scholarly journals Improvement Of Internal Quality Assurance System Based On ISO 9001:2008 With Document Management Control (DMC) And Web Based Application

Author(s):  
Hermien Tridayanti ◽  
Bayu Airlangga Putra ◽  
Ani Wulandari

  Managing the enactment of an internal quality assurance system requires the proper implementation of internal quality assurance to ensure the quality of Higher Education. The global challenges and dynamics of the development of information technology make Indonesian universities somewhat under pressure. higher education institutions are required to be able to handle changes, both internally and externally, to further strengthen the quality of the learning process. For this reason internal quality assurance plays an intense role in education services. The quality policy of the internal quality assurance system describes an explanation of how a university understands, designs and implements their internal quality assurance system in the provision of higher education services to build, manage and maintain a quality culture. In these documents there is an explanation of backgrounds, objectives, and strategies, to improve the quality in every done task. In the global era, the nature of day-to-day operations tends to get more sophisticated and complex, therefore the internal quality assurance system must be supported by an integrated system in internal processes using information technology such as Document Management Control. Create quality holistic cycles that work best with the uniqueness of the institution itself. This will then result in a "Competitive Advantage" for the institution.   Keyword: Internal Quality Assurance System, Information Technology, Integrated System and Competitive Advantage  

Author(s):  
Ta Thi Thu Hien ◽  
Nguyen Thi Thu Huong

Internal quality assurance is an important management tool in higher education. World-class universities have established and developed their internal quality assurance system together with buiding and developing the institutional quality culture. Research and practice from many universities worldwide showed that there are good connections between quality culture and internal quality assurance. This paper aims to analyse and evaluate the relationship between internal quality assurance and quality culture in the international higher education context. Consequently, the outcomes of the study are recommendations for the establishment and development of the quality culture together with the development of the internal quality assurance system for Vietnamese higher education institutions.


2021 ◽  
Vol 9 (1) ◽  
pp. 131-157
Author(s):  
Onisimus Amtu ◽  
Sjeny Liza Souisa ◽  
Lourine Sience Joseph ◽  
Pitersina Christina Lumamuly

Objective of the study: The low quality of higher education in Indonesia has been a concern as well as a shared responsibility to fix it from an early age. Lack of maximum leadership, low organizational commitment, and organizational culture have had an impact on the implementation of an internal quality assurance system. This study intends to examine whether there is a direct or indirect effect of leadership and organizational commitment on the implementation of an internal quality assurance system mediated by organizational culture in state universities.Methodology/Approach: This research uses quantitative methods with a path analysis design. Each value of the effect of exogenous and endogenous variables is tested and analyzed descriptively and path analysis to show the contribution made by each variable studied. Data were collected through a questionnaire with a sample of 221 from a population of 340 populations spread across three state universities in Ambon city, Maluku province, Indonesia.Originality/Relevance: Organizational culture plays an important role to mediate and contribute to the leadership and organizational commitment to create situations and encourage the participation of all elements in the application of the internal quality assurance system in higher education. Main results: The quality of higher education is determined by many factors, but by increasing the role, performance, competence, and leadership style and supported by organizational commitment in an affective, normative, and sustainable manner, the organizational culture becomes one of the frameworks for every university to improve quality and competitiveness in a planned manner. and continuous.Theoretical/methodological contributions: Universities need leadership that is able to encourage and increase collective organizational commitment and culture to achieve sustainable higher education quality. Social/management contributions: The results of this research can be a new breakthrough for each faculty, department, and the department to prepare prospective professional leaders, build solidarity and display a dynamic, creative, and innovative academic culture.


Author(s):  
Ganbaatar Сhantsaldulam ◽  
Igor Koroduk ◽  
Galina Voynikova

Quality assurance in higher education has become an endeavor of global proportions. With the increasing necessity of quality assurance system, the efforts have been initiated within the higher education sector in Mongolia to seek a feasible internal quality assurance system that is in line with the international standards. The main objective of this article is to identify the problems encountered Mongolian higher education system specifically to the implementation of internal quality assurance in HEIs and explore factors that are influential to the implementation of internal quality assurance system of Mongolia. Thus, this article is expected to give recommendations at institutional level by pinpointing the facts that should be taken into account in developing and implementing a workable and effective internal quality assurance system for Mongolian higher education institutions. This article reviewed literatures on the quality assurance systems in higher education area, and determined the current situation and challenges encountered in quality assurance of Mongolian higher education institutions. The findings of the article indicate that the four main issues — the factors influential to the establishment of effective IQA system, quality assurance structure, lack of understanding towards IQA activities and implementation as the view of preparing only for self-evaluation report, and the lack of transparent information system. The article finds that the participation of both external and internal stakeholders in quality assurance process and activities is the key to the development and implementation of an effective internal quality assurance system.


