scholarly journals THE CAUSES OF STRESS AND ITS IMPACT AMONG THE PUBLIC SECTOR BANK EMPLOYEES IN INDIA –WITH SPECIAL REFERENCE TO COIMBATORE

2020 ◽  
Vol 7 (03) ◽  
2019 ◽  
Vol 7 (3) ◽  
pp. 23-27
Author(s):  
Vijay Prakash Gupta

The study explores the impact of length of service and demographic variables on the organizational role stress on the public sector bank employees. The questionnaire employed in this study is Organisational Role Stress (ORS) scale developed by Prof. Udai Pareek (1983) where the length of service, gender, age, education, number of family members and income are independent variables and Organisational Role Stress (ORS) is the dependent variable. The sample for the study consist of 415 public sector bank employees. Simple random sampling is used as a sampling technique. Data were analyzed using Multiple Regression. The results revealed that length of service, age, education, and income significantly impact the organizational role stress (ORS) on the public sector bank employees.


2011 ◽  
Vol 2 (3) ◽  
pp. 118-124
Author(s):  
R. K. Uppal

The present study is concerned with the problems and prospects of e-banks in India. The present paper suggests some policies on the basis of perceptions of 60 selected e-bank employees regarding the various issues related to e-banking services. The paper concluded that not more then 50% of Indian bank customers are using e-channels, these channels are not much popular among old age and middle age persons as much as among youngsters and finally the paper concludes that the most of the customers are shifting from public sector banks to new private sector banks or foreign banks to avail innovative and attractive services. On the basis of these conclusions, paper suggests some strategies to make the public sector banks more competitive in the era of IT.


2019 ◽  
Vol 6 (2) ◽  
Author(s):  
M. RAJA ◽  
M. MUTHU GOPALAKRISHNAN ◽  
R. VENKATAMUNI REDDY ◽  
A. NAGARAJ SUBBARAO

2017 ◽  
Vol 20 (2) ◽  
pp. 458-478 ◽  
Author(s):  
Simarjeet Makkar ◽  
Sriparna Basu

This study investigates the impact of emotional intelligence (EI) on the workplace behaviour of the employees in the Indian banking sector. Banking industry was chosen for this research owing to the dynamic nature of this sector propelling a heightened need for compatibility and resilience of employees. The purpose of the study was twofold: (a) to examine if there is a significant impact of EI on workplace behaviour of the employees in both private and public sector banks; and (b) to determine if the impact is more in one sector than the other. Goleman’s EI framework (1995) and Emotional Competence Inventory (ECI) was used for data collection. Six banks were selected for this study: three from the public sector and three from the private sector as sample covering Mumbai. The findings of the study revealed that there is a strong relationship between EI and workplace behaviour of employees in the banking sector and there is also a difference of the impact of EI on workplace behaviour of the employees in private and public sector banks. The analysis derives meaningful implications for managerial policy in banks as well as for future research.


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