The Impact of Total Quality Management on the Quality of Institutional Performance in Saudi Hospitals: A Case Study of King Faisal Hospital

2020 ◽  
pp. 1294-1301
Author(s):  
Dr. Karim Saeed Okour
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Institutional Performance ◽  
Total Quality ◽  
The Impact

scholarly journals IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT IN FACILITIES TO IMPROVE INSTITUTION QUALITY SCHOOL

2021 ◽  
Vol 6 (1) ◽  
pp. 97-124
Author(s):  
Poetri Leharia Pakpahan ◽  
Wiji Hidayati
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Learning Process ◽  
Analytical Study ◽  
Quality Of Education ◽  
Total Quality ◽  
Library Research ◽  
Adequate Quality ◽  
The Impact

One of the improvements in the quality of education is the fulfillment of the needs for facilities and adequate, quality, and ready-to-use educational infrastructure. So as for the impact of the lack of proper infrastructure of school institutions, namely that it can reduce student achievement in learning activities, especially in class. Therefore, to improve the quality of education in schools, management of facilities and infrastructure is needed to meet the needs of the student learning process at school. This study aims to determine the implementation of total quality management in improving the quality of infrastructure in schools. This research using library research with analytical study methods (library research), namely research carried out using a library alias literature, either in the form of notes, books, journals, or reports of previous research results. The analytical study used is content analytical and analytical descriptions of total quality management to improve infrastructure at school. The results of this study indicate that the facilities and infrastructure at the school are inadequate standards. Therefore, the use of infrastructure in the learning process must also be improved, as an increase in service quality continuously meets the reality and expectations for customers.

scholarly journals The Impact of Change from Hierarchy to Teams in Two Academic Libraries: Intended Results versus Actual Results Using Total Quality Management

1999 ◽  
Vol 60 (6) ◽  
pp. 571-584 ◽  
Author(s):  
Irene Owens
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Academic Library ◽  
Current Trend ◽  
Team Approach ◽  
Full Time ◽  
Total Quality ◽  
The Impact ◽  
Student Assistants

The current trend in examining library administrative structures to accommodate change is common in library literature. The team approach, used within the construct of Total Quality Management, is examined in this case study, after which the case study is compared with a similar change that took place at Duke University. This article seeks to ascertain the degree to which the goals of the change are met and/or exceeded. The implications for change from hierarchal to team management hold many possibilities that extend beyond those received by traditional means, benefitting the full-time staff and customers, as well as student assistants. Student assistants make up a large portion of the part-time academic library staff and offer a sometimes “untapped” resource. The inclusion of students in comprising teams may be a refreshing and productive change in management structure. The article questions a real change from hierarchy to teams and also suggests that librarianship may need to redefine the meaning of “profit” in a nonprofit environment.

scholarly journals Application of Risk Management Quality Integrated And Impact on the Quality Students Improvement MAN 2 Medan Model

2021 ◽  
pp. 38-48
Author(s):  
Nur Azizah
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Theory Of Knowledge ◽  
Total Quality ◽  
Management Quality ◽  
Three Stages ◽  
Customer Services ◽  
Implementation Problems ◽  
The Impact

Implementation of Total Quality Management of in school has a purpose main give satisfaction to the customer services of education either internal or external to the results of product quality . Implementation of Total Quality Management in schools requires at least three stages of implementation , namely : preparation , planning , and implementation . Problems are contained in the study times this include How the implementation of management quality integrated in Man 2 Model Terrain , How is the impact of the implementation of management quality integrated in the improvement of the quality of the participants didikdi Man 2 Model Medan method of research that is done is to use approach qualitative with technique of collection of data such as observation , interview and documentation . The results of his research is the management quality integrated merupaka a theory of knowledge management who directs the leadership of the organization and its personnel to carry out repairs quality constantly are focused on achieving the satisfaction of customers internal and customers externally. Implementation of the management quality integrated in MAN 2 Model Terrain increasingly in improved based on the needs of customers in order to graduate from madrash that can fulfill the wishes and expectations of the community . The impact of the implementation of management quality terpdusejauh it can be seen from the attitude , behavior behavior , and ways of view of students and residents madrsah lainny to continue melakukn repair and can compete dier digital now this. Constraints that expressed by the head of the madrassa in the improvement of the quality of the participant students in the form of time which is in charge sometimes not in accordance with the conditions and expectations

scholarly journals Pengaruh Penerapan JIT (Just In Time) Dan TQM (Total Quality Management) Terhadap Delivery Performance Pada Industri Otomotif Di Indonesia

