scholarly journals The Effectiveness of Product and Brand Promotion: the Role of Marketing Communications

2021 ◽  
pp. 75-81
Author(s):  
Viktoriia Bondarenko ◽  
Oleksandr Khadartsev ◽  
Olesia Hryhorieva
Keyword(s):  
Marketing Communications ◽  
Brand Promotion

Розглянуто особливості й роль маркетингових комунікацій, зокрема в аспекті впливу та взаємодії між категоріями «бренд» та «клієнт-споживач продуктів бренду». Досліджено специфіку діяльності компаній у сфері комунікацій, визначено ключові чинники, що забезпечують спроможність віднайти ефективні засоби й інструменти маркетингових комунікацій. Розглянуто завдання та елементи формування маркетингової політики комунікацій. Дано характеристику основних засобів комплексу просування як програми маркетингової комунікації підприємства. Розглянуто складові рекламних ефектів як точок комунікативної взаємодії між споживачем і товаром. Виокремлено значущість бренду як комплексної інтеграції ціннісних пропозицій виробника і споживчих очікувань клієнта. На підставі аналізу сучасних особливостей ринку обґрунтовано, що аватар клієнта є основою формування маркетингових комунікацій як відображення цільового сегмента. Досліджено розподіл прихильності до певних брендів у розрізі відповідних аватарів клієнтів. Охарактеризовано вплив соціальних медіа на формування ефективності комунікаційних каналів, зокрема для сектора товарів повсякденного вжитку. За результатами проведених досліджень, зроблено відповідні висновки щодо подальшого вдосконалення маркетингових комунікацій на підприємстві з метою зростання іміджу компанії та її конкурентоспроможності, консолідації іміджу бренду або організації.

scholarly journals Information Technology, Marketing Database and the Process of Integrated Marketing Communications (IMC): A Resource-Capability Nexus

2018 ◽  
Vol 6 (4) ◽  
Author(s):  
Ayaz Ahmad ◽  
Salniza Md. Salleh ◽  
Selvan a/l Perumal
Keyword(s):  
Information Technology ◽  
Marketing Communications ◽  
Marketing Communication ◽  
Integrated Marketing Communications ◽  
Integrated Marketing ◽  
The Past ◽  
Technology Marketing ◽  
Industry Professionals ◽  
Research Avenue

This study aims at identifying and conceptually linking Information Technology, Marketing Database and the IMC process in a resource paradigm. It also conceptually posits the mediated role of Marketing Database to further transmit the absorbed effect to the IMC process. Review of the past studies has been done to conceptually connect these resources and/or capabilities. This paper establishes different relationships to be further tested empirically for both the academia and industry professionals. The main contribution is to conceptually theorize all the three concept and linking them conceivably that were either missing or vague in the marketing communication literature. Further, it also provides a research avenue to seek the complementarity of such resources by utilizing the extended RBV theory. The theoretical framework proposed is based on past literature from the RBV and marketing communications literature positing some new structural paths beside certain previous linkage (s) if any.

scholarly journals ROLE OF MARKETING COMMUNICATIONS IN CONSUMER BEHAVIOR

2021 ◽  
Author(s):  
Viktoriia Bondarenko ◽  
Viktoriia Vasiuta ◽  
Kateryna Pisarenko
Keyword(s):  
Consumer Behavior ◽  
Correct Choice ◽  
Marketing Communications ◽  
Special Role ◽  
Integrated Marketing ◽  
Theoretical Substantiation ◽  
Definition Of ◽  
The Impact ◽  
Communications System

The article deals with the question of the influence of marketing communications on consumer behavior. Today, in order to increase sales, it is no longer enough for companies to just improve their product or service, improve its quality. Among all marketing tools, marketing communications play a special role. The relevance of the topic is due to the need for a theoretical substantiation of the influence of the marketing communication environment on consumer behavior. The purpose of the article is to study the role of marketing communications and their impact on consumer behavior. As a result of this study, the role of marketing communications in the formation of consumer behavior has been substantiated from the standpoint of the main theories and concepts that form the subject areas of marketing communications research. The effectiveness of marketing policy depends on the correct choice of communication tools. The tools of the communication complex are highlighted and characterized. It has been proved that marketing communications influence the formation of consumer behavior in three aspects: informational, emotional, and behavioral. The scientific approaches of scientists to the definition of the process of making a consumer’s decision to purchase are analyzed. The stages of the consumer’s decision-making process to purchase a product are highlighted. Today, integrated marketing communications are considered more effective. They represent the most complete marketing communications system that includes all elements from advertising to packaging. Special attention is paid to the issue of the effectiveness of the impact of marketing communications on consumer behavior. The sequence of determining the effectiveness of the impact of marketing communications on consumer behavior is indicated. It is noted that for effective promotion of goods, only the informational component of communications is not enough. When developing a marketing communications system, it is necessary to take into account personal values. This will increase the degree of influence on consumer behavior. The main goal of marketing communications is to motivate consumer behavior. The use of modern marketing communications through a variety of means can increase the effectiveness of influencing consumer behavior.

scholarly journals SMO and SMM Models of Tourist Area Promotion as a Form of Social Interaction in the Vital City Space

