scholarly journals AN OVERVIEW ON RETAIL REVERSE LOGISTICS

2014 ◽  
Author(s):  
Ioana Olariu
Keyword(s):  
Marketing Strategy ◽  
Theoretical Approach ◽  
Reverse Logistics ◽  
Environmental Concern ◽  
Retail Industry ◽  
Return Flow ◽  
Competitive Pressure ◽  
Product Returns ◽  
Return Policies ◽  
Effective Manner

This article is a theoretical approach on retail reverse logistics. Environmental concern and the current marketing strategy have spurred retailers to implement strategies to facilitate product returns from end customers. Reverse logistics, indicating the process of this return flow, encompasses such activities as the movement of returned products, facilities to accommodate returned items, and overall remedy process for returned items. The retail industry, under great competitive pressure, has used return policies as a competitive weapon. Grocery retailers were the first to begin to focus serious attention on the problem of returns and to develop reverse logistics innovations. Grocery retailers first developed innovations such as reclamation centers. Reclamation centers, in turn, led to the establishment of centralized return centers. Centralizing returns has led to significant benefits for most firms that have implemented them. Over the last several years, retailers have consolidated. Now, more than ever, reverse logistics is seen as being important. This reverse distribution activity can be crucial to the survival of companies, because the permanent goodwill of the company is at stake. Businesses succeed because they respond to both external and internal changes and adjust in an effective manner to remain competitive.

Managing return flow of end-of-life products for product recovery operations

2017 ◽  
Vol 7 (1) ◽  
pp. 169-177
Author(s):  
Seval Ene ◽  
Nursel Öztürk
Keyword(s):  
End Of Life ◽  
Reverse Logistics ◽  
Product Recovery ◽  
Forecasting Model ◽  
Return Flow ◽  
Data Sets ◽  
Product Returns ◽  
Data Set ◽  
Product Return ◽  
Proposed Model

Increased consciousness on environment and sustainability, leads companies to apply environmentally friendly strategies such as product recovery and product return management. These strategies are generally applied in reverse logistics concept. Implementing reverse logistics successfully becomes complicated for companies due to uncertain parameters of the system like quantity, quality and timing of returns. A forecasting methodology is required to overcome these uncertainties and manage product returns. Accurate forecasting of product return flows provides insights to managers of reverse logistics. This paper proposes a forecasting model based on grey modelling for managing end-of-life products’ return flow. Grey models are capable for handling data sets characterized by uncertainty and small sized. The proposed model is applied to data set of a specific end-of-life product. Attained results show that the proposed forecasting model can be successfully used as a forecasting tool for product returns and a supportive guidance can be provided for future planning. Keywords: End-of-life products, grey modelling, product return flow, product recovery; 

scholarly journals SHORT-TERM CALCULATION OF ECONOMIC EFFICIENCY OF RETAIL REVERSE LOGISTICS SYSTEMS

2021 ◽  
Vol 4 (198) ◽  
pp. 24-31
Author(s):  
R.M. Beysenbaev ◽  
Keyword(s):  
Reverse Logistics ◽  
The United States ◽  
Retail Trade ◽  
Product Returns ◽  
Short Term ◽  
Return Policies ◽  
Logistics Systems ◽  
Online Sales ◽  
Return Flows ◽  
Information Basis

The current market environment of retail trade enterprises indicates the need for accounting and management of reverse logistics, regardless of the size of the retailer. In 2020, only in the United States, retailers' losses from product returns amounted to about 400 billion dollars. More liberal return policies and a growing online sales market lead to more returned products and an increase in the volume of losses from returns, and it seems possible to believe that these trends will continue in the coming years, which indicates the need for retailers to have a way to assess the economical effectiveness of their systematic interaction with return flows in order to make management decisions on an objective and reliable information basis.

scholarly journals The role of industries’ environmental reputation and competitive intensity on sustainability marketing strategy

2019 ◽  
Vol 23 (1) ◽  
pp. 3-24
Author(s):  
Mohammad Taherdangkoo ◽  
Beikpour Mona ◽  
Kamran Ghasemi
Keyword(s):  
Marketing Strategy ◽  
Structural Equation ◽  
Environmental Concern ◽  
Customer Segmentation ◽  
Influential Factors ◽  
Marketing Strategies ◽  
Competitive Intensity ◽  
Content Type ◽  
Adoption And Implementation ◽  
The Impact

Purpose This paper aims to highlight a model of industry drivers (industries’ environmental reputation and competitive intensity) that affect the sustainability marketing strategy segmentation, targeting and positioning based on customers’ environmental concern and explore the circumstances under which such a strategy affects performance. Design/methodology/approach The authors examined 64 Iranian export companies, which adopted sustainability marketing strategies across seven different industries. Achieved data are analyzed using a structural equation model methodology. Findings The results indicate that industries’ environmental reputation is positively related to the sustainability marketing strategies based on customers’ environmental concern and leads to superior financial and market performance. They also posit that competitive intensity has no significant effect on sustainability marketing strategies. Research limitations/implications This study specifically examines the impact of industry drivers on sustainability marketing strategy and performance. Logically, there might be other factors affecting the sustainability or other value dimensions that are not addressed in this study. Practical implications This paper provides some understanding of how organizations strength their sustainability marketing strategy, and they have to consider what factors to adopt such strategy. This paper also facilitates a better understanding of the customers’ needs and concern as a factor influencing sustainability marketing strategy adoption and implementation. Identifying the customer segmentation and market targeting based on the industry’s environmental can lead to the business will normally tailor the marketing mix (4Ps) with the needs and expectations of the target in mind. Originality/value This paper strengthens the effect of environmental concern of customer to understand what influences the success of the sustainability marketing adoption and implementation by investigating the most influential factors such as industries’ environmental reputation and competitive intensity.

