scholarly journals Assessment of the Benefits of Information and Communication Technologies (ICT) Adoption on Downstream Supply Chain Performance of the Retail Industry

Logistics ◽  
2021 ◽  
Vol 5 (4) ◽  
pp. 80
Author(s):  
Kedar Shiralkar ◽  
Arunkumar Bongale ◽  
Satish Kumar ◽  
Ketan Kotecha ◽  
Chander Prakash

Background: The COVID-19 pandemic-driven supply chain disruptions have pushed supply chain decision-makers in the retail industry to implement information and communication technologies (ICT) to improve the efficiency and resiliency of their supply chain. However, they need some guidance to identify the functional elements of the supply chain for ICT adoption and the benefits of implementing ICT on their supply chain performance. Methods: We conducted an empirical study that provides guidance on the performance benefits of ICT adoption specifically for the downstream supply chain of the retail industry. This study employed the feature engineering technique to prioritize the functional elements of the supply chain to maximize the benefits of ICT adoption on supply chain performance. Results: ICT adoption benefits the retail industry’s overall downstream supply chain performance in the range of 9–41%. Moreover, the study discovered the key functional elements of the supply chain for ICT adoption that significantly improve the overall supply chain performance. Conclusions: The study presents a definite view of the quantitative benefits of ICT adoption to the supply chain decision-makers of the retail industry and aids them in selecting appropriate functional elements for ICT adoption to maximize their supply chain performance.

2009 ◽  
Vol 6 (1) ◽  
pp. 93-109 ◽  
Author(s):  
Mladen Cudanov ◽  
Ondrej Jasko ◽  
Milos Jevtic

This paper presents research on influence of information and communication technologies on decentralization of organizational structure. An empirical research was conducted, in which decentralization was described by dominant management style was compared to the level of composite index of ICT adoption. Also, consulting experience in four major Serbian companies was used to further elaborate and explain the results in the context of modern literature and practice. Conclusions were that ICT adoption is more frequently expressed in decentralized companies, empirically described by dominant liberal style of management, although ICT adoption can also lead to centralization in some cases, depending on other factors in the organization.


2011 ◽  
pp. 1824-1835
Author(s):  
Deepa Gheewala ◽  
Vivek Gheewala

Green ICT can be considered as the adoption of eco-friendly processes by an organization in its practice of Information and Communication Technologies. The last decade, in particular, has seen profound awareness on the part of individuals as well as organizations in adopting such processes that are environmentally friendly. While automation and related computing activities continue to lead to exponential use of energy quotient, Green ICT continues to chip away at the ‘resigned‘ views of the decision makers to their environmental responsibilities. It is vital today to understand the increasing importance and the context provided by ICT in helping prove the green credentials of an organization. ICT operates at systems and applications level; at the end-user level through the desktops and printers; and at the enterprise level through its data centers, servers and other infrastructure. Green ICT is all about optimization and improvement of the organization’s operational processes without hindering its progress in use of technology. This chapter discusses the context provided by ICT in helping an organization to prove its green credentials. The issues discussed in this chapter include hardware and software implementations, infrastructures, attitudes and policies of decision makers, and how they influence global warming. Therefore, it includes carbon emissions, and the use of software applications in measuring and reporting carbon emissions.


2011 ◽  
pp. 1158-1170
Author(s):  
Udo Averweg ◽  
Siyabonga Manyanga

The availability of publicly accessible Internet networks and services are the first prerequisite in ensuring that all citizens and nations can benefit from information on the World Wide Web (UNESCO, 2003). Information and communication technologies (ICT) are playing an increasingly important role in the daily lives of citizens, revolutionising work and leisure and changing the rules of doing business. ICT encompass all technologies that facilitate the processing and transfer of information and communication services (United Nations, 2002). In the realm of government, ICT applications are promising to enhance the delivery of public goods and services to citizens not only by improving the process and management of government but also by redefining the traditional concepts of citizenship and democracy (Pascual, 2003). The spread of ICT brings hope that governments can transform (Pacific Council on International Policy, 2002). This article is organised as follows: • Background to the research is given • ICT adoption in the eThekwini Municipality in South Africa is described • The research goals, method, data gathering, and results are discussed • Management implications towards implementing a successful e-government strategy are given • Future trends are then suggested and a conclusion is given


