scholarly journals An Application of a Multi-Criteria Approach for the Development of a Process Reference Model for Supply Chain Operations

2020 ◽  
Vol 12 (14) ◽  
pp. 5791 ◽  
Author(s):  
Evripidis P. Kechagias ◽  
Sotiris P. Gayialis ◽  
Grigorios D. Konstantakopoulos ◽  
Georgios A. Papadopoulos
Keyword(s):  
Supply Chain ◽  
Distribution System ◽  
Reference Model ◽  
Methodological Approach ◽  
Evaluation Criteria ◽  
Real Life ◽  
Preference Ranking ◽  
Design Development ◽  
Modeling Tools ◽  
Process Reference Model

Nowadays, there are a plethora of business process modeling tools for use by researchers and practitioners. This paper presents the implementation of a methodological approach for the selection of such a tool in order to construct a process reference model. This reference model will support the development of a distribution system in the context of the supply chain in the phase of the system’s requirements definition, as well as in the final implementation of the system in real-life supply chain operations. The reference model is crucial for the easy and effective adoption of the system into companies’ processes. Therefore, the choice of the modeling tool can strongly support the design, development and implementation of the system. In this context, the application of a multi-criteria decision analysis (MCDA) was carried out in order to select the appropriate tool, utilizing a combination of the Preference Ranking Organization Method for Enrichment Evaluations (PROMETHEE) I method for the decision-making with the Analytic Hierarchy Process (AHP) method for the calculation of the weights of the evaluation criteria. The MCDA’s results showed that the Architecture of Integrated Information Systems (ARIS) Architect & Designer Tool was the one that better met the evaluation criteria. The sensitivity analysis that followed the MCDA reaffirmed its results by revealing that this tool had the highest consistency, despite the changes in the scenarios.

Design and Development of an e-Platform for Supporting Liquid Food Supply Chain Monitoring and Traceability

2010 ◽  
Vol 3 (3) ◽  
pp. 29-49 ◽  
Author(s):  
Dimitris Folinas ◽  
Ioannis Manikas
Keyword(s):  
Supply Chain ◽  
Reference Model ◽  
Raw Materials ◽  
Real Life ◽  
Liquid Food ◽  
Efficient Operation ◽  
Traceability System ◽  
Proposed Model ◽  
Production And Distribution ◽  
Liquid Products

In this paper, the deliverables of a research project are presented, which aims at the development of a webbased platform capable of supporting the traceability of liquid products like milk, wine and olive oil. First, it includes the design of a supply chain reference model and the identification of the data required for the efficient operation of the traceability system. The main elements of the proposed model defined in this paper are the entities, stages, events, and processes. The reference model consists of three distinct phases that represent stages of real-life supply chains. Each of these phases is defined by certain interactions between the above basic elements. Additionally, the proposed e-platform is based on the above reference model aiming to follow and register the production and distribution processes of the raw materials, semi-finals, and final products that are used in the examined industry.

Using Supply Chain Operation Reference Model and Failure Mode and Effect Analysis to Measure Delivery Performance of a Distribution System (Case Study: Lotte Mart Indonesia)

2014 ◽  
Vol 1 (4) ◽  
pp. 173
Author(s):  
Syarif Hidayat ◽  
Sita Ayu Astrellita
Keyword(s):  
Supply Chain ◽  
Distribution System ◽  
Performance Indicator ◽  
Reference Model ◽  
Chain Model ◽  
Effect Analysis ◽  
Chain Operation ◽  
Scor Model ◽  
Perfect Order ◽  
Supply Chain Operation

This research was conducted to identify the supply chain model of PT. Lotte Mart Indonesia (LMI) and analyze the performance of its cross dock distribution system using the adjusted Supply Chain Operation Reference (SCOR) model. The products studied were the fastest moving drinks and dairy category.  The first level of performance indicator for Reliability attribute is Perfect Order Fulfillment which has the second level of performance indicators are % of Orders Delivered in Full, and On Time Delivery. The supply chain performance for 3 months in 2012 was good at 74%. The second level mapping found errors in the deliver stock (D1) and deliver retail (D4) procedures. The third level mapping found 4 erroneous procedures in the stock-out goods, receiving inappropriate order, delayed and damaged goods, and a gap between ordered and received goods.  Procedures were suggested to remedy these errors.

