scholarly journals Perancangan Self-Assesment untuk Audit Internal ISO 9001:2015 dengan Metode Baldrige Scoring pada PT Alam Jaya Seafood

2021 ◽  
Vol 1 (1) ◽  
pp. 324-330
Author(s):  
Xena Hilary ◽  
Aditia Kurniawan ◽  
Jani Rahardjo
Keyword(s):  
Iso 9001 ◽  
Self Assessment

Dalam menghadapi pasar internasional, mutu merupakan salah satu perhatian demi keberlangsungan bisnis pada suatu perusahaan. PT Alam Jaya Seafood memiliki fokus pada kegiatan ekspor dengan target pemasaran utama yaitu pasar Eropa dan Amerika sehingga jaminan mutu seperti sertifikasi ISO 9001:2015 merupakan hal yang penting untuk didapatkan. Saat ini, PT Alam Jaya Seafood sudah memiliki sertifikasi HACCP namun belum mendapatkan sertifikasi ISO 9001:2015. Penerapan dan pemenuhan persyaratan ISO mewajibkan adanya pelaksanaan Audit Internal. Salah satu metode alternatif untuk melakukan audit internal adalah dengan melakukan self-assessment. Self-assessment dapat dilakukan secara mandiri oleh perusahaan tanpa auditor dari luar sehingga lebih murah dan memakan waktu yang lebih singkat. Oleh sebab itu, penelitian dirancang dengan sistem penilaian audit internal secara mandiri atau self-assessment dengan menggunakan metode Baldrige Scoring. Hasil penelitian yaitu rancangan self-assessment yang meliputi rancangan pertanyaan dan degradasi penilaian yang dapat membantu PT Alam Jaya Seafood untuk mendapatkan sertifikasi ISO 9001:2015. Hasil dari Self Assesment tersebut diharapkan dapat digunakan sebagai dasar untuk melakukan peningkatan dan perbaikan pada sistem manajemen mutu di PT Alam Jaya Seafood sehingga dapat membantu PT Alam Jaya Seafood dalam menentukan langkah-langkah yang harus dilakukan dalam perbaikan sesuai dengan penilaian Baldrige Scoring.

ISO 9001 overall performance dimensions: an exploratory study

2015 ◽  
Vol 27 (5) ◽  
pp. 519-531 ◽  
Author(s):  
Evangelos Psomas ◽  
Angelos Pantouvakis
Keyword(s):  
Iso 9001 ◽  
Self Assessment ◽  
Confirmatory Factor Analyses ◽  
Content Type ◽  
Service Companies ◽  
Product Service ◽  
Confirmatory Factor ◽  
Overall Performance ◽  
Performance Dimensions ◽  
Structured Questionnaire

Purpose – The purpose of this paper is to validate and assess the performance dimensions reflecting ISO 9001 benefits in service companies and to determine their relationships. Design/methodology/approach – A research study was carried out in 198 ISO 9001:2008 certified Greek service companies. Data were obtained through a structured questionnaire and have been analyzed with exploratory and confirmatory factor analyses. Findings – Four performance dimensions reflecting ISO 9001 benefits are extracted and validated, namely, product/service quality, operational, market and financial performance. Research limitations/implications – The research sample is limited to small and medium-sized enterprises operating in a specific European country. Further research may confirm the findings of this study to other countries as well. Practical implications – By determining and evaluating the performance dimensions and their inter-relationships, the ISO 9001 certified service companies are assisted to select an appropriate strategy to further improve their performance and competitiveness. The suggested model can be also used as a self-assessment and benchmarking tool for managers and practitioners alike. Originality/value – The present study provides a comprehensive model of performance dimensions reflecting ISO 9001 benefits in service companies.

scholarly journals Quality Management System for Micro and Small Enterprises

2017 ◽  
Vol 12 (3) ◽  
pp. 362-76 ◽  
Author(s):  
Rosley Anholon ◽  
Eugênio José Zoqui ◽  
Osvaldo Luiz Gonçalves Quelhas ◽  
Olívio Novaski
Keyword(s):  
Quality Management ◽  
Balanced Scorecard ◽  
Management System ◽  
Quality Management System ◽  
Iso 9001 ◽  
Business Strategies ◽  
Small Enterprises ◽  
Self Assessment ◽  
The Balanced Scorecard ◽  
Micro And Small Enterprises

The purpose of this paper is to provide a structured method to implant a quality management system, following the requirements of the ISO 9001 in micro and small enterprises. This method also uses concepts from the Balanced Scorecard, the 5S Program, the QC Story and the São Paulo Management Quality Award. Simplification and interconnection among these concepts were performed using information from the literature review. They were implemented in seven micro and small enterprises and have been very successful. Through the initial and final assessments, we could evaluate the progress that each enterprise achieved in terms of quality management. Many of the deficiencies of the enterprises observed before the implementation have been solved. The main differences of the proposed method in relation to the models present by the literature is the simplified form of presentation of the requirements of the ISO 9001, the interconnection of the quality management system with business strategies, the self-assessment mechanism and the great amount of examples to facilitate the understanding of the entrepreneur. This characterizes the originality of the proposed method.

scholarly journals Perancangan dan Implementasi Self Assessment Untuk Sertifikasi ISO 9001:2015 Menggunakan Metode Baldrige Scoring

