scholarly journals Impression Management After Image-Threatening Events

2020 ◽  
Vol 4 (2) ◽  
pp. 32
Author(s):  
Nicholas Eng

E-cigarette use is a public interest issue and has received increasing attention over the years. JUUL, the biggest brand of e-cigarettes, has been singled out in what the FDA calls a youth e-cigarette epidemic. This study uses impression management theory to examine how JUUL engaged in positive impression management online in response to these image-threatening events. Employing a thematic analysis, this study examines changes in JUUL’s website between April 1, 2018, and October 9, 2019, and Twitter posts between April 28, 2018, and October 18, 2019. Results suggest that JUUL made both textual and visual changes in its messaging over time to engage in positive impression management, while using the impression management tactics of self-promotion, exemplification, and supplication. Theoretical and practical implications are discussed.

2015 ◽  
Vol 11 (4) ◽  
pp. 677-689 ◽  
Author(s):  
Maria Sandberg ◽  
Maria Holmlund

Purpose – The study aims to analyzes how companies present their actions to give the impression that they are sustainable actors. It identifies the organizational impression management tactics that companies use in sustainability reporting. Design/methodology/approach – A qualitative template analysis of two sustainability reports was conducted to inductively identify the organizational impression management tactics that companies use in sustainability reporting. Findings – The study identified eight organizational impression management tactics used in sustainability reporting, four of which relate to how companies present their actions while the remaining four are characteristic of the writing styles that companies use. Research limitations/implications – The study is exploratory in nature and does not claim to identify all existing impression management tactics. Therefore, future research is needed to confirm the results and identify possible additional tactics. Practical implications – Companies can use impression management tactics that more strongly aim to shape the impressions that stakeholders hold or tactics that more neutrally inform stakeholders of their actions. Companies need to make a choice between the two, considering that stakeholders’ expectations of sustainability reporting would be useful. Originality/value – The study shows the different ways that companies use impression management in sustainability reporting, thus lending insight into a perspective on sustainability reporting that has rarely been explored in previous research.


2010 ◽  
Vol 37 (2) ◽  
pp. 217-238 ◽  
Author(s):  
Beth A. Caillouet ◽  
Marcus T. Boccaccini ◽  
Jorge G. Varela ◽  
Robert D. Davis ◽  
Cary D. Rostow

Several Minnesota Multiphasic Personality Inventory—2 Personality Psychopathology Five (PSY-5) scales and facets showed small to medium levels of predictive validity in identifying law enforcement officer applicants who would later be forced to leave their agencies ( n = 436 still employed, n = 164 forced to leave agency). The PSY-5 measures were moderately to strongly associated with measures of positive impression management (L and K scales), although the direction of these associations sometimes varied for facets of the same PSY-5 scale (e.g., Disconstraint, Introversion/Low Positive Emotionality). The predictive effects of the PSY-5 were often observed only in officers without significant levels of impression management (L ≤ 55T, K ≤ 65T). The PSY-5 scales and facets were not especially useful for predicting on-the-job misconduct.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Han-Min Kim ◽  
Gee-Woo Bock ◽  
Hyung Su Kim

PurposeToday, online malicious comments are serious issues. They can cause psychological distress and suicide of victims. Although prior studies have focused on the role of anonymity as a major factor in making these comments, results of these studies have been inconsistent. On the other hand, the need for attention from others can provide an alternative explanation for such malicious comments. However, this perspective has been rarely studied. Therefore, the objective of this study was to investigate effects of anonymity and need for attention on posting malicious comments online and compare these two factors, resolving dark sides of online interaction.Design/methodology/approachThis study obtained 327 questionnaires of Facebook users through a survey and analyzed the research model using partial least squares (PLS) regression.FindingsResults of this study revealed that the need for attention affected malicious comments through partial mediation of neutralization. On the other hand, anonymity did not significantly affect malicious comments.Research limitations/implicationsThis study has the following academic implications. First, we empirically examined the critical influence of need for attention on making malicious comments online based on the impression management theory. Second, this study revealed that the influence of need for attention on making malicious comments was partially mediated by neutralization. Third, this study may offer an explanation for contradicting findings on the role of anonymity in the phenomenon of posting malicious comments online.Practical implicationsPractical implications of this study are as follows. First, SNS platforms can limit activities of persons who post malicious comments frequently. Second, this study suggests that a notice is needed to inform the seriousness and harmful consequences of malicious comments. Third, Facebook practitioners should be aware that low anonymity may not reduce malicious comments.Originality/valueThis study quantitatively examined the effect of need for attention on malicious comments based on the impression management theory. It provides a fact that individuals who want to attract attention from others would write malicious comments through neutralization.


Author(s):  
Bo Han

How to keep users has become the most desirable knowledge to social network site (SNS) managers. In the current study, the author proposes a user's SNS continuance model by incorporating the information system continuance model and the impression management theory. The author finds that a user's actualization of the hoped for possible self and perceived informativeness of an SNS are two critical factors that can significantly positively influence the user's perceived usefulness of the SNS, perceived enjoyment on the Web site, and his or her SNS continuance intention. The author suggests that these findings provide several practical implications to SNS management and development.


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