scholarly journals SOCIAL MEDIA AND ITS IMPACT ON USER BEHAVIOR – A METHODOLOGICAL AND THEMATIC REVIEW

2020 ◽  
Vol 12 ◽  
pp. 236-249
Author(s):  
Sana Singh ◽  
Malvika Kumar ◽  
Aakanksha Rawat ◽  
Ritvik Khosla ◽  
Smita Mehendale
Keyword(s):  
Social Media ◽  
User Behavior ◽  
Empirical Studies ◽  
Relevant Literature ◽  
Future Research ◽  
Content Type ◽  
Consumer Motivation ◽  
Main Research ◽  
Media Usage ◽  
Thematic Review

Social Media has invaded all walks of life including the way we consume content. The literature is rich with research on various aspects of social media and its impact on user behavior, organisations, and the society. This systematic literature review has been done to highlight the key themes and methodologies in extant literature for social media and its impact on user behavior. With 61 journal articles as the base of this review, 4 main research themes emerged, namely consumer motivation, effects of the platform format, content type, and the inverse impact of user behavior on the platforms. On exploration of the methodologies used in the relevant literature, a variety of approaches i.e. qualitative, quantitative, mixed, and non-empirical studies have been used to analyze social media usage and its impact on user behavior. Based on the methodological and thematic review, recommendations are provided for future research.

Social media and student performance: the moderating role of ICT knowledge

2019 ◽  
Vol 18 (2) ◽  
pp. 197-219
Author(s):  
Robert Kwame Dzogbenuku ◽  
George Kofi Amoako ◽  
Desmond K. Kumi
Keyword(s):  
Social Media ◽  
Academic Performance ◽  
Student Performance ◽  
Computer Technology ◽  
Knowledge Generation ◽  
Future Research ◽  
Content Type ◽  
Media Usage ◽  
Technology Knowledge ◽  
The Relationship

Purpose This study aims to determine the impact of social media usage on university student’s academic performance in Ghana. Design/methodology/approach A quantitative research method was used for the study. With the aid of a simple random sampling technique, quantitative data were obtained from 373 out of 400 respondents representing 93 per cent of volunteered participants. Data collected was analysed using structural equation modelling to establish the relationship among social media information, social media entertainment, social media innovation, social media knowledge generation and student performance. Findings The findings of this study indicate that social media information, social media innovation and social media entertainment all had a significant positive influence on social media knowledge generation, which has wide learning and knowledge management implications. Also, the study indicated that information computer technology knowledge moderates the relationship between social media and student performance. Research limitations/implications The sample taken was mainly cross-sectional in nature rendering the inference of causal relationships between the variables impossible. Future researchers should adopt a longitudinal research design to examine causality. Finally, the study was limited to only university students in Accra, Ghana. Future research can extend to a bigger student population and to other West African and African countries. Practical implications This paper will serve as a profitable source of information for managers and researchers who may embark on future research on social media and academic performance. The findings that social media information, innovation and entertainment can likewise enhance social media knowledge generation can help managers and university teachers to use the vehicle of innovation and entertainment to communicate knowledge. Social implications The findings of this study will help policymakers in education and other industries that engage the youth to realise the important factors that can make them get the best in the social media space. Originality/value Social media usage in academic performance is increasingly prevalent. However, little is known about how social media knowledge generation mediates between social media usage and academic performance and, furthermore, whether the information computer technology knowledge level of students moderates the relationship between social media knowledge generation and academic performance of university students in sub-Saharan Africa, particularly Ghana. Theoretically, the findings of this study provide clear research evidence to guide various investigations that can be done on the relationships of the variables under social media usage, knowledge generation and university student performance, which advances the diffusion of new knowledge.

scholarly journals Crowdsourcing: a systematic review of the literature using text mining

2020 ◽  
Vol 120 (11) ◽  
pp. 2041-2065
Author(s):  
Ioanna Pavlidou ◽  
Savvas Papagiannidis ◽  
Eric Tsui
Keyword(s):  
Text Mining ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Relevant Literature ◽  
Reliability And Validity ◽  
Future Research ◽  
Content Type ◽  
Main Research ◽  
Critical Elements ◽  
A Value

PurposeThis study is a systematic literature review of crowdsourcing that aims to present the research evidence so far regarding the extent to which it can contribute to organisational performance and produce innovations and provide insights on how organisations can operationalise it successfully.Design/methodology/approachThe systematic literature review revolved around a text mining methodology analysing 106 papers.FindingsThe themes identified are performance, innovation, operational aspects and motivations. The review revealed a few potential directions for future research in each of the themes considered.Practical implicationsThis study helps researchers to consider the recent themes on crowdsourcing and identify potential areas for research. At the same time, it provides practitioners with an understanding of the usefulness and process of crowdsourcing and insights on what the critical elements are in order to organise a successful crowdsourcing project.Originality/valueThis study employed quantitative content analysis in order to identify the main research themes with higher reliability and validity. It is also the first review on crowdsourcing that incorporates the relevant literature on crowdfunding as a value-creation tool.

