scholarly journals The impact of total quality management on competitive advantage of pharmaceutical manufacturing companies in Jordan

2012 ◽  
pp. 59-75 ◽  
Author(s):  
Kamal A. M. Al-Qudah
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Competitive Advantage ◽  
Pharmaceutical Manufacturing ◽  
Manufacturing Companies ◽  
Total Quality ◽  
The Impact

Research framework for the impact of total quality management on competitive advantage

2017 ◽  
Vol 27 (3) ◽  
pp. 335-351 ◽  
Author(s):  
Van Cang Nguyen ◽  
Ngoc Tuan Chau
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Competitive Advantage ◽  
Innovation Performance ◽  
Total Quality ◽  
Content Type ◽  
Research Framework ◽  
Mediating Role ◽  
The Impact

Purpose The purpose of this paper is to apply a more accurate competitive advantage construct to study the impact of total quality management on firms’ competitive advantage in the context of the weakening of the competitive advantage of firms that are renowned for the excellent quality management. It also aims to find a better explanation for the source of competitive advantage through mediating constructs. Design/methodology/approach The authors use iterative methodology by reviewing, analyzing, synthesizing and refining the current state of the literature and propose a research framework which allows for overcoming the limitation encountered in previous empirical research. Findings The use of two second-order constructs including the incremental innovation performance and radical innovation performance which enable the researchers to have a better explanation about the mediating role of innovation performance. Practical implications This study is seeking to contribute to the practice of total quality management area of research. Specifically, this study applies two second-order measurement scales of innovation in use, actualize the use of the new measurement scale of competitive advantage and explain clearly the role of total quality management on competitive advantage in the current context. Originality/value This is one of the few papers investigating the impact of total quality management on competitive advantage, developing the conceptual model that examines the mediating role of innovation performance.

scholarly journals PENERAPAN BUDAYA KERJA KAIZEN DI PT X KABUPATEN BANDUNG BARAT

2019 ◽  
Vol 3 (2) ◽  
Author(s):  
Budi Prasetiyo ◽  
Ryan Supu Tauhid
Keyword(s):  
Quality Control ◽  
Quality Management ◽  
Total Quality Management ◽  
Employee Performance ◽  
Management Control ◽  
Iso 9001 ◽  
Japanese Culture ◽  
Manufacturing Companies ◽  
Total Quality ◽  
The Impact

Kaizen is a Japanese culture that means continuing to improve and improve quality in the workplace. This culture is applied by many Japanese companies in the world, especially manufacturing companies. ISO 9001 is a quality management control system (Total Quality Management / TQM) issued by the Internatinal Organization for Standardization. ISO 9001 emphasizes for organizations starting from top management to lower level in carrying out continuous improvement and improvement of work quality. The auxiliary tool used in this research is Quality Control Circle (QCC) which uses the PDCA concept and 7 tools. The QCC method is a method that can be used to control product quality and reduce the number of defective products. The results of this study are that the Kaizen work culture has not run effectively even though the impact on productivity and employee performance is very influential and from the results of this QCC it is evident that with the change in the new Operational Procedure Standards it can reduce the total percentage of defective goods compared to the previous periodKeywords: Kaizen, ISO 9001, Total Quality Management, PDCA, 7 Tools, Quality Control Circle

scholarly journals EFFECT OF EXTERNAL ENVIRONMENT ORGANIZATION AND APPLICATION OF TOTAL QUALITY MANAGEMENT (TQM) AND PERFORMANCE OF THE COMPANY AND ITS EFFECT ON COMPETITIVE ADVANTAGE IN PTISM BOGASARI FLOURMILLS, JAKARTA

2016 ◽  
Vol 7 (1) ◽  
pp. 22
Author(s):  
Ana Retno Mawarti
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Competitive Advantage ◽  
External Environment ◽  
Secondary Data ◽  
Primary Data ◽  
Company Performance ◽  
Total Quality ◽  
The Creation ◽  
The Impact

This research aimed to discover the impact of external environment and Total Quality Management implementation on company performance  in order to create competitive advantage in PT. ISM Bogasari Flourmills. This research is an associative explanatory research with quantitative method. The data sources used are primary data and secondary data. The primary data collected by spreading 122 questionnaires to employees of PT. ISM Bogasari on chief officers level, assistant manager level, and manager level. Sampling method used is Proportionable Stratified Random Sampling. The result showed that external environment with indicator of complexity, dynamics and environment carrying capacity, has positive and significant impact on company’s performance. Total Quality Management implementation with indicators of costumer focus, continuous refinement and staff training program, brings positive and significant impact on company’s performance. The company’s performance with its indicators of efficiency, effectiveness, and adaptability, has positive and significant impact on the creation of competitive advantage. The Research also proved that external environment and Total Quality Management Implementation directly affect the creation of competitive advantage.   Keywords: External environment, Total Quality Management implementation, company’s performance, and competitive advantage

Assessment of Total Quality Management Adoption Level in Pharmaceutical Manufacturing Companies in Southwestern Nigeria