2019 ◽  
Vol 3 (1) ◽  
pp. 1
Author(s):  
Benedictus Rahardjo
Keyword(s):  
Quality Management ◽  
Management System ◽  
Gap Analysis ◽  
Quality Management System ◽  
Internal Audit ◽  
Iso 9001 ◽  
Self Assessment ◽  
Service Company

Abstract—X company is a kind of service company in the plating area. The aim of this research is designing a self-assessment checklist regarding to the requirement of ISO 9001:2015 quality management. Actually, this company has implemented the ISO 9001:2015, however they never did the internal audit. In the purpose of doing the internal audit, it needs a self-assessment checklist to help each department in recognizing their lack of document. The checklist is made based on the requirement of clause 4 until 10 in ISO 9001:2015. The scoring category in the checklist is modified based on Baldrige scoring in process and result dimension. The result of this research is the gap analysis presented from clause 4 until 10 in percentage, which are 68,57%, 80%, 64,44%, 80%, 71,6%, 82,67%, and 55,56%, respectively.Keywords: Quality Management System, ISO 9001:2015, Baldrige Scoring Abstrak— Perusahaan X adalah sebuah perusahaan yang bergerak di bidang jasa pelapisan logam (plating). Penelitian ini bertujuan untuk perancangan checklist self-assessment terkait dengan kepentingan untuk melengkapi persyaratan sistem manajemen mutu ISO 9001:2015. Perusahaan ini sebenarnya telah menerapkan ISO 9001:2015, akan tetapi belum pernah melakukan audit internal. Dalam rangka melakukan audit internal, maka dibutuhkan sebuah checklist self-assessment untuk membantu tiap departemen mengetahui kekurangan dokumen yang ada. Dalam penelitian ini dirancang sebuah checklist self-assessment yang berdasarkan persyaratan klausul 4 hingga klausul 10 sesuai dengan sistem manajemen mutu ISO 9001:2015. Pada checklist ini, kategori penilaian yang digunakan adalah modifikasi dari kategori penilaian Baldrige pada dimensi proses dan hasil. Hasil dari penelitian ini diperoleh persentase analisa gap dari klausul 4 hingga klausul 10, berturut-turut adalah 68,57%, 80%, 64,44%, 80%, 71,6%, 82,67%, 55,56%.Kata kunci: Sistem Manajemen Mutu, ISO 9001: 2015, Penilaian Baldrige

Outcomes: Promoting Reflective Practice Using Performance Indicator Questionnaires

2010 ◽  
Vol 20 (2) ◽  
pp. 64-70 ◽  
Author(s):  
Mary Pat McCarthy
Keyword(s):  
Clinical Education ◽  
Performance Indicator ◽  
Clinical Skills ◽  
Self Assessment ◽  
Clinical Practicum ◽  
Self Reflection ◽  
Healthcare Settings ◽  
Language Pathology ◽  
Traditional Performance ◽  
The University

This article details the process of self-reflection applied to the use of traditional performance indicator questionnaires. The study followed eight speech-language pathology graduate students enrolled in clinical practicum in the university, school, and healthcare settings over a period of two semesters. Results indicated when reflection was focused on students' own clinical skills, modifications to practice were implemented. Results further concluded self-assessment using performance indicators paired with written reflections can be a viable form of instruction in clinical education.

Students Involvement in Multilingual and Multicultural Community Services

2015 ◽  
Vol 22 (2) ◽  
pp. 77-89 ◽  
Author(s):  
Ying-Chiao Tsao
Keyword(s):  
Service Learning ◽  
Cultural Competence ◽  
Linguistically Diverse ◽  
Community Services ◽  
Cultural Humility ◽  
Self Assessment ◽  
Multicultural Community ◽  
Raising Awareness ◽  
Hands On ◽  
Teaching Learning

Promoting cultural competence in serving diverse clients has become critically important across disciplines. Yet, progress has been limited in raising awareness and sensitivity. Tervalon and Murray-Garcia (1998) believed that cultural competence can only be truly achieved through critical self-assessment, recognition of limits, and ongoing acquisition of knowledge (known as “cultural humility”). Teaching cultural humility, and the value associated with it remains a challenging task for many educators. Challenges inherent in such instruction stem from lack of resources/known strategies as well as learner and instructor readiness. Kirk (2007) further indicates that providing feedback on one's integrity could be threatening. In current study, both traditional classroom-based teaching pedagogy and hands-on community engagement were reviewed. To bridge a gap between academic teaching/learning and real world situations, the author proposed service learning as a means to teach cultural humility and empower students with confidence in serving clients from culturally/linguistically diverse backgrounds. To provide a class of 51 students with multicultural and multilingual community service experience, the author partnered with the Tzu-Chi Foundation (an international nonprofit organization). In this article, the results, strengths, and limitations of this service learning project are discussed.

An Advocate for Self-Assessment: Barbara Weinstein

ASHA Leader ◽  
2007 ◽  
Vol 12 (14) ◽  
pp. 5-29
Author(s):  
Joseph Montano
Keyword(s):  
Self Assessment

Subjective self-assessment of morbidity 8-25 months following radical hysterectomy for cervical cancer

1998 ◽  
Vol 5 (1) ◽  
pp. 79A-79A
Author(s):  
S BUTLERMANUEL ◽  
K SUMMERVILLE ◽  
A FORD ◽  
A RILEY ◽  
F CHAN ◽  
...  
Keyword(s):  
Cervical Cancer ◽  
Radical Hysterectomy ◽  
Self Assessment
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