The disruption of blockchain in auditing – a systematic literature review and an agenda for future research

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Rosa Lombardi ◽  
Charl de Villiers ◽  
Nicola Moscariello ◽  
Michele Pizzo
Keyword(s):  
Literature Review ◽  
Systematic Literature Review ◽  
Empirical Studies ◽  
Theory And Practice ◽  
Future Research ◽  
Content Type ◽  
Main Research ◽  
Research Areas ◽  
The Impact ◽  
Practical Implications

PurposeThis paper presents a systematic literature review, including content and bibliometric analyses, of the impact of blockchain technology (BT) in auditing, to identify trends, research areas and construct an agenda for future research.Design/methodology/approachThe authors include studies from 2010 to 2020 in their structured literature review (SLR), using accounting journals on the Scopus database, which yielded 40 articles with blockchain and auditing at its core.FindingsOne of the contributions of the authors’ analyses is to group the prior research, and therefore also the agenda for future research, into three main research areas: (1) Blockchain as a tool for auditing professionals to improve business information systems to save time and prevent fraud; (2) Smart contracts enabling Audit 4.0 efficiency, reporting, disclosure and transparency; (3) Cryptocurrency and initial coin offerings (ICOs) as a springboard for corporate governance and new venture financing. The authors’ findings have several important implications for practice and theory.Practical implicationsThe results of this study emphasise that (1) the disruption of blockchain in auditing is in a nascent phase and there is a need for compelling empirical studies and potential for the involvement of practitioners; (2) there may be a need to reconsider audit procedures especially suited for digitalisation and BT adoption; (3) standards, guidelines and training are required to pivot towards and confront the challenge BT will represent for auditing; and (4) there are two sides to the BT coin for auditing, enthusiasm about the potential and risk upon implementation. These practical implications can also be seen as a template for future research in a quest to align theory and practice.Originality/valueThe authors’ SLR facilitates the identification of research areas and implications, forming a useful baseline for practitioners, professionals and academics, as they draft the state of the art on the disruption of blockchain in auditing, highlighting how BT is changing auditing activities and traditions.

Construction and validation of the customer social participation in brand communities scale

2018 ◽  
Vol 28 (1) ◽  
pp. 46-73 ◽  
Author(s):  
Shampy Kamboj ◽  
Bijoylaxmi Sarmah
Keyword(s):  
Social Media ◽  
Social Participation ◽  
Empirical Studies ◽  
Reliability And Validity ◽  
Customer Participation ◽  
Survey Method ◽  
Future Research ◽  
Student Sample ◽  
Content Type ◽  
Brand Communities

Purpose The purpose of this paper is to construct and validate customer social participation (CSP) scale in the context of brand communities on social media. Design/methodology/approach In this study, various tests for reliability and validity have been performed to confirm scale structure. Data were collected using survey method from the student and non-student sample. Findings The results confirm a multi-dimensional scale with nine items for measuring customer participation in social media brand communities. Research limitations/implications The results of this study present several implications for online brand communities managers and are likely to support future research in the context of social media brand communities. Originality/value This paper is the first to develop a multi-dimensional scale of customer participation in social media brand communities. This is a new addition to existing literature, as the majority of empirical studies in this field are from participation other than CSP, and contexts different from social media brand communities.

scholarly journals Fear of missing out (FoMO) among social media users: a systematic literature review, synthesis and framework for future research

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Anushree Tandon ◽  
Amandeep Dhir ◽  
Intesar Almugren ◽  
Ghada Naif AlNemer ◽  
Matti Mäntymäki
Keyword(s):  
Social Media ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Empirical Studies ◽  
Well Being ◽  
Future Research ◽  
Functional Impairments ◽  
Content Type ◽  
Fear Of Missing Out ◽  
Holistic Understanding