Design and Development of an e-Platform for Supporting Liquid Food Supply Chain Monitoring and Traceability

2012 ◽  
pp. 290-310
Author(s):  
Dimitris Folinas ◽  
Ioannis Manikas
Keyword(s):  
Supply Chain ◽  
Reference Model ◽  
Raw Materials ◽  
Real Life ◽  
Web Based ◽  
Efficient Operation ◽  
Traceability System ◽  
Proposed Model ◽  
Production And Distribution ◽  
Liquid Products

In this paper, the deliverables of a research project are presented, which aims at the development of a web-based platform capable of supporting the traceability of liquid products like milk, wine and olive oil. First, it includes the design of a supply chain reference model and the identification of the data required for the efficient operation of the traceability system. The main elements of the proposed model defined in this paper are the entities, stages, events, and processes. The reference model consists of three distinct phases that represent stages of real-life supply chains. Each of these phases is defined by certain interactions between the above basic elements. Additionally, the proposed e-platform is based on the above reference model aiming to follow and register the production and distribution processes of the raw materials, semi-finals, and final products that are used in the examined industry.

Blockchain adoption in health market: a systems thinking and modelling approach

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Shweta Nanda ◽  
Saket Nanda
Keyword(s):  
Supply Chain ◽  
Systems Thinking ◽  
Reference Model ◽  
Methodological Approach ◽  
System Structure ◽  
Asia Pacific ◽  
Problem Structuring ◽  
Content Type ◽  
Systems Model ◽  
Health Market

Purpose The purpose of this paper is to formulate strategic interventions that can contribute to adoption of blockchain in Asian health market. Design/methodology/approach A methodological framework based on the three qualitative phases of the systems thinking and modelling methodology, namely, problem structuring, causal loop modelling and developing strategic interventions were used. Data was collected using thirty interviews and secondary research. Findings The reference model developed in the study captured the system behavior, showing health market blockchain adoption increasing in other countries but struggling in Asia. The qualitative systems model developed explained this behavior by capturing the underlying system structure using six interconnected feedback loops. Three strategic interventions were formulated to change the system structure to improve its adoption. Research limitations/implications This study acknowledges its limitation that blockchain integration in health supply chain management (SCM) and adaptability to technological trends are just few elements that contributes to challenges in blockchain adoption in Asia Pacific health market . It also acknowledges the limited scale of this study using 30 interviews with a narrow set of stakeholders, limiting its generalisability. Practical implications Although the blockchain technology has medical data security benefits, its integration in health SCM could potentially improve cost of health service delivery to patient. Not only it prevents drug counterfeiting, it enhances patient’s safety by reducing the time it takes to alert the supply chain of a product recall from few days to few seconds. Social implications “Blockchain-as-a-Service” has wide applications in SCM, identity management, payments, smart contracts, governance risk and compliance management, with its market size expected to grow in future. This affordable solution opens up the roads for future empirical research for information systems academicians and information technology practitioners. Originality/value This research provides a holistic analysis of the challenges facing blockchain adoption in the health market for Asia. It offers a methodological approach based on systems thinking and modelling to improve its adoption.

Implementing IT Service Management

2009 ◽  
pp. 333-349 ◽  
Author(s):  
Jon Iden
Keyword(s):  
Success Factors ◽  
Service Management ◽  
Reference Model ◽  
Real Life ◽  
Successful Implementation ◽  
Longitudinal Case Study ◽  
Cultural Aspects ◽  
It Service ◽  
Process Reference Model

This chapter presents and analyzes a real life ITIL project, and it is based on a longitudinal case study. The purpose is to illustrate how the ITIL process reference model for some processes may be used almost as a blueprint, while ITIL for other processes may be profoundly adapted to suit the context and the needs of the implementer. Furthermore, the success factors and the impediments for successful implementation are discussed. As this case shows, although processes are being well defined and the ITIL project is being regarded by management as a success, employees may after all decide not to follow the adapted processes. The study finds that ITIL implementation will not be effective unless the organizational and cultural aspects of process change are being taken care of. This chapter will especially inform practitioners about how ITIL may be utilized and how an implementation project might be organized.

