scholarly journals OPERATION MANAGEMENT USING ITIL AND COBIT FRAMEWORK

2020 ◽  
Author(s):  
Joaquina Marchão ◽  
◽  
Leonilde Reis ◽  
Paula Ventura ◽  
◽  
...  
Keyword(s):  
Literature Review ◽  
Information And Communication Technologies ◽  
Cost Optimization ◽  
Communication Technologies ◽  
Organizational Structures ◽  
Operation Management ◽  
Literature Study ◽  
Stakeholder Satisfaction ◽  
Organization Strategy ◽  
Information And Communication

Information and Communication Technologies management is now increasingly challenging in a highly digital and connected world, with different services emerging for different clients with heterogeneous infrastructures, software, assets, different service requirements, security risks increasing, organizational structures not flexible to adjust. These are some of the variables to manage in Information and Communication Technologies departments. This paper aims to present a literature review to support the design of an approach for service operation management in a medium-sized organization, to improve operational efficiency, cost optimization and stakeholder satisfaction, relevant topics in any organization strategy. The applied methodology includes a literature study related with the frameworks Control Objectives for Information and Related Technology (COBIT) and Information Technology Infrastructure Library (ITIL). The main results underlying the literature review were based on the use of keywords in the subject domain.

ICT-ENABLED BOTTOM-UP ARCHITECTURAL DESIGN

2016 ◽  
Vol 10 (1) ◽  
pp. 26 ◽  
Author(s):  
Burak Pak
Keyword(s):  
Information And Communication Technologies ◽  
Design Education ◽  
Architectural Design ◽  
Communication Technologies ◽  
Self Organization ◽  
Literature Study ◽  
Bottom Up ◽  
Information And Communication ◽  
Ict Tools

This paper aims at discussing the potentials of bottom-up design practices in relation to the latest developments in Information and Communication Technologies (ICT) by making an in-depth review of inaugural cases. The first part of the study involves a literature study and the elaboration of basic strategies from the case study. The second part reframes the existing ICT tools and strategies and elaborates on their potentials to support the modes of participation performed in these cases. As a result, by distilling the created knowledge, the study reveals the potentials of novel modes of ICT-enabled design participation which exploit a set of collective action tools to support sustainable ways of self-organization and bottom-up design. The final part explains the relevance of these with solid examples and presents a hypothetical case for future implementation. The paper concludes with a brief reflection on the implications of the findings for the future of architectural design education.

Information Literacy and Lifelong Learning

2015 ◽  
pp. 223-234
Author(s):  
Tella Adeyinka
Keyword(s):  
Literature Review ◽  
Lifelong Learning ◽  
Information And Communication Technologies ◽  
Information Literacy ◽  
Communication Technologies ◽  
Learning Processes ◽  
Information Environment ◽  
Information And Communication ◽  
Development Goals ◽  
The Relationship

Information literacy is regarded as the basis for learning in our contemporary environment of rapid and sophisticated technological change. As information and communication technologies develop rapidly, and the information environment becomes increasingly complex, educators are recognizing the needs for learners to engage with the information environment as part of their formal learning processes. The achievement of lifelong learning and making citizens become information literate is the target of many nations as far as millennium development goals and vision 2015 are concerned. This chapter presents a literature review on information literacy and lifelong learning pointing out the relationship between the two and their benefits, and finally, the chapter makes recommendations to improve both programs.

Information Literacy and Lifelong Learning

2016 ◽  
pp. 11-22
Author(s):  
Tella Adeyinka
Keyword(s):  
Literature Review ◽  
Lifelong Learning ◽  
Information And Communication Technologies ◽  
Information Literacy ◽  
Communication Technologies ◽  
Learning Processes ◽  
Information Environment ◽  
Information And Communication ◽  
Development Goals ◽  
The Relationship

Information literacy is regarded as the basis for learning in our contemporary environment of rapid and sophisticated technological change. As information and communication technologies develop rapidly, and the information environment becomes increasingly complex, educators are recognizing the needs for learners to engage with the information environment as part of their formal learning processes. The achievement of lifelong learning and making citizens become information literate is the target of many nations as far as millennium development goals and vision 2015 are concerned. This chapter presents a literature review on information literacy and lifelong learning pointing out the relationship between the two and their benefits, and finally, the chapter makes recommendations to improve both programs.

