scholarly journals PENERAPAN BUDAYA KERJA KAIZEN DI PT X KABUPATEN BANDUNG BARAT

2019 ◽  
Vol 3 (2) ◽  
Author(s):  
Budi Prasetiyo ◽  
Ryan Supu Tauhid
Keyword(s):  
Quality Control ◽  
Quality Management ◽  
Total Quality Management ◽  
Employee Performance ◽  
Management Control ◽  
Iso 9001 ◽  
Japanese Culture ◽  
Manufacturing Companies ◽  
Total Quality ◽  
The Impact

Kaizen is a Japanese culture that means continuing to improve and improve quality in the workplace. This culture is applied by many Japanese companies in the world, especially manufacturing companies. ISO 9001 is a quality management control system (Total Quality Management / TQM) issued by the Internatinal Organization for Standardization. ISO 9001 emphasizes for organizations starting from top management to lower level in carrying out continuous improvement and improvement of work quality. The auxiliary tool used in this research is Quality Control Circle (QCC) which uses the PDCA concept and 7 tools. The QCC method is a method that can be used to control product quality and reduce the number of defective products. The results of this study are that the Kaizen work culture has not run effectively even though the impact on productivity and employee performance is very influential and from the results of this QCC it is evident that with the change in the new Operational Procedure Standards it can reduce the total percentage of defective goods compared to the previous periodKeywords: Kaizen, ISO 9001, Total Quality Management, PDCA, 7 Tools, Quality Control Circle

scholarly journals Implementing Total Quality management practices and Employee Performance: Sanita - Lebanon

2021 ◽  
Vol 24 ◽  
pp. 538-548
Author(s):  
Rushdi Zaiter ◽  
Rabih El Kabbout ◽  
Mahnoud Koabaz ◽  
Ahmad Skaiky ◽  
Mohamad Zalghout ◽  
...  
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Management Practices ◽  
Alternative Hypothesis ◽  
Employee Performance ◽  
Industrial Sector ◽  
Middle Level ◽  
Total Quality ◽  
Quantitative Correlation ◽  
The Impact

The aim of the study is find out the impact of applying different total quality management (TQM) practices on the performance of employees in the Lebanese industrial sector. The implementation of total quality management in Lebanese companies is very narrow where few companies work to apply Total Quality Management elements and concepts in its operations. Sanita is a Lebanese company that has applied the principles of total quality management relatively in all of its operations, so it has a large share of its products in the Lebanese market. In this quantitative survey designed study, 160 self-administered questionnaires were distributed for employees working at different career level (Top level management / Middle level management / Supervisor / Operator /technician / other workers) in Sanita main branch (Halat -Lebanon) and Sanita factory (Zouk Mosbeh -Lebanon). The survey concluded various questions related to the dependent variable employee performance and the independent variable related to practices of total quality management (leadership, teamwork, training and education, empowerment, communication). Using the quantitative correlation Pearson test, a strong influence emerged for the implementation of TQM principles on the performance of employees at Sanita and its factories; thus accepting the main alternative hypothesis.

scholarly journals An Analysis of the Impact of Total Quality Management on Employee Performance with mediating role of Process Innovation

2016 ◽  
Vol 131 ◽  
pp. 012017 ◽  
Author(s):  
Aimie Nadia Dedy ◽  
Norhayati Zakuan ◽  
Siti Zaleha Omain ◽  
Kamaruzzaman Abdul Rahim ◽  
Mohd Shoki Md Ariff ◽  
...  
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Employee Performance ◽  
Process Innovation ◽  
Total Quality ◽  
Mediating Role ◽  
The Impact

Total Quality Management practices and work-related outcomes

2019 ◽  
Vol 36 (6) ◽  
pp. 864-874 ◽  
Author(s):  
Muhammad Naeem Khan ◽  
Shahab Alam Malik ◽  
Saquib Yousaf Janjua
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Affective Commitment ◽  
Management Practices ◽  
Employee Performance ◽  
Academic Staff ◽  
Total Quality ◽  
Content Type ◽  
Mediating Variables ◽  
The Impact

Purpose The purpose of this paper is to explore the impact of Total Quality Management (TQM) practices on the performance of employees working in higher education institutions (HEIs). It also examines the mechanism through which TQM practices affect the performance of employees. Design/methodology/approach Data for the current study were obtained from both public and private sector HEIs of Pakistan. In total, 400 questionnaires were distributed among the administrative and academic staff of 3 universities and 240 usable questionnaires were received. Data were analyzed through regression analysis using SPSS. Findings The results show that the TQM positively and significantly determines employee performance, and the mediating variables of job satisfaction and affective commitment. Both the mediating variables show a mediating role in the TQM/employee performance relationship. Research limitations/implications The study has practical implications for universities’ top management to focus on TQM practices that help in building and enhancing satisfaction, commitment, as well as performance of the employees that could ultimately result in better performance of the universities. Originality/value This research is an addition to the current literature and the first attempt in this area to the best of authors’ knowledge. This study will help in identifying how important and beneficial it would be for the services organizations to implement the TQM practices and identifying the impact of TQM practices on employee’s job performance.

