scholarly journals Determinants of Guest Experience in Airbnb: A Topic Modeling Approach Using LDA

2020 ◽  
Vol 12 (8) ◽  
pp. 3402 ◽  
Author(s):  
Ian Sutherland ◽  
Kiattipoom Kiatkawsin

This study inductively analyzes the topics of interest that drive customer experience and satisfaction within the sharing economy of the accommodation sector. Using a dataset of 1,086,800 Airbnb reviews across New York City, the text is preprocessed and latent Dirichlet allocation is utilized in order to extract 43 topics of interest from the user-generated content. The topics fall into one of several categories, including the general evaluation of guests, centralized or decentralized location attributes of the accommodation, tangible and intangible characteristics of the listed units, management of the listing or unit, and service quality of the host. The deeper complex relationships between topics are explored in detail using hierarchical Ward Clustering.

2016 ◽  
Vol 38 (1) ◽  
pp. 108-128 ◽  
Author(s):  
XI PAN ◽  
JASLEEN K. CHAHAL ◽  
ROSE MARIE WARD

ABSTRACTThe concept of quality of urban life (QoUL) can be interpreted quite differently across different cultures. Little evidence has shown that the measure of QoUL, which is based on Western culture, can be applied to populations cross-culturally. In the current study, we use data from the 2006 Assessing Happiness and Competitiveness of World Major Metropolises study to identify underlying factors associated with QoUL as well as assess the consistency of the QoUL measurement among adults, aged 60 and older, in ten world major metropolises (i.e. New York City, Toronto, London, Paris, Milan, Berlin, Stockholm, Beijing, Tokyo and Seoul). Exploratory factor analysis and multiple-group confirmatory factor analysis (CFA) are used to analyse the data. Findings of the study suggest that the measure of QoUL is sensitive to socio-cultural differences. Community factor and intrapersonal factor are two underlying structures that are related to QoUL among older adults in ten metropolises cross-culturally. Results from the CFA indicate that Toronto is comparable with Beijing, New York City, Paris, Milan and Stockholm in QoUL, while other cities are not. The results provide insights into the development of current urban policy and promotion of quality of life among older residents in major metropolitan areas. Future researchers should continue to explore the relationship between QoUL and socio-cultural differences within international urban settings, while remaining cautious when making cross-cultural comparisons.


PEDIATRICS ◽  
1977 ◽  
Vol 59 (5) ◽  
pp. 725-725
Author(s):  
J. Pakter ◽  
F. Nelson ◽  
R. J. H.

Data from New York City show a striking decline (26.4% over 10 years) in infant mortality starting in 1965 with the advent of family planning services and improved medical care for mother and infant. This downward trend in infant mortality has been accelerated since the implementation of liberalized abortion in 1970. Other findings include a marked reduction in fertility, especially among the very young and older women, reduction in low birth weight births, out-of-wedlock births, and births to women of low socioeconomic class, all high risk situations. At a time when it is fashionable to say that we are making no progress in the quality of life, there are some things that are getting better. Whether these decreases in infant mortality are entirely due to medical care is not so clear, but at least the combination of maternity care, family planning, and abortion has been associated with an improvement of major degree.


2017 ◽  
Vol 43 (6) ◽  
pp. 915-931 ◽  
Author(s):  
Ariel Eisenberg

In the 1980s, visible homelessness became one of the most pressing problems in New York City. While most New Yorkers expressed sympathy for the homeless, many of them also resisted efforts to site shelters and service facilities in their neighborhoods. But far from being simply a case of NIMBY (not-in-my-back-yard) sentiment, protests over the placement of these facilities arose in the context of decades-long neighborhood movements against urban disinvestment and the beginning of gentrification in some New York City neighborhoods. I argue that understanding this history is crucial to parsing the complex politics of anti-homeless facility protests in the 1980s and to understanding the rise of “quality of life” policies that would govern many neoliberal urban spaces by the 1990s.


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