scholarly journals Bibliometric Analysis of Post Covid-19 Management Strategies and Policies in Hospitality and Tourism

2021 ◽  
Vol 12 ◽  
Author(s):  
Kanwal Iqbal Khan ◽  
Adeel Nasir ◽  
Saima Saleem
Keyword(s):  
Management Strategies ◽  
Tourism Industry ◽  
Future Challenges ◽  
Significant Research ◽  
Research Findings ◽  
Hospitality And Tourism ◽  
Tourism And Hospitality Industry ◽  
Hospitality And Tourism Industry ◽  
Tourism And Hospitality ◽  
Strategic Perspective

The strategic perspective of management policies gained utmost importance during the post-Covid era. The researchers are trying to introduce strategies that can help organizations cope with post-crisis destruction. Yet, the research on the topic is fragmented, mainly related to the hospitality and tourism industry. This manuscript aims to present scholarly research findings dealing with the post-Covid-19 management strategies in the hospitality and tourism industry from January 1, 2020, to July 28, 2021. These strategies can play an essential role in the survival and growth of the sectors. The study identified and acknowledged the core contributing authors, journals, countries, affiliation, corresponding authors through bibliometric, citation, and keyword analysis. It also conducted the co-occurrence analysis and reported three significant research streams and bibliometric coupling to identify four research themes for management strategies of the tourism and hospitality industry in the post-Covid era. With the help of an influential and conceptual framework, the study highlights the future challenges managers could face and suggests the possible area for reviewing and revising the existing policies by proposing future directions. Consequently, this study contributes to the current literature on post-Covid-19 management strategies and policies by developing the critical analysis of the extant literature and highlighting the understudy areas that future studies must explore to expand the scope of the research.

The hospitality and tourism industry in Canada: innovative solutions for the future

2017 ◽  
Vol 9 (4) ◽  
pp. 471-485 ◽  
Author(s):  
Chandana (Chandi) Jayawardena
Keyword(s):  
Tourism Industry ◽  
Theme Issue ◽  
Content Type ◽  
Introductory Article ◽  
Innovative Solutions ◽  
Innovative Thinking ◽  
Hospitality And Tourism ◽  
Tourism And Hospitality Industry ◽  
Hospitality And Tourism Industry ◽  
Tourism And Hospitality

Purpose This paper aims to provide practical solutions to the strategic question: “The hospitality and tourism industry in Canada: what are the main challenges and solutions?”. It aims to capture the essence of scholarly contributions made by 25 Canadian experts and provide a conclusion to the Worldwide Hospitality Themes (WHATT) theme issue (v.9, n.4) dedicated to Canada. Design/methodology/approach The paper draws from key concepts, suggestions and solutions written by 25 Canadian authors in the previous papers of this theme issue. It is worth noting that these authors together have more than 700 years of experience in managing, operating and teaching all aspects of the tourism and hospitality industry. The paper presents nine summaries in the following order: the state of the industry (introductory article); finding innovative solutions for HR challenges (four articles); and new trends and innovation (four articles) Findings In conclusion, 20 recommendations relating to human capital enhancement, as well as general suggestions, are made to embrace useful trends and innovative thinking for future progress in Canada’s hospitality and tourism industry. Practical implications As this paper is a combination of many perspectives from nine co-authored articles, there is no single focus to draw common conclusions. For further information and analysis, it is recommended that the relevant articles from this theme issue be reviewed. Originality/value Readers interested in the Canadian hospitality and tourism industry will find this paper to be of interest.

Expo 2020: What must Dubai’s hospitality and tourism industry do to be ready pre- and post-event?

2014 ◽  
Vol 6 (4) ◽  
pp. 381-386 ◽  
Author(s):  
Stuart Jauncey ◽  
Sanjay Nadkarni
Keyword(s):  
Success Factors ◽  
Tourism Industry ◽  
Theme Issue ◽  
Content Type ◽  
Key Success Factors ◽  
Hospitality And Tourism ◽  
Tourism And Hospitality Industry ◽  
Hospitality And Tourism Industry ◽  
Tourism And Hospitality ◽  
Mega Event

Purpose – The purpose of this paper is to highlight and summarize the main findings of the theme issue: “Expo 2020: How is Dubai’s hospitality and tourism industry preparing?” by drawing on the discussion and recommendations across the collection of articles to identify the key success factors associated with hosting Expo 2020 in Dubai. Design/methodology/approach – The paper profiles the key methodological elements in developing the research agenda for the theme issue “Expo 2020: How is Dubai’s hospitality and tourism industry preparing?” Findings – The paper provides a concise summary of recommendations for the various stakeholder groups involved in hosting Dubai’s Expo 2020 mega event. Originality/value – Dubai’s successful bid to host Expo 2020 was announced in early 2014. Written by industry practitioners, analysts and educators with local knowledge and experience of Dubai’s tourism and hospitality industry, the theme issue provides an authoritative review of the main opportunities and challenges facing the industry in Dubai as it prepares to host Expo 2020.