Open Innovation

2013 ◽  
pp. 1521-1534
Author(s):  
Hakikur Rahman
Keyword(s):  
Literature Review ◽  
Information And Communication Technologies ◽  
Open Innovation ◽  
Small And Medium Enterprises ◽  
Communication Technologies ◽  
The Road ◽  
The Social ◽  
Information And Communication ◽  
Medium Enterprises ◽  
Corporate Business

With the advent of innovative technologies and multi-dimensional researches along the setting of entrepreneurship development, philosophy, context and business handling has been transformed from being traditional to innovative. Depending on diversity and nature of the transformation, innovation has been shifted from closed to open to crowdsourcing innovation. Ranging from small entrepreneurs to corporate business houses are being immensely benefited by the innovation techniques, especially utilizing information and communication technologies. However, the road to innovation, despite being a paradigm shift is not smooth and ready for many, particularly the small and medium enterprises who mainly deal with the clients at the outer peripheries of the social circle. This chapter synthesizes issues of opportunities and challenges for small and medium enterprises by carrying out a broad literature review and synthesis. Furthermore, the chapter will provide a few research hints to be applicable for researchers and research institutions.

Intercultural Dimensions in the Information Society

2011 ◽  
pp. 74-89 ◽  
Author(s):  
Nektaria Palaiologou
Keyword(s):  
Literature Review ◽  
Information And Communication Technologies ◽  
Web Sites ◽  
Minority Groups ◽  
Communication Technologies ◽  
Networked Learning ◽  
Cultural Groups ◽  
Cultural Minority ◽  
Learning Programs ◽  
Information And Communication

Nowadays, it is a common ascertainment that information and communication technologies (ICTs) and networked learning are not easy to access for many people in non-Western societies and for those who belong in etho-cultural minority groups. As a result, one of the major drawbacks in networked learning programs is miscommunication amongst culturally-diverse participant users, which, to a great extent, is due to the lack of services that meet the needs of various socio-cultural groups of people. In addition, there is great need for multi-language Web sites (such as educational programmes, curricula, and software) in order to emphasise the importance of culture as a dimension which should be incorporated in modern ICT implementations. A literature review approach is followed so as to review statements and studies in the joint field of ICTs.

scholarly journals Factors Affecting Interprofessional Collaboration when Communicating through the use of Information and Communication Technologies: A Literature Review

2016 ◽  
Vol 6 (2) ◽  
Author(s):  
Monica Graves ◽  
Dr. Shelley Doucet
Keyword(s):  
Literature Review ◽  
Information And Communication Technologies ◽  
Program Implementation ◽  
Administrative Support ◽  
Interprofessional Collaboration ◽  
Cost Effective ◽  
Communication Technologies ◽  
Background Information ◽  
Information And Communication ◽  
Facilitators And Barriers

Abstract Background Information and communication technologies (ICTs) are increasingly being used internationally as a cost-effective and efficient way to provide care for patients in rural and remote settings, often referred to as telemedicine. There have been various studies that have examined the effectiveness of telemedicine implementation on patient outcomes, and the factors that enable successful telemedicine program implementation. The purpose of this narrative literature review was to explore a different side of the issue, with the objective to examine the factors that affect interprofessional collaboration when communicating through the use of ICTs in telemedicine settings.   Methods and Findings A total of 56 papers were included in this review. Using a narrative review design, analysis of the papers revealed several factors that act as facilitators and barriers to interprofessional collaboration when communicating through the use of ICTs. Facilitators included training and planning; ICT system supports; establishing good rapport and communication patterns; patient-centredness; willingness to adapt to and accept the technology; and key individuals providing leadership and administrative support. Barriers included technical issues; coordination and organizational challenges; and problematic relationships.   Conclusions From the facilitators and barriers, recommendations have been compiled for stakeholders involved in telemedicine initiatives to consider on how to support interprofessional collaboration in telemedicine.    

scholarly journals THE INFORMATION AND COMMUNICATION TECHNOLOGIES IN THE RISK MANAGEMENT OF SOCIAL AND ENVIRONMENTAL DISASTERS

