scholarly journals Quality management in higher education sphere: methodological aspect

Osvitolohiya ◽  
2017 ◽  
pp. 156-162 ◽  
Author(s):  
Nina Batechko ◽  
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Education Quality ◽  
Competitive Advantages ◽  
Total Quality ◽  
Quality Management Systems ◽  
Higher Education Quality ◽  
General Scientific ◽  
Education Quality Assurance

In the article the problem of education quality management was considered in the context of general scientific methodology. The modern tendencies of implementation of higher education quality and quality management in particular, were highlighted. It is shown that the practice of implementation of quality management systems, such as the Total Quality Management, positively affects the organizational, market and financial strategies for the formation of long-term competitive advantages in higher education sphere. The modern interpretation of the essence and basic principles of education quality management was revealed. The methodological substantiation of the phenomenon of education quality management in the context of general scientific approaches was carried out: systemic, synergistic and acmeological. Such an approach makes it possible to substantiate the quality management as a complex, open system characterized by nonlinearity of transformations, allows to predict its development, proceeding from the development of each individual to the whole system as a whole. It is proved that methodological substantiation of quality management on the basis of general scientific approaches can become the foundation on the basis of which the national system of education quality assurance will develop its own model, inherent only to it, taking into account the system of public administration in the field of Ukraine’s higher education, educational policy, academic traditions.

scholarly journals Quality and Affordable Education through Quality Management Systems in Higher Education

2020 ◽  
Vol 3 (2) ◽  
pp. 151-160
Author(s):  
Muhammad Afif Hasbullah ◽  
Nisaul Barokati Selirowangi ◽  
Mohammad Syaiful Pradana ◽  
Buyun Khulel ◽  
Moh Hudi
Keyword(s):  
Higher Education ◽  
Quality Assurance ◽  
Quality Management ◽  
Education Quality ◽  
Management Systems ◽  
Quality Assurance System ◽  
Quality Management Systems ◽  
Assurance System ◽  
Higher Education Quality ◽  
Education Quality Assurance

The general goal of education is to develop Indonesian people completely in the sense that carried out education still maintain unity, diversity and develop individual’s ideals. Every citizen has the right to obtain education equally with excellence and a balance (equity) between the utilization (access) with achievement. The higher education system must be able to create a quality higher education that is also affordable by the people of Indonesia. A university leader must be in-line and lead a "quality revolution". All energy and attention are focused on the "quality revolution". For this reason, this paper will examine the Implementation of Higher Education Quality Management Systems. As a case study is that has implemented a Quality Management System. According to Law No. 12 of 2012 concerning Higher Education. Quality Higher Education is Higher Education that produces graduates who are able to actively develop their potential and produce Science and / or Technology that is useful for the Community, nation, and country. The government operates a higher education quality assurance system to get quality education. The Higher Education quality assurance system referred to consists of: a. internal quality assurance system developed by Higher Education; and b. external quality assurance system carried out through accreditation. Implementation of Quality Management Systems in Higher Education can produce Quality and Affordable Education.

scholarly journals Assessment of the Quality Management Models in Higher Education

2016 ◽  
Vol 5 (3) ◽  
pp. 107 ◽  
Author(s):  
Gulsun Basari ◽  
Zehra Altinay ◽  
Gokmen Dagli ◽  
Fahriye Altinay
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Structured Interview ◽  
Education Quality ◽  
National Education ◽  
Education Planning ◽  
Management Models ◽  
Higher Education Quality ◽  
Quality In Higher Education ◽  
Education Quality Assurance

<p>This study involves the assessment of the quality management models in Higher Education by explaining the importance of quality in higher education and by examining the higher education quality assurance system practices in other countries. The qualitative study was carried out with the members of the Higher Education Planning, Evaluation, Accreditation and Coordination Council and Director of Higher Education and External Affairs Unit of the Ministry of National Education. Purposive sampling and snowball/chain sampling was done due to low number. The semi-structured interview form was designed in light of the theoretical framework as the data collection tool. The data was analysed through content analysis. The results of the study showed that higher education authorities are not able to perform their responsibilities with the current bureaucratic structure and major duties fall onto the higher education institutions in terms of quality management.</p>

scholarly journals Quality Of Education – A Guarantee Of Institutional Competitiveness

2015 ◽  
Vol 21 (2) ◽  
pp. 592-599
Author(s):  
Mariana Iatagan
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Tertiary Education ◽  
Education Quality ◽  
Total Quality ◽  
Education Environment ◽  
Higher Education Quality ◽  
Education And Development ◽  
The Impact

Abstract Starting from the three challenges in the field of the higher education: relevant character, quality and international cooperation (…), this work represents an analysis of the impact of quality culture on the increasing of Romanian universities competitiveness on the European market of education. Analyzing the literature in the branch, we find out that the main changes recorded at the level of the tertiary education are the diversification and the consistent development of education at a higher level, on the ground of the intensified difficulties as far as it regards insuring resources and an increased demand of responsibility. We are also witnesses, in present, of the development of a “consumption” view over the universities and passing from a higher education for elites, to a mass one, where the performance seems often to be uncertain. As far as it concerns as suring the quality in the higher education environment, it can be noticed that its implementation is made almost in a mechanical way, on the ground of a quality management that is not enough developed and a weak involvement of direct beneficiaries in the project of the quality system. In this regard, we recommend developping of a system of total quality management at university level, beginning from the student’s needs, identifying some new performance items in education and development of some effective instruments of ensuring higher education quality.