2019 ◽  
Vol 43 ◽  
pp. 168-177
Author(s):  
Oreofe Praise Oluwadare ◽  
Omoniyi Joseph Ola-Olorun ◽  
Billy Adegbola Oluwale
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Pharmaceutical Manufacturing ◽  
Adoption Process ◽  
Manufacturing Companies ◽  
Total Quality ◽  
Southwestern Nigeria ◽  
Weighted Averages ◽  
Alternative Responses ◽  
Adoption Level

The objective of this study was to assess the adoption level of Total Quality Management (TQM) in pharmaceutical manufacturing industry in Southwestern Nigeria by a cross-sectional survey of staff in Lagos, Ogun and Oyo States of Nigeria involving 348 of the 2,649 members, selected by multi-stage sampling. Primary data were collected using a set of pre-tested semi-structured questionnaire which sought to elicit information on the level of TQM adoption and designed with items on a Likert–type scale of seven alternative responses with weighting scores of 0 through 6, representing seven stages (levels) in the adoption process. Adoption was taken as becoming effective from the sixth stage (level 5). Factors influencing TQM adoption were identified by employing a Likert-type influence scale with five alternative responses and weighting scores of 0 - 4. Weighted averages (WA) and means of weighted averages (MWA) were employed in summarising the data while t-test and regression analyses were used in identifying significant relationships between variables at 5% significance level. The results showed that TQM adoption was at implementation (trial) level (MWA ≈ 4) and had not become actualised in the industry (t = 11.906, df = 3, p = .000). The study concluded that the adoption level of TQM in this industry was at trial level and TQM adoption was ineffective. Thus, there is need for improved adoption of the various components of TQM, particularly ‘leadership commitment’ and this can be achieved through sustained TQM training and advocacy by professional associations within the industry such as Nigerian Association of Industrial Pharmacists (NAIP) and Pharmaceutical Society of Nigeria (PSN).

scholarly journals ANALISIS PENGARUH PENERAPAN TOTAL QUALITY MANAGEMENT DAN JUST IN TIME PADA INDUSTRI MANUFAKTUR (STUDI EMPIRIS PADA PERUSAHAAN MANUFAKTUR DI BOGOR DAN TANGERANG)

2018 ◽  
Vol 20 (3) ◽  
pp. 371
Author(s):  
Linda Santioso, Cynthia Maharani
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Manufacturing Industry ◽  
Survey Method ◽  
Just In Time ◽  
Manufacturing Companies ◽  
Total Quality ◽  
Delivery Performance ◽  
The Impact ◽  
A Company

As we know the main value to be achieved by a company is to meet the desires of its customers. Total Quality Management represents the creation of value by basing on the quality provided to consumers, while the Just In Time creating value based on a given speed. Manufacturing industry is an industry that is becoming an important part of the national economy, but some manufacturing companies in Indonesia implementing TQM and JIT just still a concept. This study tries to analyze the impact of the implementation of Total Quality Management and Just In Time for Delivery Performance. The variables used in  this  study include  Total  Quality Management  and  Just  In  Time  as  anindependent variable, and Delivery Performance as the dependent variable. The research methodology used in this study is a survey method using a questionnaire as a data collection tool. This study used a sample 6 manufacturing company located in Bogor and Tangerang. The results of the analysis using regression model showed that Total Quality Management and Just In Time has a significant impact on Delivery Performance.

Benchmarking of TQM practices in the Jordanian pharmaceutical industry (a comparative study)

2018 ◽  
Vol 25 (9) ◽  
pp. 4058-4083 ◽  
Author(s):  
Maysoon Mohammed Yaseen ◽  
Rateb J. Sweis ◽  
Ayman Bahjat Abdallah ◽  
Bader Yousef Obeidat ◽  
Nadia J. Sweis
Keyword(s):  
Quality Management ◽  
Comparative Studies ◽  
Pharmaceutical Manufacturing ◽  
Current Status ◽  
Pharmaceutical Companies ◽  
Manufacturing Companies ◽  
Total Quality ◽  
Critical Factors ◽  
Content Type ◽  
Manufacturing Company

Purpose The purpose of this paper is to establish practical guidelines for benchmarking eight total quality management (TQM) practices vital to pharmaceutical companies’ performance. The paper also proposes the use of an analytic total quality index (TQI) as a benchmarking tool and illustrates the importance and effectiveness of this benchmarking methodology by applying it in two comparative studies of three Jordanian pharmaceutical companies. Design/methodology/approach In order to achieve the above-mentioned purpose, the data were gathered through a questionnaire that was used to evaluate the gap between the ideal and current status of the quality management system and distributed to the quality units from three companies: pharmaceutical manufacturing company, a pharmaceutical manufacturing company working in the same field and a pharmaceutical service providing research services to a pharmaceutical manufacturing companies. And the mean differences between the current and ideal states for the eight critical TQM practices were compared for these two comparative studies using the t-test. Findings Each of the two comparisons reveals statistically significant differences regarding the perceptions of actual and ideal scores for manufacturing and service companies on five out of eight critical factors and, on two out of eight critical factors for manufacturing and manufacturing companies. Practical implications The pharmaceutical companies, regardless of whether they are manufacturing or service company, can adopt benchmarking techniques which were applied in this case study to improve their performance and their product/service quality. Originality/value The consequences of this research can support organization managers and policy makers in effectively benchmarking the identified TQM practices in their organizations using the proposed TQI benchmarking tool.

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