User Acceptance of Password Manager Software: Evidence from Australian Microbusinesses

While text passwords are still a pervasive authentication tool, their inadequacies are well recognized. Such poorly chosen and weak passwords are the main reasons behind security breaches. Multiple authentication techniques such as biometric, token-based, and knowledge-based authentication have been developed to overcome data leaks. However, acceptance of these authenticating techniques is complicated, and users find them hard to use. Microbusinesses, defined as having less than two employees, usually have very limited resources including budget, information security expertise and updated computer systems to fulfil the security requirements. Many microbusiness owners use the same information technology as they would in home but for more sophisticated commercial reasons. An effective and easy way for microbusinesses to add an extra protection layer to their systems and passwords is through the use of password managers. This paper examines the useability and ease of use of the password manager software. We extended the Technology Acceptance Model (TAM) and tested the mediating role of self-efficacy on TAM's relationship with computer security usage. A sample of 420 microbusiness owners was taken to test the relationships among the variables through an online web-based survey. The results confirmed that self-efficacy plays a vital role in the user acceptance of password managers and reported its mediating role between perceived ease of use, perceived usefulness, and computer security usage.

Download Full-text

Direct and Indirect Associations of Personality With Audiovisual Technology Acceptance Through General Self-Efficacy

Psychological Reports ◽

10.1177/0033294121997784 ◽

2021 ◽

pp. 003329412199778

Author(s):

Maria Manolika ◽

Rigas Kotsakis ◽

Maria Matsiola ◽

George Kalliris

Keyword(s):

Technology Acceptance ◽

Student Perceptions ◽

Technology Use ◽

Self Efficacy ◽

Online Survey ◽

Ease Of Use ◽

Perceived Usefulness ◽

Perceived Ease Of Use ◽

Beliefs About Technology ◽

General Self Efficacy

Increasing consensus among information systems researchers suggests that personality accounts for the effective use of several technologies, yet less is known about the process through which personality affects user perceptions of technology acceptance. This study, therefore, examined whether personality is associated with student perceptions of audiovisual technology acceptance, and whether general self-efficacy mediates this association. In total, 244 students completed an online survey including measures of personality, general self-efficacy, and perceptions of audiovisual technology acceptance. Canonical correlation uncovered significant associations between personality and student beliefs about technology use. Results further revealed that general self-efficacy fully mediated the effects of openness to experience and neuroticism on Perceived Ease of Use, whereas the association between agreeableness and Perceived Usefulness was partially mediated by self-efficacy beliefs. The fact that personality influences students’ perceptions of technology acceptance both directly and indirectly should not remain unnoticed, especially when designing intervention programs to enhance their academic performance.

Download Full-text

Factors Influencing the Adoption of Payment Banks in India Using an Extended TAM

Asia-Pacific Journal of Management Research and Innovation ◽

10.1177/2319510x211013598 ◽

2021 ◽

pp. 2319510X2110135

Author(s):

Japneet Kaur ◽

Sawraj Kaur ◽

Amanjot Singh Syan ◽

Rishi Raj Sharma

Keyword(s):

Social Influence ◽

Technology Acceptance ◽

Self Efficacy ◽

Structural Equation ◽

Ease Of Use ◽

Perceived Usefulness ◽

Perceived Ease Of Use ◽

Initial Trust ◽

Behavioural Intentions ◽

Facilitating Conditions

The purpose of this study is to investigate the factors that shape behavioural intentions of customers towards the adoption of payment banks in India. The conceptual framework of study is based upon integration of technology acceptance model with initial trust, facilitating conditions and social influence. Further, the study tests the moderating role of age, income and self-efficacy on the relationships between dependent variable and associated predicted variable. A total of 507 responses were collected from the state of Punjab (India), using convenient sampling technique and were analysed using the structural equation modelling (SEM). The results revealed that perceived ease of use had the highest impact on the behavioural intentions, followed by initial trust and social influence. Facilitating conditions and perceived usefulness showed lower impact on the behavioural intentions towards the adoption of payment banks. Also, moderation analysis revealed that self-efficacy moderates the relation of perceived ease of use and perceived usefulness with behavioural intentions. Results imply that marketers should collaborate with developers to provide the customers with easy-to-operate solutions along with robust customer support mechanism to escalate the adoption intention of those having lower self-efficacy levels.

