Some aspects of business process modeling of higher education institutions
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Actual aspects of process modeling in HEI’s are considered. Issues related to process modeling in universities were studied. A reference model of the university system is given, on the basis of which business processes can be modeled and implemented at different levels of management. The generalized models of business processes «Staff» and «Scientific activity», as well as KPI are presented, on the basis of which it is possible to improve quality management.The proposed models will allow to timely identify possible problems that require a solution, take measures to transform the university’s business processes.
2018 ◽
2013 ◽
pp. 226-244
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2010 ◽
pp. 1643-1652
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