Author(s):  
George. Kenyon ◽  
Brian D. Neureuther

Historically, the growth of the beef industry has been hampered by various entities, i.e., breeders, cow-calf producers, stockers, backgrounders, processors, etc..., within the beef industry’s supply chain. The primary obstacles to growth are the large numbers of participants in the upstream side of the supply chain and the lack of coordination between them. Over the last decade significant advances have been made in information and communication technologies, and many new companies have been founded to promote these technical advances. This research looks at both the upstream and downstream participants to determine the degree to which information technologies are currently being utilized and the degree that these new technologies have driven performance improvements in the beef industry’s supply chain. Through surveys, the authors find that the beef industry does not use information technologies to their benefit and that the US beef supply chain is not yet strategically poised to enable the use of these technologies.


Author(s):  
R. Craig

This chapter considers the perspective of small and medium-sized enterprises (SMEs) in supply chains. It starts with an overview of the important role of SMEs in national and world economies. Following this is an overview of supply chains, information and communication technologies, and e-business. Both opportunities and challenges for supply chains in general and SMEs in particular are considered, and conclusions drawn. The major contribution of the chapter is in providing an extensive overview of the literature as it relates to information and communication technologies, supply chain management, and SMEs, providing researchers and practitioners with a starting point to look for further information as needed.


Author(s):  
Boumediene Ramdani ◽  
Peter Kawalek

This chapter explores the factors impacting small to medium-sized enterprises’ (SMEs) adoption of broadband. It argues that information and communication technologies (ICTs) are highly differentiated technologies for which there is not necessarily a single adoption model. While most large European companies are connected to broadband, SMEs’ connectivity is lagging behind. The question of why one SME adopts broadband while the other does not is still understudied. Therefore, the purpose of this chapter is to fill this gap by investigating the technological, organizational, and environmental factors impacting SMEs’ adoption of broadband. This chapter starts by highlighting the importance of ICT innovations adoption in general and broadband in particular. Based on the ICT innovations adoption literature, SMEs’ broadband adoption framework will be developed and empirically validated involving nine SMEs’ key decision makers in the northwest of England. Finally, implications for researchers, practitioners, ICTs’ vendors, and policy makers will be discussed.


2018 ◽  
Vol 7 (2) ◽  
pp. 20-34
Author(s):  
Eya Boukchina ◽  
Sehl Mellouli ◽  
Emna Menif

Citizens' participation is a form of democracy in which citizens are part of the decision-making process with regard to the development of their society. In today's emergence of Information and Communication Technologies, citizens can participate in these processes by submitting inputs through digital media such as social media platforms or dedicated websites. From these different means, a high quantity of data, of different forms (text, image, video), can be generated. This data needs to be processed in order to extract valuable data that can be used by a city's decision-makers. This paper presents natural language processing techniques to extract valuable information from comments posted by citizens. It applies the Latent Semantic Analysis on a corpus of citizens' comments to automatically identify the subjects that were raised by citizens.


2011 ◽  
Vol 6 (3) ◽  
Author(s):  
Paola Prado

This study surveyed the residents of El Limón de Ocoa, a remote mountaintop agricultural community in the Dominican Republic, to examine how the community has integrated the use of information and communication technologies (ICTs) since the establishment of a local telecenter in 1997. As the longest continuous-running independent telecenter in the Caribbean nation, this site provides a rich testing ground for the study of the impact of community-driven ICT adoption in under-privileged rural areas of the Western hemisphere. Analysis of survey data found that this remote agricultural community was able to leverage ICTs available at the telecenter in ways that promote social change, foster community prosperity, solidarity, and well-being.


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