scholarly journals Higher education quality management system: a methodological aspect

Osvitolohiya ◽  
2018 ◽  
pp. 145-151 ◽  
Author(s):  
Nina Batechko ◽  
Mykola Lut
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Education Quality ◽  
Competitive Advantages ◽  
Basic Principles ◽  
Methodological Basis ◽  
Continuous Quality ◽  
Higher Education Quality

The article highlights the methodological basis of the higher education quality management system. The problems of quality management in modern scientific research have been revealed. The analysis of the competitive advantages of priorities in the industry and the provision of services in the field of higher education has been carried out. The comprehensive quality management (TQM) as a methodological basis for the quality of higher education has been analyzed in detail. The main tasks that TQM should solve, a set of methodological tools that should accompany it, and its basic principles have been covered. The components of the overall quality management have been considered in the context of the synergetic approach. The relevance of the Deming cycle to the functioning of the quality management system of higher education has been proved. The principles of the use of the Deming cycle and the peculiarities of its implementation in the quality management system in the field of higher education have been presented. It has been proved that the application of the basic principles and components of the overall quality management (TCM) to the development of the quality management system of higher education, in particular through the introduction of innovations into the educational process, enables a continuous quality planning, quality management, a continuous quality control and its improvement in the field of higher education. The higher education quality management system has been highlighted in the context of the concept and main provisions of the systemic and synergistic approaches. It has been proved that the interpretation of the quality management system as an open, non-linear system capable of self-organization, leads to the advantages of TQM over traditional quality management. A comparative analysis of the open system of quality management based on TQM and the traditional quality management system of higher education has been done. It has been proved that the practical implementation of the quality management system will positively affect the organizational, market and financial strategy for the formation of long-term competitive advantages in the field of higher education.

scholarly journals Conceptualising External and Internal Quality Assurance in Higher Education: A Pragmatist Perspective

2016 ◽  
Vol 2 ◽  
Author(s):  
Francis Ansah
Keyword(s):  
Higher Education ◽  
Quality Assurance ◽  
Current Understanding ◽  
Education Quality ◽  
Internal Quality ◽  
Practical Relevance ◽  
Higher Education Quality ◽  
Internal Quality Assurance ◽  
The Relationship ◽  
Education Quality Assurance

The traditional tension between external and internal quality assurance implementation in higher education appears to be declining, based on a rethinking of the relationship between the two concepts. Although there are quality assurance agencies that still consider external and internal quality assurance as separate entities, most quality assurance agencies now regard the two concepts as complementary. In this paper, a case is put that the present rethinking of external and internal quality assurance in most higher education settings is guided by pragmatism, but not explicitly acknowledged in the literature. For a better appreciation of pragmatists’ influence on the current understanding of the relationship between external and internal quality assurance in higher education, this paper provides a further pragmatist conceptualisation of the two concepts to enhance stakeholders’ appreciation of employing a pragmatist approach to quality assurance practices in higher education. The conceptualisation is done through a pragmatist analysis of selected international accounts on higher education quality assurance. The paper concludes that pragmatism helps to understand external and internal quality assurance as nested concepts with reciprocities of accountability and improvement roles, and influences which call for alignment of perspectives through negotiations and settlements in order to focus on their practical relevance for implementation in higher education. La tension traditionnelle entre l’implémentation de systèmes d’assurance qualité interne et externe dans l’enseignement supérieur semble s’affaiblir grâce à la reconsidération de la relation entre ces deux concepts. Bien qu’il existe des agences d’assurance qualité qui continuent à considérer les assurances qualité interne et externe comme deux entités distinctes, la plupart des agences considèrent désormais qu’elles sont complémentaires. Cet article soutient que la nouvelle manière de penser les assurances qualité interne et externe dans l’enseignement supérieur est guidée par un souci de pragmatisme mais est encore peu reconnue dans la littérature. Pour mieux apprécier l’influence des pragmatistes sur la compréhension actuelle de la relation entre les assurances qualité interne et externe, cet article offre une conceptualisation pragmatique approfondie de ces deux concepts dans le but d’augmenter l’appréciation des parties prenantes pour l’utilisation d’une telle approche. La conceptualisation proposée provient d’une analyse pragmatique d’un choix d’expériences internationales en matière d’assurance qualité pour l’enseignement supérieur. En conclusion, cet article affirme que le pragmatisme aide à comprendre les assurances qualité interne et externe comme des concepts imbriqués qui ont des rôles réciproques en ce qui concerne la responsabilisation du système et son amélioration. Ces rôles ainsi que l’influence exercée par ces deux types d’assurance qualité requièrent des négociations et accords, pour s’accorder sur les perspectives et pouvoir ensuite se concentrer pleinement sur la pertinence pratique de leur implémentation dans les systèmes d’enseignement supérieur. 

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