PurposeResearch examining the “fear of missing out” (FoMO) is increasingly prominent, with a growing number of studies exploring this phenomenon. Despite the increased academic interest, no attempts have been made to synthesize extant knowledge on FoMO. There is limited holistic understanding of its conceptualization and operationalization. To address this gap, an exhaustive systematic literature review (SLR) on FoMO is presented.Design/methodology/approachSystematic review protocols and content analysis was used to analyze and synthesize insights from 58 empirical studies obtained from four academic databases: Scopus, Web of Science, PubMed and PsycINFO.FindingsSignificant diversity in prior research on FoMO was encapsulated in four themes. There are significant limitations in conceptualization of FoMO, along with narrow focus on geographic, methodological and contextual foci of prior studies. The authors propose a comprehensive framework and extensive gap-specific research directions to aid future research.Research limitations/implicationsThe SLR is limited in its consideration of empirical studies published in academic journal articles obtained from four databases.Social implicationsThe authors imply the critical need to ascertain motives for individuals' excessive engagement with social media and the subsequent impact on well-being indicators (e.g. sleep quality) and functional impairments (e.g. addiction).Originality/valueThis study magnifies and expands the intellectual boundaries of FoMO and suggests the adoption of a multidisciplinary perspective for further investigation. The use of novel theoretical lenses can further ascertain FoMO's effect on different cultures and social media users.

Maintenance and sustainability: a systematic review of modeling-based literature

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Afef Saihi ◽  
Mohamed Ben-Daya ◽  
Rami Afif As'ad
Keyword(s):  
Relevant Literature ◽  
Research Area ◽  
Social Dimension ◽  
Future Research ◽  
Social Dimensions ◽  
Environmental Aspect ◽  
Content Type ◽  
Main Research ◽  
Maintenance Decisions ◽  
Dimension One

PurposeMaintenance is a critical business function with a great impact on economic, environmental and social aspects. However, maintenance decisions' planning has been driven by merely economic and technical measures with inadequate consideration of environmental and social dimensions. This paper presents a review of the literature pertaining to sustainable maintenance decision-making models supported by a bibliometric analysis that seeks to establish the evolution of this research over time and identify the main research clusters.Design/methodology/approachA systematic literature review, supported with a bibliometric and network analysis, of the extant studies is conducted. The relevant literature is categorized based on which sustainability pillar, or possibly multiple ones, is being considered with further classification outlining the application area, modeling approach and the specific peculiarities characterizing each area.FindingsThe review revealed that maintenance and sustainability modeling is an emerging area of research that has intensified in the last few years. This fertile area can be developed further in several directions. In particular, there is room for devising models that are implementable, based on reliable and timely data with proven tangible practical results. While the environmental aspect has been considered, there is a clear scarcity of works addressing the social dimension. One of the identified barriers to developing applicable models is the lack of the required, accurate and timely data.Originality/valueThis work contributes to the maintenance and sustainability modeling research area, provides insights not previously addressed and highlights several avenues for future research. To the best of the authors' knowledge, this is the first review that looks at the integration of sustainability issues in maintenance modeling and optimization.

Going back to go forward: on studying the determinants of corporate governance disclosure

2017 ◽  
Vol 17 (3) ◽  
pp. 365-402 ◽  
Author(s):  
Michail Nerantzidis ◽  
Anastasios Tsamis
Keyword(s):  
Corporate Governance ◽  
Empirical Studies ◽  
Relevant Literature ◽  
Theoretical Development ◽  
Future Research ◽  
Content Type ◽  
Listed Firms ◽  
Prior Literature ◽  
One Step ◽  
Potential Factors

Purpose The purpose of this study is to review the prior empirical studies that investigate the corporate governance (CG) determinants and provide a synopsis, and explore the main factors that drive the level of CG disclosure in the Greek context. Design/methodology/approach The authors perform an extensive review of the relevant literature and identify 24 papers that use various potential factors. Afterwards, the authors construct two different GC indices to investigate these potentials, and the authors conduct multiple regression analysis to identify and explain these determinants. Findings The empirical analysis shows that large Greek listed firms are more likely to disclose more CG information in the CG statement. In addition, the analysis shows statistically significant association with performance-related variables (such as Tobin’s Q and liquidity) and CG-related variables (such as independent members, board meetings and women on board). Research limitations/implications The results of the study support theoretical arguments that Greek listed firms disclose CG information not only to fulfill task-related requirements but also to be perceived as social and legitimate. Originality/value To the best of the authors’ knowledge, this is the first study that provides a synopsis of the prior literature in CG determinants, while it goes one step further by using the majority of the potential factors that have been used so far. Moreover, this study uses a multi-theoretical framework to address theoretical development, an approach that generates an outline of fruitful directions for future research.