Download Full-text

The Determinant of Acceptance of SIMDA (Information System of District Management) Implementation on the Government of Batu City

Journal of Accounting and Business Education ◽

10.26675/jabe.v1i2.8494 ◽

2017 ◽

Vol 1 (2) ◽

pp. 298

Author(s):

Umar Maksum ◽

Zaki Baridwan ◽

Imam Subekti

Keyword(s):

Information System ◽

Technology Acceptance ◽

Technology Acceptance Model ◽

Self Efficacy ◽

Ease Of Use ◽

Perceived Usefulness ◽

Perceived Ease Of Use ◽

Personal Innovativeness ◽

Acceptance Model ◽

Computer Self Efficacy

This study aims to examine the factors influencing the acceptability of SIMDA in the Batu Municipal Government. The research model used the Technology Acceptance Model (TAM), which add external construct from D&M success model of information system and other construct namely the commitment of management, social influence and the Individually influence such as computer self-efficacy and personal innovativenes. This research employed census sampling method. The samples are all official of in financial department who use SIMDA. Results of the research showed that perceived usefulness was affected by management commitment, social influence, information quality, system quality, personal innovativeness, and perceived ease of use. In addition, Computer self-efficacy, and personal innovativeness influenced to perceived ease of use. Furthermore, the acceptance SIMDA was influenced perceived usefulness and perceived ease of use. On the contrary, computer self-efficacy did not affect to perceived usefulnessKeywords: Technology Acceptance Model (TAM), Acceptance SIMDA, perceived usefulness, perceived ease of use

Download Full-text

Factors influencing IT Adoption by Bank Employees: An Extended TAM Approach

Vikalpa The Journal for Decision Makers ◽

10.1177/0256090920130406 ◽

2013 ◽

Vol 38 (4) ◽

pp. 83-96 ◽

Cited By ~ 14

Author(s):

Rupanjali Nath ◽

Kanika T Bhal ◽

Geetika T Kapoor

Keyword(s):

Social Influence ◽

Technology Acceptance ◽

Self Efficacy ◽

Ease Of Use ◽

Perceived Usefulness ◽

Behavioural Intention ◽

Perceived Ease Of Use ◽

Tam Model ◽

Bank Employees ◽

Computer Self Efficacy

The use of Information Technology (IT) in the banking sector has seen a phenomenal growth in India. For its effective use and implementation, employees' acceptance and the consequent use of IT are important. Davis' Technology Acceptance Model (TAM) (1989) explains users' acceptance of electronic systems. By applying the extended TAM approach to this study, the authors aim to uncover various factors that affect the attitude and acceptance of bank employees towards CBS. The TAM model identifies perceived usefulness (PU), and perceived ease of use (PEU) as impacting attitude towards IT and behavioural intention. The model is extended by identifying social influence, computer self-efficacy, and technological facility as factors affecting perceived usefulness and perceived ease of use. The target respondents for this study were bank employees from the public and private sectors banks (State Bank of India, Union Bank, Bank of India, ICICI Bank, and Axis Bank) situated in the National Capital Territory (NCT) of Delhi. Measurement items applied in this study were an adaptation of previously validated measures or were developed on the basis of a literature review. Responses were analysed using the 7-point Likert Scale that ranged from (1) ‘strongly disagree’ to (7) ‘strongly agree’. To test the reliability of the measures, a pilot study was conducted with 20 randomly chosen employees and modified scales. Structural equation modelling was used to analyse the data. Overall, the findings suggest that extended TAM variables positively influence the intention and usage behaviour through PU and PEU. That is, social influence enhances perceived usefulness; and computer self-efficacy and technology facility influence the perceived ease of use. Again, perceived ease of use significantly influences perceived usefulness which in turn has significant effect on behavioural intention and usage behaviour. Social influence of superiors was the prominent determinant of perceived usefulness of the CBS technology. Hence the role of managers as effective communicators is heightened especially in conveying the benefits of using IT and in turn achieving organizational goals.