2018 ◽  
Vol 21 (0) ◽  
Author(s):  
LEANDRO LUDWIG ◽  
MARCOS ANTÔNIO MATTEDI
Keyword(s):  
Risk Management ◽  
Literature Review ◽  
Information And Communication Technologies ◽  
Communication Technologies ◽  
Main Method ◽  
Environmental Disasters ◽  
Management Models ◽  
Information And Communication ◽  
Communication Flow ◽  
Representation Of Time

Abstract The text aims to address the issue of the use of Information and Communication Technologies (ICTs) in disaster risk management (DRM) models. It is based on the different forms of understanding and representation of time in management models. As a result of the literature review, it is argued that the communication flows in the DRM may have three cognitive characters ICTs: a) multisignified; b) multidirectional and multilevel; c) multidimensional. The literature review, used as the main method to develop this argument, structured the text into four main parts: 1) Disaster management models; 2) Use of ICTs in DRM; 3) Communication flow; 4) Final considerations.

scholarly journals Mathematics Teachers’ Pedagogy through Technology: A Systematic Literature Review

2021 ◽  
Vol 20 (1) ◽  
pp. 323-341
Author(s):  
Jaafaru Aliyu ◽  
Sharifah Osman ◽  
Mohd Fadzil Daud ◽  
Jeya Amantha Kumar
Keyword(s):  
Literature Review ◽  
Information And Communication Technologies ◽  
Mathematics Teachers ◽  
Systematic Literature Review ◽  
Communication Technologies ◽  
Exclusion Criteria ◽  
Intervention Impact ◽  
Information And Communication ◽  
Concrete Materials ◽  
Meta Analyses

Mathematics teachers’ pedagogy (MTP) is an integral part of classroom instructional mediation through technology or manipulatives. This article describes a logical literature analysis for the MTP and technology with GeoGebra (GG). The findings reveal the intervention impact of MTP with GG and other technologies such as matrix laboratory (MATLAB); an interactive whiteboard (IWB) and computer algebra system (CAS); wxMaxima, which is a CAS; information and communication technologies (ICT); concrete materials as well as other resources in developing students’ performances in mathematics which were generally effective too. The systematic literature review (SLR) explored findings from current research between January 2011 and October 2020. Quality assessment screening of the papers was done and alongside further elimination of repeated documents from the analysis, twenty-eight publications met the refinement and inclusion/exclusion criteria out of 110 papers. The modified preferred reporting items for systematic reviews and meta-analyses (PRISMA) outline exemplifies the literature review accordingly. The authors observed, accomplished, and discussed the significance of the SLR. This was followed by the constraints, upcoming directions for MTP with technology and GG, and the MTP consequences for education and research.

scholarly journals BIOME-NETWORKS: INFORMATION AND COMMUNICATION FOR SOCIOPOLITICAL ACTION IN ECO-REGIONS

2016 ◽  
Vol 19 (3) ◽  
pp. 231-248 ◽  
Author(s):  
SONIA AGUIAR ◽  
IARGO DE SOUZA SANTOS ◽  
NAYARA ARÊDES ◽  
SÓSTINA SILVA
Keyword(s):  
Decision Making ◽  
Information And Communication Technologies ◽  
Comparative Research ◽  
Communication Technologies ◽  
Organizational Structures ◽  
The Internet ◽  
Digital Environment ◽  
Strategic Actions ◽  
Information And Communication ◽  
Decision Making Processes

Abstract Since ECO-92, environmental organizations and social movements have been networking with the support of information and communication technologies, in order to strengthen their capacity to influence decision-making processes relating to the causes they fight for. Some of these networks have been organized around the six Brazilian official biomes and have been incorporating the resources available on the Internet to achieve greater public visibility, capillarity and communicative effectiveness on their strategic actions. However, not all of them have been able to remain updated, active and visible in the increasingly dynamic digital environment, despite its informational and political legacy. This paper presents a synthesis of a comparative research among the here called "biome-networks", based on data collection on its organizational structures and its informational and communicative resources used to achieve its strategic aims related to the eco-regions in which they operate.

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