2019 ◽  
Vol 8 (12) ◽  
pp. 1061-1063
Keyword(s):  
Social Interaction ◽  
Urban Space ◽  
Reputation Management ◽  
Community Formation ◽  
Trust Level ◽  
City Space ◽  
Common Interests ◽  
Brand Promotion ◽  
The City

The article shows a significant role of social networks in the system of forms of social interaction in the vital city space. The task to identify the most popular platforms for promotion SMO and SMM – brands in the tourist area of a hero city Volgograd was chosen as the key tool. The study identified the effectiveness of priority methods of given marketing practices such as the community formation of brand of territory, work with blogosphere, reputation management, personal branding and extraordinary promotion. The conditions for the infinite social interaction are created in these forms in open ICT environment for the residents and the city guests who have common interests in urban space. The research has accomplished the following tasks such as identification of the most popular open platforms for SMO and SMM of tourist area brand promotion of a hero city Volgograd, detection of related communities, identification of a trust level to them, establishment of their purposes and the range of issues of their interest, places and attractions, related to the brand of territory; uncovering of factors and mechanisms which detect mood changing of the target audience and creation of methodological templates which allow to develop, implement and optimize SMO and SMM campaigns

Are Product Returns a Necessary Evil? Antecedents and Consequences

2009 ◽  
Vol 73 (3) ◽  
pp. 35-51 ◽  
Author(s):  
J. Andrew Petersen ◽  
V. Kumar
Keyword(s):  
Exchange Process ◽  
Data Availability ◽  
Marketing Communications ◽  
Buying Behavior ◽  
Product Returns ◽  
Product Return ◽  
Return Behavior ◽  
Process Factors ◽  
Necessary Evil

The firm–customer exchange process consists of three key parts: (1) firm-initiated marketing communications, (2) customer buying behavior, and (3) customer product return behavior. To date, the literature in marketing has largely focused on how marketing communications affect customer buying behavior and, to some extent, how past buying behavior affects a firm's decisions to initiate future marketing communications. However, the literature on product returns is sparse, especially in relation to analyzing individual customer product return behavior. Although the magnitude of the value of product returns is known to be high ($100 billion per year), how it affects customer buying behavior is not known because of a lack of data availability and understanding of the role of product returns in the firm–customer exchange process. Given that product returns are considered a hassle for a firm's supply chain management and a drain on overall profitability, it is important to study product return behavior. Thus, the authors empirically demonstrate the role of product returns in the exchange process by determining the exchange process factors that help explain product return behavior and the consequences of product returns on future customer and firm behavior. In addition, the authors demonstrate that product returns are inevitable but by no means evil.

scholarly journals Modern application of marketing in the telecommunications industry

2019 ◽  
Vol 135 ◽  
pp. 04024
Author(s):  
Zhumabek Tumbay ◽  
Aigul Boltayeva ◽  
Zhuldyzai Zhorabayeva ◽  
Baglan Aliyeva ◽  
Ayim Sartimbetova
Keyword(s):  
Telecommunications Industry ◽  
Marketing Communications ◽  
Modern World ◽  
Modern Application ◽  
Modern Technologies

The article discusses the use of marketing tools in the telecommunications industry, analyzes the experience of their creation and implementation, as well as the role of marketing in this industry. It is simply impossible to imagine the current modern generation without telecommunication technologies. These technologies are so “ingrained” in our lives that it is simply unrealistic to imagine our existence without them. But some people do not even notice these important modern technologies, so companies are experiencing difficulties in relation to the position in the market. So let’s try in this article to understand what it is and why do we need telecommunications in the modern world? And is it worth promoting these telecommunications technologies through marketing communications? Are telecommunications currently being promoted through marketing tools?

scholarly journals The role of digital channels in industrial marketing communications

2015 ◽  
Vol 30 (6) ◽  
pp. 703-710 ◽  
Author(s):  
Heikki Karjaluoto ◽  
Nora Mustonen ◽  
Pauliina Ulkuniemi
Keyword(s):  
Customer Relationship ◽  
Marketing Communications ◽  
Full Potential ◽  
Marketing Communication ◽  
Industrial Firms ◽  
Content Type ◽  
Industrial Marketing ◽  
Multiple Case ◽  
Digital Channels

Purpose – The purpose of this research is to investigate industrial marketing communications tools and the role of digital channels. The research draws from the literature on industrial marketing communications to examine its goals and intended utilization in industrial firms. Design/methodology/approach – An empirical multiple case study conducted among six industrial firms examines the current state of digital marketing communications (DMC). Findings – The study gleans three research insights. First, although DMC is one of the most important industrial marketing communication tools, firms have not yet used it to its full potential. Second, firms use DMC to enhance customer relationship communications, support sales and create awareness. Third, firms have not used social media tools as a part of DMC as widely as traditional digital tools. Research limitations/implications – Although the findings mirror those in DMC literature in general and industrial marketing communications in particular, they put more emphasis on the role of DMC in customer relationship communications and sales support. Practical implications – DMC provides an opportunity to deliver various marketing objectives, such as creating brand awareness, increasing and supporting sales and improving communication with existing customers. Different DMC tools are required for each of these objectives. Originality/value – This study is among the first ones examining the rapidly changing communications landscape and the spread of digital channels in industrial marketing communication.

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