Facilitating Sender-Receiver Agreement in Communicated Probabilities: Is it Best to Use Words, Numbers or Both?
Organizations tasked with communicating expert judgments couched in uncertainty often use numerically bounded linguistic probability schemes to fix the meaning of verbal probabilities. An experiment (N=1,202 after exclusions) was conducted to ascertain whether agreement with such a scheme was better when probabilities were presented verbally, numerically or in a hybrid “verbal + numeric” format. Across three agreement measures, the numeric and hybrid formats outperformed the verbal format and also yielded better discrimination between low and high probabilities. The hybrid format did not confer any advantage over the purely numeric format. Agreement with the standard was directly related to numeracy, verbal reasoning ability and an actively open-minded thinking style, all of which also were inversely related to incoherence (expressed as best estimates that fell outside one’s credible interval). The findings indicate that numerically bounded linguistic probability schemes are not an effective means of communicating information about probabilities to others.