Rise of the machines: towards a conceptual service-robot research framework for the hospitality and tourism industry

2020 ◽  
Vol 13 (12) ◽  
pp. 3835-3851
Author(s):  
Glenn McCartney ◽  
Andrew McCartney
Keyword(s):  
Decision Making ◽  
Conceptual Framework ◽  
Hospitality Industry ◽  
Tourism Industry ◽  
Service Robot ◽  
Content Type ◽  
Hospitality And Tourism ◽  
Tourism And Hospitality Industry ◽  
Hospitality And Tourism Industry ◽  
Practical Implications

Purpose This study aims to introduce a conceptual framework for service robot (SR) acceptance by customers, employees and policymakers – a framework to help determine corporate decision-making on SR workplace integration. Design/methodology/approach This study reviews SR adoption literature within the tourism and hospitality industry. These SRs may have some level of artificial intelligence capability and possibly anthropomorphic (e.g. humanoid) or zoomorphic (e.g. animal-like) features, contingent on task and design choices. The study then identifies factors that potentially influence employee and consumer acceptance and experiences of SR, as well as policy and compliance factors and all elements of the corporate decision-making process concerning SR adoption in the hospitality setting. Findings This paper reviews the obstacles and benefits of SR adoption in the hospitality industry based on employee, consumer and public policy considerations. Research limitations/implications SRs are increasingly deployed within hospitality and tourism settings. Future studies should further explore the value-adding functions of SRs implemented in existing hospitality operations. Practical implications Hospitality and tourism industry practitioners should integrate the dimensions in the conceptual framework to make fully informed decisions on SR adoption. Originality/value To the best of the authors’ knowledge, this is one of the first studies to provide a holistic SR adoption framework offering theoretical and practical implications for ongoing SR research and implementation.

scholarly journals Business Model Innovation for Sustainability. Highlights from the Tourism and Hospitality Industry

2019 ◽  
Vol 11 (1) ◽  
pp. 212 ◽  
Author(s):  
Angelo Presenza ◽  
Antonio Messeni Petruzzelli ◽  
Angelo Natalicchio
Keyword(s):  
Business Model ◽  
Business Model Innovation ◽  
Tourism Industry ◽  
Special Issue ◽  
Multiple Perspectives ◽  
Hospitality Sector ◽  
Tourism And Hospitality Industry ◽  
Hospitality And Tourism Industry ◽  
Tourism And Hospitality ◽  
The Relationship

In this paper, we introduce the themes addressed and the approaches used in this Special Issue to investigate the relationship between business model innovation and sustainability in the hospitality and tourism industry. After presenting the topics under investigation, we briefly discuss how the articles in the collection allow to unveil firms’ approaches used to innovate their business model focusing upon sustainable practices and goals. Therefore, by offering multiple perspectives of analysis, this Issue increases our comprehension and understanding of which sustainable strategies companies may adopt to compete in the tourism and hospitality sector.

Facilitating Hospitality and Tourism Management in Global Business

2016 ◽  
pp. 283-305 ◽  
Author(s):  
Kijpokin Kasemsap
Keyword(s):  
Customer Satisfaction ◽  
Firm Growth ◽  
Hospitality Management ◽  
Global Business ◽  
Tourism Management ◽  
Hospitality And Tourism Management ◽  
Hospitality And Tourism ◽  
Tourism And Hospitality Industry ◽  
Hospitality And Tourism Industry ◽  
Tourism And Hospitality

This chapter explains the overview of hospitality management; the overview of tourism management; product quality, service quality, price, customer satisfaction, and consumer trust in hospitality and tourism management; the significance of hospitality management in global business; the significance of tourism management in global business; and the managerial implications of hospitality and tourism management. Tourism and hospitality industry is one of the most important industries in the modern business world. It is essential to acquire a driving enthusiasm for customer service and a strong sense of professionalism to develop and maintain customer satisfaction in the hospitality and tourism industry. Effective hospitality and tourism management positively affects customer satisfaction, firm growth, and productivity in global business. The chapter argues that facilitating hospitality and tourism management in global business has the potential to enhance organizational performance and reach strategic goals in the digital age.

Facilitating Hospitality and Tourism Management in Global Business

2020 ◽  
pp. 1314-1337
Author(s):  
Kijpokin Kasemsap
Keyword(s):  
Customer Satisfaction ◽  
Firm Growth ◽  
Hospitality Management ◽  
Global Business ◽  
Tourism Management ◽  
Hospitality And Tourism Management ◽  
Hospitality And Tourism ◽  
Tourism And Hospitality Industry ◽  
Hospitality And Tourism Industry ◽  
Tourism And Hospitality

This chapter explains the overview of hospitality management; the overview of tourism management; product quality, service quality, price, customer satisfaction, and consumer trust in hospitality and tourism management; the significance of hospitality management in global business; the significance of tourism management in global business; and the managerial implications of hospitality and tourism management. Tourism and hospitality industry is one of the most important industries in the modern business world. It is essential to acquire a driving enthusiasm for customer service and a strong sense of professionalism to develop and maintain customer satisfaction in the hospitality and tourism industry. Effective hospitality and tourism management positively affects customer satisfaction, firm growth, and productivity in global business. The chapter argues that facilitating hospitality and tourism management in global business has the potential to enhance organizational performance and reach strategic goals in the digital age.

scholarly journals A Study of Hospitality Internship in Gokarna Forest Resort, Nepal

2016 ◽  
Vol 6 ◽  
pp. 95-126
Author(s):  
Ramesh Raj Kunwar ◽  
Sarswati Khatri-Thapa
Keyword(s):  
Learning Experience ◽  
Real Life ◽  
Tourism Industry ◽  
Life World ◽  
Hospitality Education ◽  
Adequate Understanding ◽  
Before And After ◽  
Hospitality And Tourism ◽  
Hospitality And Tourism Industry ◽  
Tourism And Hospitality

Hospitality and Tourism industry and internship are crucial to each other and for this reason, the industry as well as the prospective intern should be fully aware about the internship and its various aspects. To make the internship more effective it should be studied from the perspective of prospective interns and the employer. Because of the lack of adequate understanding the interns as well as the employers are facing the difficulties when the internship starts. This article tries to present an internship from various perspectives as well as portray an intern’s change of understanding about the internship before and after the involvement in the field. This portray mainly focus on the concept of internship, knowledge before, during and after internship, learning experience, difference between theoretical and real life world with some suggestions for the following generations.Journal of Tourism and Hospitality Education (Vol. 6), 2016, Page: 95-126

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