-25 ◽  
Author(s):  
Mariana Figueiredo Souza Gomide ◽  
Ione Carvalho Pinto ◽  
Luana Alves de Figueiredo
Keyword(s):  
Health Care ◽  
Primary Health Care ◽  
Emergency Care ◽  
Health Care Services ◽  
Emergency Services ◽  
Service Access ◽  
Care Services ◽  
Primary Health ◽  
Primary Health Care Services ◽  
Long Time

AIM: To analyze the search for Emergency Care (EC) in the Western Health District of Ribeirão Preto (São Paulo), in order to identify the reasons why users turn to these services in situations that are not characterized as urgencies and emergencies. METHODS: A qualitative and descriptive study was undertaken. A guiding script was applied to 23 EC users, addressing questions related to health service accessibility and welcoming, problem solving, reason to visit the EC and care comprehensiveness. RESULTS: The subjects reported that, at the Primary Health Care services, receiving care and scheduling consultations took a long time and that the opening hours of these services coincide with their work hours. At the EC service, access to technologies and medicines was easier. CONCLUSION: Primary health care services have been unable to turn into the entry door to the health system, being replaced by emergency services, putting a significant strain on these services' capacity.

scholarly journals Satisfaction of octogenarians with Primary Health Care services

2020 ◽  
Vol 23 (1) ◽  
Author(s):  
Luan Augusto Alves Garcia ◽  
Giovanna Gaudenci Nardelli ◽  
Ana Flávia Machado de Oliveira ◽  
Luiza Elena Casaburi ◽  
Fernanda Carolina Camargo ◽  
...  
Keyword(s):  
Health Care ◽  
Primary Health Care ◽  
Health Care Services ◽  
Family Health ◽  
The Elderly ◽  
Sociodemographic Factors ◽  
Care Services ◽  
Primary Health ◽  
Primary Health Care Services ◽  
The Disabled

Abstract Objective: To evaluate the satisfaction of octogenarians with Primary Health Care services. Method: a descriptive study, with a quantitative approach, was carried out with 30 older users of the Family Health Strategy, selected by a non-probabilistic sample. Data were collected at home, using the following questionnaires: the mini-mental state exam, a questionnaire on sociodemographic factors, health conditions and access to services, and a questionnaire on satisfaction with Primary Health Care. Data were analyzed using descriptive statistics. Results: The satisfaction analysis showed that the elderly octogenarians are satisfied in terms of care ( X ´ = 6,0 ; ± 1,5) and the interest that community agents demonstrate in them ( X ´ = 5,9 ; ± 1,6) and the availability of nurses for their treatment ( X ´ = 5,9 ; ± 1,1). Aspects related to the waiting time for nurses ( X ´ = 4,6 ; ± 1,6) and doctors ( X ´ = 4,9 ; ± 1,6), facilities for the disabled ( X ´ = 4,6 ; ± 1,4) and the perception that the unit is close to a perfect health unit ( X ´ = 4,6 ; ± 1,8). Conclusion: The services were positively evaluated, reflecting the importance of considering the perspective of octogenarian users in the planning of healthcare actions, since the evaluation of the quality of these services can lead to changes and guide actions in a way that is coherent with the lives of users, increasing their effectiveness, especially regarding actions aimed at the octogenarian population.

scholarly journals Portugal's primary health care human resources assessment

2020 ◽  
Vol 30 (Supplement_5) ◽  
Author(s):  
J Oliveira Miranda ◽  
P Santos Luis ◽  
M Sarmento
Keyword(s):  
Health Care ◽  
Primary Health Care ◽  
Family Medicine ◽  
Human Resources ◽  
Health Professional ◽  
Health Care Services ◽  
Care Services ◽  
Primary Health ◽  
Primary Health Care Services ◽  
The Mean

Abstract Background Primary health care services are the cornerstone of all health systems. Having clear data on allocated human resources is essential for planning. This work intended to map and compare the primary health care human resources of the five administrative regions (ARS) of the Portuguese public health system, so that better human resources management can be implemented. Methods The chosen design was a descriptive cross sectional study. Each of the five ARS were divided into primary health care clusters, which included several primary health care units. All of these units periodically sign a “commitment letter”, where they stand their service commitments to the covered population. This includes allocated health professionals (doctors, nurses), and the information is publicly accessible at www.bicsp.min-saude.pt. Data was collected for 2017, the year for which more commitment letters were available. Several ratios were calculated: patients/health professional; patients/doctor (family medicine specialists and residents); patients/nurse and patients/family medicine specialist. Mean, standard deviation, minimum and maximum values were calculated. Results National patients/health professional ratio was 702 with the mean of the 5 ARS calculated at 674+-7.15% (min 619, max 734) whilst the national patients/doctor ratio was 1247 with the mean of the 5 ARS calculated at 1217+-7.17% (min 1074, max 1290). National patients/nurse ratio was 1607 with the mean of the 5 ARS calculated at 1529+-13.08% (min 1199, max 1701). Finally, national patients/family medicine specialist ratio was 1711 with the mean of the 5 ARS calculated at 1650+-6,36% (min 1551, max 1795). Conclusions Human resources were differently spread across Portugal, with variations between the five ARS in all ratios. The largest differences occur between nursing staff, and may translate into inequities of access, with impact on health results. A more homogeneous human resources allocation should be implemented. Key messages Human resources in the Portuguese primary health care services are not homogeneously allocated. A better and more homogeneous allocation of human resources should be implemented to reduce access health inequities.

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