Download Full-text

An Empirical Evaluation of the Effects of Gender Differences and Self-efficacy in the Adoption of E-banking in Nigeria

Leveraging Developing Economies with the Use of Information Technology ◽

10.4018/978-1-4666-1637-0.ch010 ◽

2012 ◽

pp. 179-192

Author(s):

Charles K. Ayo ◽

Princely Ifinedo ◽

Uyinomen O. Ekong ◽

Aderonke Oni

Keyword(s):

Gender Differences ◽

Technology Acceptance ◽

Self Efficacy ◽

Empirical Evaluation ◽

Gender Disparity ◽

Ease Of Use ◽

Perceived Usefulness ◽

Perceived Ease Of Use ◽

Use Of Technology ◽

Acceptance Model

The issues of gender disparity in the usage of information technology (IT), as well as self-efficacy, have received considerable interest and attention among researchers in recent times. Prior research has identified that gender differences and self-efficiency affect the attitude towards adoption and use of technology. In general, females are believed to be disadvantaged compared to their male counterparts with respect to IT usage and acceptance. The reasoning is that males are mostly more exposed to technology and tend to have more proficiency with such tools. Very little information exists in the extant literature regarding perceptions in developing parts of the world, including Africa. In this chapter, an empirical evaluation of the issues in the context of e-banking will be made in Lagos (Nigeria) and its environs. An extended Technology Acceptance Model (TAM) will be used as a conceptual framework to guide the discourse. Data analysis was done on SPSS 15.0. The study’s results showed that gender differences moderated the acceptance of e-banking of users in the research context. Namely, computer self efficacy and perceived ease of use were of concerns to females, but less so for their male counterparts. Also, perceived usefulness of e-banking is discovered to be the most influencing factor for male users. The study’s implications for research and practice are discussed in the chapter.

Download Full-text

Business Process Reengineering of Digital Learning Ecosystems

10.4018/978-1-7998-9664-7.ch007 ◽

2022 ◽

pp. 123-141

Author(s):

Heru Susanto ◽

Fadzliwati Mohiddin ◽

Leu Fang-Yie ◽

Muhammad Syamim Sanip ◽

Alifya Kayla Shafa Susanto ◽

...

Keyword(s):

Technology Acceptance ◽

Self Efficacy ◽

Ease Of Use ◽

Perceived Usefulness ◽

Intention To Use ◽

Digital Learning ◽

Perceived Ease Of Use ◽

Technology Acceptance Models ◽

Higher Institution ◽

E Learning

This study was conducted to investigate e-learning acceptance and factors influencing higher institution students in Brunei Darussalam. Among the factors involved in this study were perceived ease of use, perceived usefulness, self-efficacy, technology availability, and usage and intention to use. Technology acceptance models (TAM) were used as a basis for the study and for hypothesizing the effects of such variables on the use of e-learning. The findings of this study found that there is significant influence of self-efficacy to perceived ease of use and perceived usefulness while perceived ease of use has direct impact to perceived usefulness and perceived usefulness has influence on intention to use towards e-learning systems.

Download Full-text

Influences of Demographic Information as Moderating Factors in Adoption of M-Learning

International Journal of Technology Diffusion ◽

10.4018/jtd.2012010102 ◽

2012 ◽

Vol 3 (1) ◽

pp. 8-21 ◽

Cited By ~ 5

Author(s):

Elaheh Yadegaridehkordi ◽

Noorminshah A. Iahad

Keyword(s):

Technology Acceptance ◽

Self Efficacy ◽

Quantitative Research ◽

New Technology ◽

Ease Of Use ◽

Perceived Usefulness ◽

Research Approach ◽

Perceived Ease Of Use ◽

Electronic Learning ◽

Prior Use

In today’s world, interests of mobile devices for educational processes anytime and anywhere has been on the rise. However, adoption of this new technology by students is complicated. The purpose of this study is to examine the factors that influence the adoption of M-learning by students and to propose an appropriate model for its adoption. Three external variables, namely Perceived Mobility Value, Prior Use of Electronic Learning and Self-efficacy, were incorporated into the Technology Acceptance Model and tested in Universiti Teknologi Malaysia. Quantitative research approach was used to survey 350 students. Empirical data from multiple regression analyses indicates that Perceived Usefulness, Perceived Ease of use, Perceived Mobility Value, Prior Use of Electronic Learning, Self-efficacy, and Attitude toward using, can positively affect the adoption of M-learning. Results are explored further in this study

Download Full-text

Technology Acceptance Model

Handbook of Research on Electronic Surveys and Measurements ◽

10.4018/978-1-59140-792-8.ch038 ◽

2007 ◽

pp. 306-308

Author(s):