scholarly journals ANALISIS PENGARUH PENERAPAN TOTAL QUALITY MANAGEMENT DAN JUST IN TIME PADA INDUSTRI MANUFAKTUR (STUDI EMPIRIS PADA PERUSAHAAN MANUFAKTUR DI BOGOR DAN TANGERANG)

2018 ◽  
Vol 20 (3) ◽  
pp. 371
Author(s):  
Linda Santioso, Cynthia Maharani
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Manufacturing Industry ◽  
Survey Method ◽  
Just In Time ◽  
Manufacturing Companies ◽  
Total Quality ◽  
Delivery Performance ◽  
The Impact ◽  
A Company

As we know the main value to be achieved by a company is to meet the desires of its customers. Total Quality Management represents the creation of value by basing on the quality provided to consumers, while the Just In Time creating value based on a given speed. Manufacturing industry is an industry that is becoming an important part of the national economy, but some manufacturing companies in Indonesia implementing TQM and JIT just still a concept. This study tries to analyze the impact of the implementation of Total Quality Management and Just In Time for Delivery Performance. The variables used in  this  study include  Total  Quality Management  and  Just  In  Time  as  anindependent variable, and Delivery Performance as the dependent variable. The research methodology used in this study is a survey method using a questionnaire as a data collection tool. This study used a sample 6 manufacturing company located in Bogor and Tangerang. The results of the analysis using regression model showed that Total Quality Management and Just In Time has a significant impact on Delivery Performance.

scholarly journals Total quality management practices in Indonesian local SME: Understanding the employees Role

2019 ◽  
Vol 10 (2) ◽  
pp. 129-136
Author(s):  
Safitri Lamsah ◽  
Zakky Zamrudi
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Organizational Performance ◽  
Management Practices ◽  
Small And Medium Enterprises ◽  
Employee Performance ◽  
Total Quality ◽  
Total Respondent ◽  
Two Factors ◽  
Medium Enterprises

Abstract Understanding the schemes of Small and Medium Enterprises (SME’s) managerial capability is becoming important aspects today. Implementing proper strategies and internal policy may create a significant change in SME’s performance. Total Quality Management (TQM) has been being a one of specific measurement on organizational performance. This research was proposed to understand the factor that can affect the TQM’s performance in SME’s by identifying the two factors that can change it. Based on the recent studies, the developed model was employed PLSSEM to analyze the data by total respondent 95 respondent consist of owner and manager. The sample was taken in the area of Sasirangan SME’s in Banjarmasin, Kalimantan Selatan province, Indonesia. Sasirangan is a local fabric developed by its ancestor. The population of Sasirangan SME’s was huge in amount. The results of these studies indicate that both motivation and employee performance can increase the TQM in the SME’s which one of them has a more significant effect. The complete description of finding in this research will be discussed in this research.

scholarly journals Quality management and business performance of Serbian companies

2021 ◽  
Vol 69 (6-7) ◽  
pp. 345-356
Author(s):  
Vesna Milovanović ◽  
Stevo Janošević ◽  
Mihailo Paunović
Keyword(s):  
Quality Management ◽  
Business Performance ◽  
Quality Management System ◽  
Iso 9001 ◽  
Company Size ◽  
Total Quality ◽  
Industry Type ◽  
Business Results ◽  
Management Perspective ◽  
The Impact

The impact of quality management (QM) programs on business results has been the subject of numerous studies worldwide. However, given the complexity of the contemporary QM paradigm and its context-dependence, it is difficult to generalise its impact on business performance. This study examines QM from the strategic management perspective by comprehensively analysing the effects of quality management system (QMS) certification to ISO 9001 in terms of improved business performance and the achieved level of total quality management (TQM) in Serbian companies. Control variables of industry type and company size are employed to observe their possible impact on motives for, and effects of, QMS certification to ISO 9001. The results reveal that the certification of Serbian companies' QMS to ISO 9001 positively influences their operational and market performance, with the impact intensity dependent upon company size and industry type. The impact of certification on financial performance was examined but not confirmed. Compared to companies motivated primarily by marketing interests and market pressure, companies that certify their QMS to ISO 9001 to improve the quality of their business show a higher level of TQM implementation and gain greater benefits from certification.

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