Competitiveness and cost behaviour: evidence from the retail industry

2019 ◽  
Vol 21 (1) ◽  
pp. 125-141
Author(s):  
Komang Ayu Krisnadewi ◽  
Noorlailie Soewarno
Keyword(s):  
Real Options ◽  
Corporate Strategy ◽  
Retail Industry ◽  
Stock Exchanges ◽  
Competitive Pressure ◽  
Content Type ◽  
Real Options Theory ◽  
Corporate Strategies ◽  
Cost Behaviour ◽  
Options Theory

Purpose With a particular emphasis on corporate strategies for innovation, the purpose of this paper is to examine how cost behaviour operates under conditions of strong competition in the retail industry. Design/methodology/approach Retail companies listed on the Indonesian, Singaporean and Malaysian capital markets are studied using the regression analysis method. Findings The findings of this study show the sticky behaviour of changes in the selling, general and administrative (SGA) costs when companies are under competitive pressure. When sales increase, SGA costs will increase; however, when sales decline, SGA costs evidently increase. This is especially true for retail companies which have suffered a decrease in their sales of less than 7 per cent, but experienced positive sales growth in the previous period. The suggestion would seem to be that competition leads to greater aggression and the contemporary real options theory bears this out. Research limitations/implications This study only uses data from retail companies listed on stock exchanges in Singapore, Indonesia and Malaysia. Practical implications The type of industry, the extent of the competition and the corporate strategy employed might influence the extent of cost stickiness. Therefore, the users of financial statements need to understand these factors. Originality/value While previous studies incorporated a variety of industries, this paper focuses on examining cost behaviour amid the competitive pressure from recent phenomena in the retail industry. The study provides empirical evidence for supporting the contemporary real options theory. When an industry experiences competition, investing in an uncertain situation will add value to a company, even if it causes sticky cost behaviour. This result contributes to the literature on cost behaviour and strategy management.

Shopping plans, buying motivations, and return policies: impacts on product returns and purchase likelihoods

2015 ◽  
Vol 27 (4) ◽  
pp. 645-659 ◽  
Author(s):  
Joon Yong Seo ◽  
Sukki Yoon ◽  
Milena Vangelova
Keyword(s):  
Product Returns ◽  
Return Policies

An Interpretive Structural Modeling Approach for Analysis of Interactions among the Barriers in Reverse Logistics

2011 ◽  
Vol 110-116 ◽  
pp. 2699-2707
Author(s):  
Santosh Kumar Sharma ◽  
S.S. Mahapatra ◽  
Biranchi Narayan Panda ◽  
Sadanand Sahu
Keyword(s):  
Reverse Logistics ◽  
Return On Investment ◽  
Structural Modeling ◽  
Product Returns ◽  
Crucial Issue ◽  
Interpretive Structural Modeling ◽  
Holistic View ◽  
Modeling Approach ◽  
Distribution Structure ◽  
Significant Return

Reverse logistics (RL), which refers to the distribution activities involved in product returns, has recently received much attention because many companies are using it as a strategic tool to serve their customers and can generate good revenue. An efficient reverse distribution structure may lead to a significant return on investment as well as a significantly increased competitiveness in the market. Therefore, analysis of the interaction among the major barriers, which hinder or prevent the application of reverse logistics, is a crucial issue. Existing models have focused on diagnosing these barriers independently. As a result, the holistic view in understanding the barriers is not accounted for. This paper utilizes the Interpretive Structural Modeling (ISM) methodology to understand the mutual influences among the barriers so that those driving barriers, which can aggravate few more barriers and those independent barriers, which are most influenced by driving barriers, are identified.

scholarly journals A DESTINAÇÃO FINAL DOS RESÍDUOS SÓLIDOS URBANOS: ALTERNATIVAS PARA A CIDADE DE SÃO PAULO ATRAVÉS DE CASOS DE SUCESSO

2013 ◽  
Vol 5 (1) ◽  
pp. 96-129
Author(s):  
Ana Karolina Tanaka Seara ◽  
Marilson Alves Gonçalves ◽  
André De Azevedo Amedomar
Keyword(s):  
Waste Disposal ◽  
Reverse Logistics ◽  
Sao Paulo ◽  
São Paulo ◽  
Domestic Waste ◽  
Solid Domestic Waste ◽  
Public And Private ◽  
Sanitation Services ◽  
Full Compliance ◽  
Effective Manner

The article studies public sanitation services - in as much as solid domestic waste is concerned - within the municipality of São Paulo and employs as base year, that of 2010. Highlights include issues related to the current waste management model in the region and solutions are proposed to those deemed most critical, utilizing as benchmarks, adequate treatments conducted at other globalized cities. The bibliographical review seeks to elucidate concepts that are most aligned with the theme under study. Information concerning the management of solid domestic waste and reverse logistics in the private sector was gathered, whilst findings as to impairments observed in the municipality are listed. Local and international success cases concerning waste disposal were studied with views to encountering sources of potential improvements. It is understood that the adequate destination of residues, by means of recycling, composting or generation of fuels, calls for the population´s commitment in terms of developing separation and waste disposal habits, municipal administration involvement - in as much as supplying the required resources is concerned to ensure progress of alternatives - and finally, cannot do without reverse logistics actions undertaken by producing companies, in full compliance with existing federal rulings. In the quest to expand discussions concerning solid waste, the article attempts to include this matter - in a more effective manner - within strategic and investment decisions taken by both the public and private sectors.

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