ANALYSIS OF COMPETITIVE POSITIONS OF DOMESTIC ENTERPRISES OF THE RADIO-ELECTRONIC INDUSTRY IN THE EU MARKET

2019 ◽  
pp. 201-210
Author(s):  
Oksana Domina
2021 ◽  
Vol 5 (199) ◽  
pp. 33-43
Author(s):  
I.F. Bogatyrev ◽  

The purpose of the study is to consider the status of state support, to determine its main trends in Russia, including in the radio-electronic industry, in connection with the harmonization of trade and industrial policy. To achieve the purpose of the study, the main approaches to the concepts of "harmonization", "harmonization of trade and industrial policy" were studied, the place of state support in the structure of the mechanism for harmonization of trade and industrial policy was determined, the problems of state support both in general and specifically in the radio-electronic industry were formulated, the ways of solving these problems were suggested. Within the framework of the study, legislative documents related to state support of the radio-electronic industry are analyzed, its main characteristics are determined. The relevance of state support of enterprises of the military-industrial complex, whose main activity is concentrated on the production of radio electronics, is shown. Possible ways of improving the activities of enterprises of the military-industrial complex are proposed, the use of state support tools of an institutional nature is highlighted. The results of the study have novelty and originality, expand the theory and practice of the issue of harmonization, since they focus on those aspects of it that were not previously considered in detail.


Author(s):  
Ольга Кондратьева ◽  
Olga Kondratyeva

This article discusses methods of assessment of the trunk "Customers" for the ISUP re-engineering. We have used two tools: • Current state assessment of service quality using tree chart of indicators on four trunks: Customers, Process, Owners and the State. • Action plan development based on the Kobayashi PROF methodology. Evaluation of the trunk "Customers" (q1) is conducted in three branches: P1 - functionality, P2 - convenience, P3 - emotional background. Functionality is evaluated by type of work and sufficient level of Reliability, Responsibility, Availability and Sociability of each of them in relation to all applications. Convenience is estimated by means of survey of customers by means of questioning on the website by criteria (leaves): comfort, the interface, conflict situations, feedback, emergency situations and functionality Emotional background is assessed by analyzing changes in the emotional background of communication and is based on the content analysis of the text. All messages from the user are considered to be text. The proposed tree-like information model of structure construction of indicators makes it possible to assess the quality of services in the field of ISUP support at the enterprises of the radio-electronic industry.


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