M. McCord

Keyword(s):

Technology Acceptance ◽

Technology Acceptance Model ◽

Information Technologies ◽

Employee Performance ◽

User Acceptance ◽

Ease Of Use ◽

Perceived Usefulness ◽

Perceived Ease Of Use ◽

Intent To Use ◽

Acceptance Model

The Technology Acceptance Model (TAM) (Davis, 1989) measures perceived usefulness and perceived ease of use as predictors of a user’s intent to use computer technology, and their actual usage on the job. The measure first appeared in 1989, in an MIS Quarterly article by Fred Davis and in a coauthored article in Management Science(Davis, 1989; Davis, Bagozzi, & Warshaw, 1989). Extending the Theory of Reasoned Action (Ajzen & Fishbein, 1980) to technology, Perceived usefulness (U) is defined as “the degree to which a person believes a particular system would enhance his or her job performance.” Perceived ease of use (EOU) is defined as “the degree to which a person believes that using a particular system would be free of effort.” ‘Usage intentions’ (BI) was measured through self-predicted future usage and ‘user acceptance’ was measured through self-reported current usage. Although information technology is adopted to improve employee performance, these gains are often lost or diminished by users’ unwilling to accept and use the information system. Davis wanted to understand why users rejected or accepted information technologies, to better predict, explain and increase user acceptance. The TAM model has since become one of the most established models for predicting user acceptance.

Download Full-text

The Role of Internet Self-Efficacy in Acceptance of Web-Based Electronic Medical Records

Advances in End User Computing - Contemporary Issues in End User Computing ◽

10.4018/978-1-59140-926-7.ch003 ◽

2011 ◽

pp. 54-76 ◽

Cited By ~ 6

Author(s):

Qingxiong Ma ◽

Liping Liu

Keyword(s):

Technology Acceptance ◽

Self Efficacy ◽

Ease Of Use ◽

Perceived Usefulness ◽

Perceived Ease Of Use ◽

Record System ◽

Web Based ◽

Medical Record System ◽

Acceptance Model

The technology acceptance model (TAM) stipulates that both perceived ease of use (PEOU) and perceived usefulness (PU) directly influence the end user’s behavioral intention (BI) to accept a technology. Studies have found that self-efficacy is an important determinant of PEOU. However, there has been no research examining the relationship between self-efficacy and BI. The studies on the effect of self-efficacy on PU are also rare, and findings are inconsistent. In this study, we incorporate Internet self-efficacy (ISE) into the TAM as an antecedent to PU, PEOU, and BI. We conducted a controlled experiment involving a Web-based medical record system and 86 healthcare subjects. We analyzed both direct and indirect effects of ISE on PEOU, PU, and BI using hierarchical regressions. We found that ISE explained 48% of the variation in PEOU. We also found that ISE and PEOU together explained 50% of the variation in PU, and the full model explained 80% of the variance in BI.

Download Full-text

The Study of User Acceptance Toward E-Learning System in Higher Education

Indonesian Journal of Electrical Engineering and Computer Science ◽

10.11591/ijeecs.v7.i2.pp466-473 ◽

2017 ◽

Vol 7 (2) ◽

pp. 466

Author(s):

Dana Indra Sensuse ◽

Darmawan Baginda Napitupulu

Keyword(s):

Higher Education ◽

Technology Acceptance ◽

Evaluation Model ◽

User Acceptance ◽

Positive Influence ◽

Ease Of Use ◽

Perceived Usefulness ◽

Learning System ◽

Perceived Ease Of Use ◽

E Learning

E-learning is a model of delivering learning content electronically with the help of computers and multimedia. ABC University has implemented the e-learning system for two (2) years in order to improve the quality of teaching and learning process. This study aims to determine the level of user acceptance, especially from the perspective of students. In other words, this study also wants to evaluate the implementation of e-learning systems in higher education as well as identifying any factors that encourage students to use e-learning system especially in ABC University. The research method used was survey with the approach of TAM (Technology Acceptance Model) as the technology acceptance evaluation model consisting of two main factors: perceived ease of use and perceived usefulness. The results showed perceived usefulness significantly positive influence on user acceptance, while perceived ease of use did not significantly influence on user acceptance. The perceived ease of use also significantly positive influence perceived usefulness. The variance of user acceptance could be explained by two factors about 50.5%.

Download Full-text