Author(s):  
Bayu Febriadi

Lancang Kuning University Mapping and Implementation of the Internal Quality Assurance System (SPMI) was implemented from 2008 with the establishment of the Quality Assurance Agency (BPM) and Quality Assurance Unit (UPM) at the Faculty level with the aim of creating a quality culture in the Lancang Kuning University Academic Community, in the process of implementing the internal quality assurance system at the quality assurance agency, it has also carried out Monitoring and Evaluation (Monev) once a year to guarantee the quality culture that has been implemented, but in the implementation of Monitoring and Evaluation the Quality Assurance Agency always experiences obstacles such as technical, technical and recording data during activities and also in document archiving because there is no media that can be utilized in managing monitoring and evaluation while the application of information technology and resources already exists. With the use of information technology in the application of computerized based applications for filing and presenting data needs, it is expected to help the academics more quickly and precisely in processing data monitoring and evaluation as well as a means of implementing accreditation by the National Accreditation Board of Higher Education (BAN-PT). It is expected that with the development of applications in the management of monitoring and evaluation by completing the System Development Lyfe Cycle (SDLC) method in the problem analysis phase, the application that is built can improve the quality of monitoring and evaluation in data processing that is well integrated and can be utilized at any time by Lancang Kuning University academic community.


Author(s):  
Elviwani ◽  
Muhammad Zarlis ◽  
Ami Dilham ◽  
Relita Buaton

Of the 4,680 universities in Indonesia, there are still many accredited universities with a C rank of 1283, A rank is still low, namely 96 and 2421 not accredited. Higher education has difficulty and is very burdened with the accreditation process because the entire process is done manually and problems in quantitative forms are very often encountered. In line with the current problems faced by universities in Indonesia, the concept of an artificial intelligence-based internal quality assurance system is proposed. The results of digital data recordings from the internal quality assurance system and the information system center are carried out by a clustering process using the K-Means algorithm and calculating the weight of each criterion using template matching for the process of matching the weighting results to the target. With this system, all academic and non-academic elements in higher education can be improved, evaluated periodically


2020 ◽  
Vol 5 (1) ◽  
pp. 46
Author(s):  
Andi Mursidi ◽  
Tri Joko Raharjo ◽  
Sugiyo Sugiyo ◽  
Arief Yulianto

Quality has increasingly become an important success determiner for higher education institutions. The education quality highly depends on the quality of all management systems run by the higher education institutions. This research aims at explaining the factual model and identifying the main factors influencing the implementation and development of quality assurance system of private higher education institutions in West Kalimantan Province, Indonesia. Research and Development (R&D) method was used as the research methodology to develop the model. Data collection processes start by interviewing the stakeholders of internal quality assurance system at higher education institutions and then distributing questionnaires related to the implementation of internal quality assurance system at each higher education institution. The collected data was then analyzed and synthesized into the factual model. The obtained factual model consisted of three steps: planning, implementing, and evaluating the internal quality assurance. From this factual model, it is revealed that the implementation of internal quality assurance system of private higher education institutions in West Kalimantan Province, Indonesia has not completely become a part of higher education institution accountability orienting on the higher education quality assurance, but more on the temporary purposes, such as higher education institution accreditation purposes.


Author(s):  
Dewi Nofrita ◽  
Unifah Rosyidi ◽  
Neti Karnati

Universities and education now require quality assurance to ensure the quality of education. The implementation of a quality assurance system that already underway requires an internal audit process to ensure the quality process continues. Internal audit has an important role in management. Internal quality assurance is carried out through a cycle of establishing, implementing, evaluating, controlling, and increasing the standards of higher education. "Internal quality audits are part of the cycle of the Internal Quality Assurance System (SPMI). A quality audit is not an assessment/assessment but rather a matching between the implementation and planning of an activity/program."


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