Improvement of public distribution system efficiency applying blockchain technology during pandemic outbreak (COVID-19)

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Anup Kumar
Keyword(s):  
Supply Chain ◽  
Distribution System ◽  
Negative Impact ◽  
Real Life ◽  
Cost Benefit ◽  
Content Type ◽  
Public Distribution System ◽  
Blockchain Technology ◽  
Supply Chain Efficiency ◽  
The Cost

PurposeThe purpose of this paper is to analytically examine the viability of using blockchain technology (BT) in a public distribution system (PDS) supply chain to overcome issues of shrinkage, misplacement and ghost demand.Design/methodology/approachThe authors use a standard news vendor model with two objectives, the first of which includes a reduction of the total cost of stock, while the second includes minimization of the negative impact of human suffering due to the nonavailability of subsidized food supplies to the needy people.FindingsThe authors applied the model to a real-life case to draw meaningful insights. The authors also analyzed the cost/benefit tradeoff of adopting BT in a PDS supply chain. The results show that the adoption of BT in a charitable supply chain can reduce pilferage and ghost demand significantly.Originality/valueThe paper is positioned for utilizing inventory visibility via consistent and tamper-resistant data stream flow capability of BT to enhance the overall efficiency of PDS. Notably, Indian PDS faces three major challenges in terms of its supply chain efficiency.

A humanitarian supply chain process reference model

2009 ◽  
Vol 12 (4) ◽  
pp. 391 ◽  
Author(s):  
Alexander Blecken ◽  
Bernd Hellingrath ◽  
Wilhelm Dangelmaier ◽  
Sabine F. Schulz
Keyword(s):  
Supply Chain ◽  
Reference Model ◽  
Chain Process ◽  
Supply Chain Process ◽  
Humanitarian Supply Chain ◽  
Process Reference Model

Competitive Negotiation Tactics and Kraljic Portfolio Category in SCM

2016 ◽  
Vol 5 (3) ◽  
Author(s):  
Sundar Narsimhan ◽  
Devi Prasad Ungarala
Keyword(s):  
Supply Chain ◽  
Real Life ◽  
Relational Self ◽  
Business Negotiation ◽  
Value Sharing ◽  
Conflict Situations ◽  
Carrier Selection ◽  
Negotiation Tactics ◽  
Cost Competitiveness ◽  
Almost All

Negotiation outcomes are broadly classified as Distributive/Competitive and Integrative/Collaborative. Substantial academic and research negotiation literature of the past two decades commend adoption of a collaborative style for almost all real-life conflict situations. Business negotiation materials and relational self-construal psychology studies present a picture of contrast. Negotiations being at the heart of buyer-supplier interactions drive value sharing and value co-creation aspects of modern Supply Chains. Pricing, product selection, delivery terms, shipment schedules, carrier selection, volume discounts, product training, and quality standards are all more often than not subject to negotiation between supply chain members. Negotiation interactions ensuing preparation and determination of BATNA, entail use of Competitive or Collaborative Tactics. Buyers are the protagonists in procurement organizations. And procurement often accounts for the lions share of an organizations budget. Small wonder, they drive cost competitiveness together with the firms partners. Indeed this is true of the overall Supply Chain. An Indian pharmaceutical company was chosen for the qualitative research in the form of a case study. The most popular competitive negotiation tactics were chosen for this study and buyers were asked to spell out the negotiation techniques that they deployed, material-wise (with the corresponding suppliers). This data when plotted material-wise and grouped Kraljic category-wise circumstantiates the use of competitive tactics in all Kraljic categories, marked by a refreshing nuanced approach for different categories, with intensity varying for different categories. Interviews with buyers and the key informant to discern the rationale behind use of those negotiation tactics, however, brought out a pattern despite the refreshing tendency not to straight-jacket.

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