2009 ◽  
Vol 2 (2) ◽  
Author(s):  
Brigita Meylianti S ◽  
Fernando Mulia
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Automotive Industry ◽  
Just In Time ◽  
Total Quality ◽  
Delivery Performance ◽  
Management Concept ◽  
The Impact ◽  
Better Than

This research discusses the impact of JIT (Just In Time) and TQM (Total Quality Management) application to Delivery Performance. Either JIT or TQM is two concept in management science specially operation management, but in fact that exist in Indonesian companies most of them have not yet applied these concept properly. Many of Indonesian companies applied latest management concept just to keep up with the trend. Unfortunately these concepts might have not been suitable if it applied directly for Indonesian circumstances. This research was conducted in automotive industry, this election is based on history that at the first JIT and TQM born in automotive industry so unquestionable the application of these concepts in this industry is better than other kind of industry. In other hand delivery performance is focus on excellent timing and excellent quality of product produced. Theoretically, JIT application is inseparable form TQM application or vice versa, it one of them applied without application if the other, the result will not be an optimum one. But it is important to remember that large number of existing theories nowadays, was develop in Europe, America and the nearest Japan. There is large number of differences, even the fundamental one in social and culture, it effect to thinking pattern, and working spirit. Indonesia has different culture to Europe, America and Japan. Frequently the application of JIT and also TQM are fail to give significant improvement to company’s performance. It issues some emerging questions: Do JIT and TQM have influence to performance specially delivery performance? Do JIT have influence to performance specially delivery performance? Do TQM have influence to performance specially delivery performance? This research will answer the emerging questions. Following data collection and data processing, the result conclusion will be: JIT and TQM have significant linear influence to delivery performance. In partial, JIT does not give significant linear influence to delivery performance, whereas TQM gives significant linear influence to delivery performance.

scholarly journals The Impact of Total Quality Management on E-Government Implementation in Jordanian Governmental Institutions

2021 ◽  
Vol 11 (4) ◽  
pp. 37
Author(s):  
Ali Abdallah Alatoum ◽  
Sohail Mohammad Bani Mustafa
Keyword(s):  
Public Sector ◽  
Quality Management ◽  
Service Quality ◽  
Total Quality Management ◽  
Service Sector ◽  
Total Quality ◽  
Senior Managers ◽  
Governmental Institutions ◽  
The Impact

The primary goal of this research is to examine the impact of TQM and e-government on service quality within Jordanian public sector entities. To achieve the study's goal, a self-administered form was designed to elicit the opinions of seventy middle and senior managers from five government agencies.The study's significance stems from its arrangement to clarify the impact of Total Quality Management and data technology collaboration on public-sector reform programs. Specifically, to assess the impact of the integrated relationship between the use of e-government and TQM on the quality of service provided by Jordan's public sector.The study's findings revealed that the establishments studied used completely different dimensions of total quality management throughout the implementation of some stages of e-government. The findings also revealed a direct relationship between the development of Total Quality Management and e-government and service quality. Lastly, the study established the relationship and impact of the interaction between the application of TQM and e-government on public and service sector in Jordan.

scholarly journals Penerapan Total Quality Management Terhadap Dampak Kinerja Manajerial dan Laba Perusahaan pada UMKM Yogyakarta

2020 ◽  
Vol 7 (1) ◽  
pp. 10-14
Author(s):  
Uum Helmina Chaerunisak ◽  
Andri Waskita Aji
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Improve Quality ◽  
Total Quality ◽  
Managerial Performance ◽  
Significance Level

Abstract  - Business competition among UMKM is also getting tougher and requires UMKM to try to maximize their ability to compete with other business. In order to compete, the company is expected to improve quality in terms of managerial performance. This study aims to determine the Effect of Total Quality Management on Managerial Performance and Company Profit (Case Study of UMKM in Yogyakarta). The company in applying TQM especially in the improvement of its production will have an effect by increasing the quality of its managerial performance, which is headed by a manager and can increase the profits obtained by the company. There are three variables used in this study, namely Total Quality Management (TQM) (X), Managerial Performance (Y1), and Company Profit (Y2). The sample used was 74 respondents from the population of UMKM in Yogyakarta. The results of this study, TQM has an effect on Managerial Performance with alpha value of 0.000 This proves that the first hypothesis is supported, TQM has no effect on Company Profit with evidenced by the significance level that exceeds the alpha value of 0.305. thus the second hypothesis is not supported.  Keywords: Total Quality Management, Managerial Performance, Company Profit

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