A review of enterprise social media: visualization of landscape and evolution

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Yongfang Li ◽  
Si Shi ◽  
Yuliang Wu ◽  
Yang Chen
Keyword(s):  
Social Media ◽  
Web Of Science ◽  
Relevant Literature ◽  
Future Research ◽  
Content Type ◽  
Enterprise Social Media ◽  
Integrated Research ◽  
Bibliometric Review ◽  
Antecedents And Consequences ◽  
Author Cocitation

PurposeThe purpose of this review is to systematically understand the development of enterprise social media (ESM) research, quantitatively analyze the landscape and track the development of ESM literature and reveal new trends and challenges in ESM research.Design/methodology/approachBased on 321 relevant literature studies (2005–2020) collected from the Web of Science core collection, the visualization tool CiteSpace is used to conduct bibliometric cocitation and cooccurrence analyses to quantify and visualize the landscape and evolution of ESM research.FindingsThrough analyzing the author cocitation network, document cocitation network, journal cocitation network and keywords cooccurrence network, this review proposes an integrated research framework, which highlights major purposes, antecedents and consequences of ESM use in organizations and presents future research trends of ESM research.Originality/valueDifferent from the existing qualitative review of ESM, this review adopts bibliometric review to quantify and visualize the landscape of ESM research.

scholarly journals Effects of Social Media on the Interpersonal Relationship among the Married Couples: A Study on a Selected Neighborhood (or Wards) of Dhaka City in Bangladesh

2021 ◽  
Vol 6 (11) ◽  
pp. 345-357
Author(s):  
Abu Ziha ◽  
Nazmun Nahar Chaitee ◽  
Sahana Rahman
Keyword(s):  
Social Media ◽  
Media Use ◽  
Negative Impact ◽  
Interpersonal Relationship ◽  
Relevant Literature ◽  
Married Couples ◽  
Future Research ◽  
Dhaka City ◽  
Social Media Use ◽  
Media Usage

It is clearly shown that at present social media plays a vital role in our daily life and the progression in the internet in current years have made new way available to education, health service, business, transportation etc. However, in recent years many sociologists, advocates, educators, psychologists and policy makers have expressed concerns regarding the existing negative impact of social media usage. Some studies have indicated that social media use may be led to negative interpersonal relationship, including infidelity, divorce, disrespect, detachment which often occurs suicide, increases loneliness. Other studies have found evidence for harm what have indicated that social media use may be not so beneficial for some individuals especially in married life. The research was conducted on the neighborhood of Dhaka city with regards to the effects of social media on the interpersonal relationships of married couples. The report identifies the rationale of the research by drawing from popular literature which claims that social media has detrimental effects on quality of marriage. Then relevant literature is reviewed including both national and international researches with regards to the findings regarding effects of social media usage and marriage quality. Usually the usage of Internet among couples was negatively associated with marital satisfaction and commitment of both partners. At the end of the paper, the author discusses the results, along with implications, limitations and recommended future research directions with regards to the acquired information.

Innovation and service experiences in small tourism family firms

2016 ◽  
Vol 10 (4) ◽  
pp. 343-360 ◽  
Author(s):  
Birgit Pikkemaat ◽  
Anita Zehrer
Keyword(s):  
Small Businesses ◽  
Family Firms ◽  
Empirical Studies ◽  
Relevant Literature ◽  
Tourism Industry ◽  
Future Research ◽  
Service Experience ◽  
Content Type ◽  
Conceptual Paper ◽  
Service Experiences

Purpose This paper aims to explore the pertinent issues of innovation and service experiences in family firms in the tourism industry, which are mostly small- and medium-sized enterprises. Design/methodology/approach The conceptual paper, building on social identity theory, undertakes a thorough review of the relevant literature before developing propositions regarding innovation and service experiences for small family firms in the tourism industry. Findings Small tourism family firms are faced with deficits in strategic orientation and innovation, and cooperation seems to be a means to overcome size deficits in family-run businesses. Customers integrated into the service experience enhance innovative developments and foster innovation in small tourism firms. As a prerequisite, the service experience must be appropriately managed by collecting and evaluating relevant data on customers’ needs, expectations and satisfaction. An open-minded and consumer-focused market-driven strategy seems to be an advantage. Practical implications Future research should undertake empirical studies to validate and/or modify the propositions presented in this conceptual paper. Originality/value This is one of the few studies to have addressed the relationship between service experiences and innovation for family-run small businesses in the tourism industry.

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